Verified Reviews for American State Equipment

We conducted phone surveys with actual customers

Winsby collects invoices from American State Equipment each month, then calls their customers to ask them to rate American State, based on their experience. American State Equipment's star rating is the total of all ratings and verified reviews from real customers.

414-541-8700    

American State Equipment

4.6 380 surveys

Verified Buyers

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5.05 Joseph Daniels
We get the parts right away.
5.05 Adam Narusarz
Anytime we call, we get a status update — their communication is great. Victoria and Bryan have been good to us, as has the manager, Mike.
5.05 Jordan Butterif
The service was really good.
5.05 Bruce Spende
They're always very helpful and prompt, and they'll work with you on anything you need. Joe in parts is especially good.
5.05 Carl Cerullo
The service and technicians have been phenomenal. Everyone has been wonderful. I love their company. They have extended credit to us. They have an unbelievable stock of parts, and I can get everything overnight. They also have great machines. I even flew out with my son to look at a machine and met the owner and service manager personally.
5.05 Michaeleen Kraemer
The service was excellent, and the guy who came out to me was good.
5.05 Mark Wroblewski
I've always been happy with their service and support.
5.05 Verified Buyer
They took wonderful care of us, and it's hard to find a good supplier like American State.
5.05 Jesse Wagler
American State is very professional, and they get the job done.
5.05 Verified Buyer
Everything worked out well and it's easy to work with them.
5.05 Tony Wruck
They offer excellent services.
5.05 Verified Buyer
They're prompt and timely.
5.05 Verified Buyer
They're just easy to work with. They know what they're doing and I've never had a problem with them.
5.05 Verified Buyer
We've worked with them for 35-plus years. We have a good relationship with them.
5.05 Verified Buyer
I really like doing business with them. They stay in constant communication with me. They keep me on top of what's going on.
5.05 Verified Buyer
They do annuals for our cranes every year. They do a good job.
5.05 Verified Buyer
They're easy to work with and pricing is generally very good.
5.05 Bradford Zipse*Manual Email
They are there when we need them, and I am always happy with their service.
5.05 Pete Kelley
I haven't experienced any issues, and my machine works better than expected.
5.05 LEONARD
They have great knowledge and are able to quickly repair our equipment. American State is our go-to place for all our equipment needs.
5.05 Mike Grubbe
They have a wide selection of parts available.
5.05 Dan Pogatschnik
American State offers excellent communication and service.
5.05 Verified Buyer
I really like their parts personnel and service mechanics. They have hands-on experience, that's huge.
5.05 Verified Buyer
5.05 Cody Best
It is a pleasure to work with Dan Buck because he is knowledgeable, helpful, and easygoing. Everything went smoothly when I needed to use their yard briefly. There is no doubt that we will rent from American State again in the future.
5.05 Verified Buyer
They answered the phone, did what they said they were going to do, and did it at a fair price.
5.05 Verified Buyer
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5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They are local and easy to work with.
5.05 Verified Buyer
We have never had any issues with American State; they have always been there for us when we need them.
5.05 Verified Buyer
5.05 Kurt Bruck
The salesman that came out was knowledgeable and knew what we needed. Everything got set up in a good amount of time. 
5.05 Bob Ecker
We have been working with American State for years, and they have always been good to us. When we need them they are there to help.
5.05 Verified Buyer
My main guy at American State is amazing. He always knows what I am talking about and is willing to go above and beyond.
5.05 Verified Buyer
We order a good amount of parts from American State Equipment and we never have any issues.
5.05 Lois Altmann
American State Equipment has knowledgeable technicians and completes everything with 100% accuracy.
5.05 Verified Buyer
American State is one of the easiest companies to work with.
5.05 Charles Grafft
We never have any issues with American State Equipment, and I can count on them to do a great job every time.
