Verified Reviews for Heavy Machines

We conducted phone surveys with actual customers

Winsby receives invoices from Heavy Machines LLC each month, then calls their customers to ask them to rate Heavy Machines, based on their experience. Heavy Machine's star rating is the total of all ratings and verified reviews from real customers.

(901) 260-2200    

Heavy Machines

4.5 1428 surveys

Verified Buyers

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5.05 Glen Laney, Jr.
They're local and they're friendly.
5.05 Jotham Miller
Everything was on time, and the communication was good.
5.05 Verified Buyer
They are easy to deal with.
5.05 Mike Plummer
I would definitely recommend Heavy Machines because they always have everything I am looking for.
5.05 Scott Horne
They're a good company to do business with. They're top-notch.
5.05 Garrett Riles
Everything was good.
5.05 Verified Buyer
This was my first time working with Heavy Machines, and it was wonderful. They helped me out of a bind in terrible weather with no complaints from the technician. Despite a hard-to-find problem, he had my machine back up and running in no time. Their part, service, and sales techs all do a fantastic job. Consequently, I am in the process of buying a new machine.
5.05 Melissa Wharton
We've never had any issues with Heavy Machines.
5.05 Kailiann Sadeski
they're good quick process good availability
5.05 Jason Cooke
They were great and I'd use them again.
5.05 Verified Buyer
5.05 Verified Buyer
Everything worked out well, and I would recommend them to others.
5.05 Matt Speich
They've always been good. We're satisfied with the parts, and everything has always worked out.
5.05 Andy Arnett
We've had nothing but positive experiences when working with Heavy Machines.
5.05 Clay Mintz
They are very responsive, and that is hard to find nowadays.
5.05 Vincent Costanza
When you have Liebherr equipment, you have to go to them. We have a good working relationship with them—especially with Blake and Thomas in the parts department. I feel like they always do their best for us.
5.05 Jason Perry
They're very personable, and they care about my business. They do everything they can to help me succeed.
5.05 Jeff Hale
They have been really good. Hunter, the mechanic, comes out and helps us a lot. He's a super great guy.
5.05 Verified Buyer
5.05 James Hancock
They have a rental coordinator who cares, he is excellent.
5.05 David Nabors
I have a great relationship with the guys at Heavy Machines. They are a breeze to work with, and we've been close for years now. I can trust that I will always get top-notch service.
5.05 Larry Peacock
They are easy to work with and even came out to fix the manufacturer's issue. I highly recommend Heavy Machines because they do a great job.
5.05 Justin Shockley
Everything was great. They were very helpful.
5.05 Paul Lehmann
Everything was fine. My machine works perfect, and the guy I bought it from was good to me.
5.05 Charles Thomas
So far, Heavy Machines has performed as expected with no issues.
5.05 Verified Buyer
They're very accommodating.
5.05 Glenn Pardue
They do a great job.
5.05 Verified Buyer
They're very knowledgeable and do an impressive job with the electrical work on my sheepsfoot rollers.
5.05 Verified Buyer
5.05 Lisa Ford
They take care of us well.
5.05 Tucson Eddington
It's always a guarantee that Heavy Machines will do a great job.
5.05 Mel Utterback
They're very reliable and knowledgeable.
5.05 Nick Thorne
I've already recommended several of my buddies, and they love Heavy Machines too. The salesman, Brian Weber, has sold me multiple machines and parts, you name it. He is knowledgeable, friendly, and I enjoy working with him.
5.05 Johnny Mannina
They have good customer service. All the guys are great and always a pleasure to work with. Tommy is the main guy I deal with, and he is good and responsive.
5.05 Verified Buyer
5.05 Benjamin Woods
There are not enough words to express how much I appreciate Heavy Machines. They are simply the best. When a technician is on site, they will stay until the job is done. I can always reach out and know that I'll get in touch with someone or they'll respond quickly. I love working with the guys at Heavy Machines.
5.05 Jim Head
I like those people.
5.05 Ryan Stuckey
They are available, easy to get a hold of, and have quality service. The service manager in Shreveport and Scotty Moody have been extremely helpful.
5.05 Slade Bloodworth
The employees are prompt and responsive.
5.05 Kevin Smith
They have good service and are easy to work with. Tommy, the salesman, has been really helpful — he gets back to me and gets me the parts I ask for.
5.05 Brian Franklin
Everything has been great. We had no issues, got what we needed, and it all worked.
5.05 Verified Buyer
Everything worked out well and we got the parts promptly.
5.05 Jeffrey Reed
The machines have been great. I've never had any issues.
5.05 Jesse Wayman
They have good customer service. Working with them has always been a good experience. They're running a strong business.
5.05 Verified Buyer
They had the parts in stock.
5.05 Verified Buyer
It's the ease of doing business with them.
5.05 Steve Durrence
Everything always works out well when working with Heavy Machines.
5.05 Verified Buyer
I can always rely on Heavy Machines to come through for me.
5.05 Chub Cooper