5.05 Tori Flannery
We have been working with American State Equipment for years. We have always had great experiences, and they are a reliable company to work with.
5.05 Sarah Schack
They have the technical expertise and always get us taken care of in a timely fashion.
5.05 Andrew Rysad
American State is wonderful, easy to work with, timely, reliable, and experts in their field. I highly recommend them.
5.05 Verified Buyer
The ease of doing business with American State is what keeps us coming back.
5.05 Verified Buyer
I heavily deal with American State. Their parts folks are accurate, friendly, helpful, and knowledgeable. Everyone there is great. I think they are very reliable, and it's hard to find that these days.
5.05 Verified Buyer
It's always a good experience, and they are professional and friendly.
5.05 Verified Buyer
I would recommend working with American State because they are a reputable company with an easy and straightforward interface. The employees were friendly, and the work was as painless as possible.
5.05 Primary Contact
It's always a good experience, they had the parts in stock, and I have recommended them to others.
5.05 Travis Trapp
They're easy to deal with.
5.05 Chris Schmidt
They had the parts in stock, and they were helpful.
5.05 TONYA WEAVER
They do a pretty good job for us. They are available at all of our locations, and they have helped us out even outside their realm.
5.05 Verified Buyer
They do good work on the equipment.
5.05 Maggie Ballard
They were easy to work with and I had no issues with them.
5.05 Dan Market
5.05 Verified Buyer
They had the parts in stock, we got them quickly, and they were professional.
5.05 Travis Brookshaw
They are very helpful, and everything worked out well.
5.05 Lara Smith
Everything worked out great, and I would recommend them to others.
5.05 Verified Buyer
5.05 Doug Weber
They have been an excellent vendor to work with. We have been using them for years, and they are always reliable.
5.05 Trent Armstrong
They always do everything I ask them to with ease.
5.05 Verified Buyer
We got the parts that were needed.
5.05 Mark Potaczek
They are easy to work with and are always professional and friendly.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Travis Service*Email*
They had the parts in stock, and I received them promptly. The parts department guys are great to work with.
5.05 Verified Buyer
It is always a good experience; I place the order and get the parts quickly.
5.05 Verified Buyer
It is easy to email them to place a parts order. They are very prompt.
5.05 Mark Kivisto
They have a rapid response time and are always enjoyable to work with.
5.05 Josh Franklin
The guys there are great. They're always available and very helpful.  Terry M. is the best. He always gets me what I need, and he's always available.
5.05 Verified Buyer
I've had great experiences working with American State. The only thing I wish they had more of, are techs that are closer to us.
5.05 Verified Buyer
Terry M. has been extremely helpful. I'm very satisfied when working with American State Equipment!
5.05 Verified Buyer
They had the parts in stock.
5.05 Verified Buyer
Ben Stanish is very accommodating. He works with us. He understands our business. He's the reason we do business with them.
5.05 Meghan Keough-Krueger
I have no issues with them, and we will continue to use them in the future.
5.05 Verified Buyer
It was a quick process to get the parts ordered, and they sent my invoice almost instantly. 
5.05 Verified Buyer
They have the parts that I'm looking for.
5.05 Cindy Mccormick
They're very easy to work with.
5.05 Rachel Murphy
They're very easy to work with and try to help us as best they can.
5.05 Verified Buyer
They're helpful and knowledgeable and get me what I need.
5.05 Verified Buyer
They treat us well and have good customer service.
5.05 Verified Buyer
They provide us with good service.
5.05 Pat Campbell
American State Equipment knows what they're doing!
5.05 Verified Buyer
They have the parts we're looking for.
5.05 Ken Offtedehl
I've had to call them in emergencies and they always pull through.
5.05 Verified Buyer
They're pretty responsive.
5.05 Verified Buyer
They're a good company with good people and they carry a good variety of products. I just wish they carried the products that I need more frequently.
5.05 Verified Buyer
They've always done a great job for us.
5.05 Verified Buyer
na
5.05 Verified Buyer
John and Ben are great. They were both a huge help when purchasing this machine.
5.05 Verified Buyer
They're close to us and they treat us well.
5.05 Jerry Trapp
Everything they said they would help out with, they did. It was a good experience. The rental is working, as expected.
5.05 Hector Garcia
I've been working with them for almost 20 years. They take care of us and I have a great relationship with Mike Z.
5.05 Verified Buyer
They always do a great job for us. There have never been any problems.
5.05 Brandon Fraaza
The guy I dealt with was really good at getting me what I needed in a timely fashion.
5.05 Verified Buyer
I like their prices and their service department.
5.05 Verified Buyer
They had the parts that were needed and had them delivered quickly.
5.05 Elizabeth D.
They give us a quick response time, they're clear and concise and always make it easy.
5.05 Sherry Hill
Over the years we've never had a problem with them, they're always consistent.
5.05 Steve Schultz
They're affordable and knowledgeable.
5.05 Verified Buyer
It's just the convenience and their attitude.
5.05 Erik Wildes
The pricing was the best we could find, that's actually what made us choose ASE. Also, we've rented multiple times from them with no issues yet.
5.05 Verified Buyer
They are a good vendor.
5.05 Verified Buyer
They have good customer service, pricing, and knowledge.
5.05 Dan Arndt
I'd recommend them due to the ease of doing business and because of our established relationship with the company.
5.05 Josh Voorhies
I'm happy when doing business with American State Equipment. They are knowledgeable about what they are doing and run a great operation.
5.05 Verified Buyer
I'd recommend them based off the service I've receive from the employees.
5.05 Verified Buyer
Everything went very well. I don't think there's anything they could've done better.
5.05 Bob Nargang
Most of the time they have the parts I need on hand, including the larger items. They get it quick and set me up!
5.05 Bradford Zipse*Manual Email
Over the years I've dealt with them many times and they're always honest with me. They're great people and I'm very happy with them.
5.05 Kevin Bischoff
They make it easy, one call and I'm done. They're knowledgeable and know what they're doing.
5.05 Jim Shepard
I get the service and the answers I need quickly and they're always on top of it.
5.05 Verified Buyer
You stole our branch manager. How do you think that makes us feel?
5.05 Thomas Janke
Everything showed up and it was relatively quick to get it here. Everything went well.
5.05 Shannon L K Berens
It was quick and easy. They got me rolling and I was out of there.
5.05 Bob Peters
They're knowledgeable and they understand the business.
5.05 LEONARD
They're super down there.
5.05 Verified Buyer
I usually work with Jeremy, he's very responsive and accommodating.
5.05 Verified Buyer
They're familiar with the equipment they're selling.
5.05 Charlie Siver
American State is always very helpful to us. They are on top of all our needs. When we order from American State it's always a guarantee we will receive our parts promptly.
5.05 Verified Buyer
I've not had any issues with them. They always treat us well.
5.05 Ian Lassanske
American State takes care of all our needs.
5.05 Scott
I already recommend American State because of their reliability and experience.
5.05 Verified Buyer
American State always takes care of us and treats us well.
5.05 Goran S
We have been dealing with American State for a long time and I don't see us leaving.
5.05 Verified Buyer
They have the parts we need in stock and get them to us quickly.
5.05 Verified Buyer
The technicians work quickly and efficiently, and they are friendly and professional.
5.05 Verified Buyer
Everything worked out well, and I haven't had any issues with them.
5.05 Olga Goddard
They had the parts we needed in stock, and it was easy to work with them.
5.05 Verified Buyer
I would recommend them for parts but the last three times we requested crushers from them, they were quoted very high. They didn't have a chance for to buy from them, compared to their competitors.
5.05 Sarah Schack
Their service is great!
5.05 Jeff Anderson
Everything worked out, and they are a good vendor to do business with.
5.05 Micheal Cook
American State is a breeze to work with and their equipment is always dependable.
5.05 Verified Buyer
They just sat down with us and helped us figure out what we needed. It was a very pleasant experience, no pressure.
5.05 Verified Buyer
Haven't gotten any complaints, and we are happy with them.
5.05 Pat Deering
They usually have the parts in stock, and I haven't had any issues with them, and everything has worked out well.
5.05 Verified Buyer
They had the parts that we needed, and we haven't had any issues with them.
5.05 Jack Royds
They have wonderful employees at American State Equipment. We had a hiccup a while back but it was fixed promptly and with ease. They are a very reliable company to work with.
5.05 Scott Colletti
American State has always been a reliable company to do business with.
5.05 Verified Buyer
They take care of us. Bob is always making sure we've got what we need. There's good communication and good customer service.
5.05 Verified Buyer
Haven't had any issues with them, and they get the parts to us quickly.
5.05 Paul Erpenbach
The parts guys at American State are very polite and helpful. It's always an easy process getting what when need when we need it.
5.05 Verified Buyer
They are very responsive with their communications. The service is amazing because I never need a specific part number, the guys find it for me.
5.05 Verified Buyer
They've just done everything well.
5.05 Mitch King
Those guys do a good job, and I haven't had any issues or complaints about them as a vendor I do business with.
5.05 Verified Buyer
They are easy to work with, they have competitive prices, and they usually have the parts already in stock.
5.05 Stacy Hastings
They have a quick response when we contact them for services, and the technicians do good work on the equipment.
5.05 Verified Buyer
American State Equipment provides good services.
5.05 Paige Duehr
They are easy to do business with.
5.05 Mark Potaczek
American State Equipment is helpful, knowledgeable, and timely.
5.05 Verified Buyer
American State Equipment provides the parts we need for our equipment.
5.05 JIM ZELLAR
We have to get specialized parts and they make it incredibly easy to get them. We absolutely love our sales representative over there. He goes by Big Bob, I don't know his last name. He does the most amazing work and is such a pleasure to work with.
5.05 Verified Buyer
American State Equipment provides great customer service.
5.05 Charlie Dehnel
American State Equipment provides great service work at a decent price and is responsive to our needs.
5.05 VAL LASS
They're just easy to deal with.
5.05 Adam Schreiber
Bruce is always pleasant to work with and very knowledgable.
5.05 Verified Buyer
Just the contact and the quickness of setting everything up.
5.05 Verified Buyer
I have no problem with them.
5.05 Verified Buyer
They come through.
5.05 Joab Homan
Any help I need they either have or can get it for me.
5.05 Justin Otto
When I called someone responded right away. They got the information and got the part to me soon.
5.05 Verified Buyer
They are very easy to do business with. One call and everything is taken care of.
5.05 Jerry Trapp
American state has always been amazing to work with.
5.05 Josh Franklin
Terry has been great to work with. He asks relevant questions and makes sure to get done what is needed.
5.05 Verified Buyer
They have fantastic service and always have what we need. American State does an excellent job.
5.05 Kevin Havelka
American State is amazing! They always take care of us with the best customer service, the representatives they have are knowledgeable and friendly.
5.05 Aaron Holmgren
They work with us on anything we need and try their best to fix any problem that occurs. The rental equipment works as advertised so that makes us very happy.
5.05 Ryan Wilson
I like the parts availability they usually have everything we need in stock.
5.05 Verified Buyer
They have good customer service.
5.05 Dale Duberstein
They are easy to work with.
5.05 Zac Manly
The parts department and service department are helpful. I always get an answer when I call.
5.05 Verified Buyer
I like the quality of service we have.
5.05 Tony Benesh
The guy you have in the field is extremely knowledgeable.
5.05 Verified Buyer
The last service request was taken care of properly and it was smooth and fast. smooth and fast.
5.05 Kathy Huebner
It was easy to communicate with you.
5.05 Verified Buyer
They do a good job, and they always have the equipment that we need already in stock.
5.05 Chuck Williams
I like the ease and professionalism. I think they went above and beyond.
5.05 Martin Maidment
They are the only place you can get the parts at.
5.05 Andrew Schoenbein
Terry has been very helpful. Anytime we have a question or we need to place an order he responds quickly.
5.05 Verified Buyer
The parts and service are so generous with their knowledge. If we need a part overnighted it always gets to us so quickly. I have nothing bad to say.
5.05 Verified Buyer
5.05 Tanya Bembenek
They are always helpful with any questions we have.
5.05 VITO BRANDONISIO
The equipment availability is great.
5.05 Verified Buyer
Everything went fine".
5.05 DON SCHROEDER
You guys are always great".
5.05 Verified Buyer
Greatest bunch of guys I have had the pleasure of working with".
5.05 Stacy Hastings
They are easy to do business with.
5.05 Darwyne Steinke
I haven't had any problems or issues with them. They usually have the parts in stock.
5.05 Verified Buyer
5.05 John Modrzejewski
American State Equipment provides good service and is knowledgeable within its field.
5.05 HOUSTON JONES
American State has provided great service for us and carries the parts that we need.
5.05 Verified Buyer
They provide good and timely service.
5.05 Verified Buyer
We always work with American State Equipment. They're great and I'd highly recommend them.
5.05 Dan Hogan
It was incredibly easy to order from American State Equipment, and the customer service was great.
5.05 Julie Waldron
When you call there is always someone available to speak with. They have great customer service.
5.05 VAL LASS
American State has always come through for me. I call them and tell them what I need and they work hard to get me what I need to finish the job.
5.05 Adam Schreiber
They have great customer service.
5.05 Becky
They are the only ones who can work on a Liebherr, they have the service techs and the tools to do the job.
5.05 DEBRA KULL
We struggled to find the parts needed for our hammer and they were able to help us get the parts.
5.05 Matthew Baumhardt
I enjoy doing business with them. Any time I need something, they do whatever they need to get the job done.
5.05 Pat Deering
They went out of their way to help us figure out our problems and get things back on track.
5.05 Jeff Stodola
We've had very positive experiences with them.
5.05 Chelsey Walker
We have not had any issues and we get what we need from ASE.
5.05 Charles Grafft
We enjoy dealing with them and have the parts that we need when we need them.
5.05 Victor McDaniel
The service is good and the parts are available.
5.05 Steve Schultz
They have good customer service and are great at fulfilling our needs.
5.05 Sherry Hill
They always give us what we need.
5.05 Ron DeGrio
The products they have are of good quality.
5.05 Joseph Daniels
We've had great experiences with them.
5.05 Alan Sten
They are the only ones available within our region.
5.05 Verified Buyer
Everything went well. There were no complaints from the people who used the rental.
5.05 Mike Zweigbaum
They know our equipment, they get the parts. Everything is easy to deal with on the phone.
5.05 Richard Diehl
They're someone to talk to when we have issues.
5.05 Verified Buyer
They're easy to get along with on the phone, they help you out any way they can.
5.05 Verified Buyer
The parts department is very professional and accurate with what I need.
5.05 Verified Buyer
They're very good. We're exporters so I would be reluctant to recommend them to anybody not here in the United States. The person I work with there is outstanding.
5.05 Justin Axley
It's just no hassle, they make my job easier.
5.05 Verified Buyer
It was always a smooth process working with you guys.
5.05 Meghan Keough-Krueger
They take good care of us and have great communication. Everyone we come in contact there is great!
5.05 Verified Buyer
They have quality rental equipment.
5.05 Verified Buyer
They're trustworthy, they fill a lot of niches in the market, and they answer their phones.
5.05 Verified Buyer
It's easy to work and do business with them.
5.05 Verified Buyer
They've got a lot of experience, Don in parts and Bob in sales, over 30 years each. They're very knowledgeable, that's why I do business with American State.
5.05 Verified Buyer
They're good, I don't deal with them much.
5.05 Jeff Anderson
They're a very good company to work with. I've been doing business with them for a long time.
5.05 Jason Blenker
overall great service, no issues at this time.
5.05 Verified Buyer
You call there and the guys are knowledgeable.
5.05 Jen
They're great to work with.
5.05 Paige Duehr
They just always get me what I need, and they get me answers to my questions in a timely manner.
5.05 Rachel Murphy
They're very easy to work with and to talk to. They don't leave you hanging.
5.05 Verified Buyer
They're very good, customer service-wise. They're very knowledgeable and helpful.
4.55 AJ Vedvig
They are very professional, the parts are always right, and all the techs are good.
4.55 Mike Elbert
It worked out well and we got the parts promptly.
4.55 Verified Buyer
American State is easy to work with and takes good care of us. I am looking forward to our upcoming projects with them.
4.55 Verified Buyer
4.55 Verified Buyer
They seem to know my equipment and my needs. They get the parts to me quickly.
4.55 Christine Tomaich
We have worked with American State for more than 40 years, and they have always taken the best care of us.
4.55 J Podgrak
I am very satisfied with all the services they offer.
4.55 Verified Buyer
When working with American State it's always an issue-free experience.
4.55 Verified Buyer
American State Equipment has always been easy to work with and reliable.
4.55 Bill Joel
They have always been there for us.
4.55 Carl Granberg
I have always received good service from American State.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Jason Pearson
American State Equipment is great at what they do.
4.55 Verified Buyer
It's always a good experience working with them, and I've used a bunch of their rentals. 
4.55 Verified Buyer
American State has always provided us with prompt service.
4.55 Verified Buyer
The guys are knowledgeable about what they do and got my machines up and running in no time.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
They are conveniently located and do a good job.
4.55 Dave
They do well handling all our needs.
4.55 Verified Buyer
The ease of doing business with them, and the communication is always good.
4.55 Shannon L K Berens
Everything worked out well with them.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Scott Withey
They have competitive pricing, they are easy to work with, and we have used their services for years and will continue to do so.
4.55 Verified Buyer
We do a lot of business with them and it's always good.
4.55 Danielle
American State Equipment always has our backs. They make everything easy and work with accuracy.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
Their parts availability and knowledge is fantastic.
4.55 Graham Laporte
Scott is wonderful to deal with. I'm always happy with them.
4.55 Verified Buyer
The local shops here in Massachusetts don't carry what we need, but American State does. Great crew.
4.55 Verified Buyer
The only reason this isn't a 10 is the rate of the service truck coming out. It's around $1500 just to look at what needs fixing. The techs are outstanding, though.
4.55 Verified Buyer
4.55 Verified Buyer
They've always just done a good job for us. I would recommend them for sure.
4.55 Verified Buyer
We have a good relationship with Chris, he's very knowledgeable about our equipment.
4.55 Verified Buyer
They have wonderful customer service.
4.55 Damon Brandner
Everything we have American State involved with is always an amazing experience.
4.55 Lisa Farley
They have always done great work for us and get us what we need promptly.
4.55 Ted Fisher
American State Equipment provides good customer service and is willing to help.
4.55 Verified Buyer
We've had great experiences with American State Equipment.
4.55 Verified Buyer
They were easy to talk to and they were very efficient.
4.55 Charles Grafft
They take care of us when we need them. That's what we care about.
4.55 Verified Buyer
You generally get what you ask for.
4.55 Verified Buyer
We go with the dealer.
4.55 Bruce Spende
They were very responsive and easy to work with.
4.55 Verified Buyer
They have a good team and we get our parts quickly
4.55 Verified Buyer
They always find the parts we need.
4.55 Verified Buyer
They offer a large range of services.
4.55 Sean Johnson
They are easy to do business with, the equipment is in good shape, and we receive good customer service from them.
4.55 Verified Buyer
Everything worked out great with American State Equipment. They were great to work with.
4.55 Verified Buyer
They helped us out when we needed it and they were courteous.
4.55 Verified Buyer
The service technicians were good. They knew what they talking about.
4.55 Verified Buyer
They're good at looking stuff up for us.
4.55 Chris Stanislawski
It was very easy to coordinate to get it. It was a very good experience.
4.55 Verified Buyer
I've dealt with them on a weekly basis for the past 12 years. I know all the people there, inside and outside.
4.55 Verified Buyer
They are pretty good about looking up parts for me.
4.55 Verified Buyer
Their service guy has driven 2 hours each way to get me hoses. To me, that's great customer service.
4.05 ALLAN KRAUSE
They are the only ones that carry Liebherr parts. I used to deal with Jeff in parts, and he was good.
4.05 Dean Nolin
We're a wholesale distributor just like them, and we trade back and forth. We do good business together.
4.05 Verified Buyer
They've always provided us with excellent service.
4.05 Verified Buyer
They're easy to do business with.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
We never have any issues when working with American State equipment. They do a great job when we need something serviced.
4.05 Scott
The guys there are awesome, and I enjoy doing business with American State.
4.05 Verified Buyer
4.05 Verified Buyer
They're good at what they do.
4.05 Verified Buyer
The parts department is very responsive and knowledgeable. Their shipping and services are also great.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Tony Smith
All is good with American State Equipment. They're easy to work with.
4.05 Verified Buyer
I think they're doing a great job.
4.05 Dale Duberstein
They're very responsive and have the parts we need. If they don't have the parts they get them very quickly. 
4.05 Verified Buyer
I like American State Equipment. They're good people there.
4.05 Ken
They're extremely friendly and knowledgeable. They're courteous and quick to resolve any issues we might have. Plus their customer service is outstanding.
4.05 Verified Buyer
na
4.05 Verified Buyer
They're prompt and very thorough.
4.05 Michelle Mueller
We have a good relationship with them and they always make it easy to order what we need.
4.05 Verified Buyer
We had some issues with the billing, but overall we're happy with them.
4.05 Verified Buyer
They're friendly and I like their selection of parts.
4.05 Verified Buyer
They answer the phone, that's what we need.
4.05 Verified Buyer
Some services seem to take longer than what they should, otherwise they're fantastic.
4.05 Verified Buyer
Every time I call them, they seem to be on top of things and take care of what I need.
4.05 Brandon Alexander
I'd recommend because of their customer support.
4.05 Will Haas
Terry provides excellent service.
4.05 Verified Buyer
I have been dealing with American State for a long time. They have always been good to me. They are fair and I always recommend them.
4.05 Verified Buyer
Their mechanic is absolutely awesome. He actually fixes things when he comes out.
4.05 Verified Buyer
It's easy to work with them and they are helpful when it comes to the parts.
4.05 Verified Buyer
They should return phone calls quicker. We're a construction company and we don't have time to sit and wait around for parts.
4.05 Tony Smith
I'd recommend based off the ease of working with the employees there.
4.05 Verified Buyer
We don't do business with them often but when we do it is excellent.
4.05 Verified Buyer
We had some issues, but they handled quickly and with ease.
4.05 Verified Buyer
They always do a great job. I am currently waiting on a part but they are the best in the area.
4.05 Sam Marwitz
American State Equipment provides competitive pricing and prompt service.
4.05 Dean Nolin
American State Equipment has fair prices, has parts in stock, and is a great company.
4.05 Verified Buyer
I don't think there have been any problems.
4.05 Paul Derler
I like the service, parts availability, and the quailty of the parts.
4.05 Rodd Secrist
They know Leebherr equipment better than anyone.
4.05 Carl Granberg
They have good machinery.
4.05 Joseph Orozco
The part personnel is very helpful. They are straightforward with eta and delivery times.
4.05 Trevor Mattson
They are knowledgeable within their field.
4.05 Mike Borchert
I call them and they help me. They are knowledgeable and always call me back.
4.05 Rodd Secrist
They're pretty responsive when I call them.
4.05 Verified Buyer
We got the parts we ordered and everything was correct.
4.05 Verified Buyer
The rental worked just as expected.
4.05 Verified Buyer
They thoroughly explained what they did and saw in layman's terms. They gave us our options.
4.05 Verified Buyer
We can usually get the parts we need quickly.
4.05 Verified Buyer
The sales staff is responsive.
4.05 Verified Buyer
Ray Schmidt is awesome, Jeff in parts is awesome, too.
4.05 Jim Heimermann
They're helpful and they do the best they can. They bend over backwards for you. They go above and beyond.
4.05 Ted Fisher
Their parts and service people are good to work with. They communicate well, I have no complaints.
4.05 Tony Smith
They're very accommodating.
3.55 Verified Buyer
They have a good parts department. I like the ease of ordering.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
I've always had a good relationship with them and they do their best for me. Brian is fantastic.
3.55 Verified Buyer
Service was scheduled twice and we keep getting put on the backburner because a tech isn't available or the parts are on back order. I've been told mixed stories, I'm happy with parts just not with service. I'm also not happy with the $1,500 bill for them to come out and look at my damaged equipment.
3.55 Verified Buyer
Trip charges are a bit costly compared to others that we rent/purchase from.
3.55 Verified Buyer
If there's an issue they fix it.
3.55 Verified Buyer
It took quite a bit to get parts in. I had to wait about three to four weeks just for a real seal. Their prices are outrageous for the slow service.
3.55 Verified Buyer
The friendly disposition of the sales rep and willingness to help is always good.
3.55 Sterling Kienbaum
In some of the newer equipment, the quality has gone down.
3.55 Gary Sipsma
It's a good machine we have from you. But some apart are hard to come by.
3.55 Verified Buyer
the parts took forever to arrive and I did not get great communication. Also, the part broke as soon as we got it.
3.55 Verified Buyer
Our salesman Jake in the St. Paul location did a great job and spent a lot of time working with us.
3.55 Doug King
The parts personnel are pretty knowledgeable.
3.55 Jerry Trapp
They're very informative. They know what they're doing with the parts.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
The pricing was bad. I had to pay over $900 for one brake. Then they don't sell the brake pads. I had to go to another company to order them. They only had half of the components.
3.05 Verified Buyer
The communication sucks. I have to call to receive any updates from them regarding my service.
3.05 Verified Buyer
It takes a long time to get a response on quotes from American State Equipment, and just as long to get a technician on-site.
3.05 Verified Buyer
We don't understand the invoices. It's frustrating.
3.05 Verified Buyer
It's a lack of timeliness. We've had to call back to get service scheduled.
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
The machine quit working again after only using it for 1.5 hours. I had to spend an additional $4,000 to get it fixed.
2.55 Verified Buyer
I was rebuilding a hydraulic pump. They wouldn't let me purchase small things, I had to order the whole assembly, which was expensive.
2.05 Verified Buyer
2.05 Jason Pukall
Sales guys are awesome but the parts are too expensive for my taste.
1.55 Verified Buyer

About American State Equipment

American State Equipment offers new, used, and rental earthmoving, lifting, material handling, paving, milling, compaction, crushing, and screening equipment. They serve Minnesota, Wisconsin, and Michigan with top heavy equipment brands like Liebherr, KPI-JVI Astec, Grove, Gomaco, Sakai, Sandvik, Manitowoc, and more.

In addition to providing heavy machines, their five equipment dealerships in Wisconsin and Minnesota offer comprehensive heavy equipment service and a huge inventory of parts for most makes and models. Emergency equipment service is available on-site or in their shop!

Read customer reviews for American State Equipment to see what people are saying about them in our phone surveys.

American State Equipment Locations

Milwaukee WI
2055 South 108th Street
Milwaukee, WI 53227
414-541-8700
Map & Hours

Forest Lake, MN
13915 Lake Dr. NE
Forest Lake, MN 55025
218-393-0979
Map & Hours

Duluth, MN
5789 Old Highway 61
Duluth, MN 55810
218-260-0581
Map & Hours

Wausau, WI
2400 N 14th Ave
Wausau, WI 54401
800-242-7113
Map & Hours

Little Chute, WI
820 Moasis Dr.
Little Chute, WI 54140
800-236-8318
Map & Hours