All around, Heavy Machines does a great job. There's a wide variety of parts in stock and decent pricing.
5.05 Gerald Bellows
I like the guy that I was dealing with. When he tells you he's gonna do something, he doesn't put you off, and that means an awful lot. His time frame for getting things done is pretty accurate. He told me it would be a couple of weeks, and it was a couple of weeks. When I called and asked a question, he always picked up and answered. I had a little trouble paying for some stuff, and Heavy Machines was lenient about paying them.
5.05 April Bowers
We have had nothing but great experiences with Heavy Machines, which offers great equipment and customer service.
5.05 Chad Gordy
Their professionalism and communication are the best in the business.
5.05 Verified Buyer
Jared Clawson is the greatest guy you have ever met. He helps you out and makes it happen. When I broke down, he sent another track and machinery to me. Jared does a good job. He's responsive to phone calls, even for clients as small as me. He takes as much time with me as needed. They have been very lenient and reasonable with me as a startup business.
5.05 Ron Martel
I have never had any issues. They are knowledgeable and quickly get what I need.
5.05 Verified Buyer
I like my salesman Vaden Mills. He is extremely helpful, and he always tries his best to take care of me.
5.05 Verified Buyer
Brian Webber is the best of the best. He is easy to work with and straightforward. I appreciate all of his help.
5.05 Linwood Ledger
They are easy to deal with. If I need something, most of the time they usually have it, and if not, they'll usually have it the next day. Sometimes, I can pick it up earlier.
5.05 Jody Sessum
They try to get you what you need as quickly as possible and help in any way they can.
5.05 Bill King
I have a great relationship with Heavy Machines. I never experienced any issues, and they are very responsive to my needs.
5.05 Barrett Ledbetter
They're extremely helpful and knowledgeable.
5.05 Dylan Wentworth
Everybody at the desk is nice. They are good guys.
5.05 James Faulk
They're easy to work with, communication is great, and no bad experiences so far.
5.05 Verified Buyer
They do excellent work at Heavy Machines.
5.05 Brian Dean
I like working with the people there, and I have good relationships with them.
5.05 Verified Buyer
Excellent service.
5.05 Verified Buyer
They offer quality equipment and a wide variety. It was a simple process from start to finish.
5.05 Verified Buyer
We get our parts there and haven't run into any issues.
5.05 Anthony Brooks
I did my research, and the prices were fair. Everything was great.
5.05 Will Hanos
It's to easy to deal with them. The parts guys are competent, and they know what they're doing.
5.05 Tom Mott
They did what they said they were going to do.
5.05 David Smock
They have good service.
5.05 Mike Boyd
They are easy to work with and have the parts in stock.
5.05 Nathan Classen
They were very helpful. They gave the tax credit back to me, and they were willing to work with me on that.
5.05 Verified Buyer
It went great, and they took care of the issues that came up. They're great people to work with.
5.05 Verified Buyer
It was a great experience. I have no complaints. I'm happy I got the warranty; they took care of all the issues that came up with no problems.
5.05 Verified Buyer
They have impressive machines, great prices, and a lot of options. They're very responsive, and they take care of you.
5.05 Paul Pyles
They keep to their word, and they're an easy group to deal with. I think they do very good work, and I wish everyone did what they do.
5.05 Verified Buyer
They have good availability and prices.
5.05 Scott Tomlinson
My wife's nephew, Dylan Skleton, is a salesman for y'all, and I was trying to shoot business his way. Y'all serve my needs. I came to the office, and they were very attentive, polite and easy to work with.
5.05 Gavin McLain
I'm pleased with all the services they provide.
5.05 Shane Robinson
I just recommended someone to them today.
5.05 Preston Johnson
They do a good job, and they take care of us.
5.05 Pierce Satterfield
They're the only dealer around, and it was an easy experience working with them.
5.05 Verified Buyer
They have good customer service.
5.05 Todd Watts
They carry the parts I need. They have great customer service.
5.05 Verified Buyer
They're straight shooters, their good guys. They're a good company to do business with.
5.05 Jim Robbinson
The service is excellent, their work is second to none, and I'm satisfied.
5.05 Joe Lefebvre
Overall I'm happy working with the sales and service teams. I can't complain.
5.05 Verified Buyer
They're knowledgeable and are easy to work with.
5.05 John Schrock
The made sure that I got the part that I needed, and they are a good people.
5.05 Verified Buyer
They've always got what we need when we need it. I've got no complaints with them.
5.05 Wojiech Baldyga
I was happy with the purchase and the equipment has worked as expected.
5.05 Verified Buyer
They did a good job repairing the equipment.
5.05 Brian Dancause
They bend over backwards to do whatever is needed to get my machines back up running.
5.05 Verified Buyer
They provide good service, and they do a good job.
5.05 Verified Buyer
Whenever we have a question they've helped us with answers. It's basically service and pricing. That's what we like about them.
5.05 Verified Buyer
5.05 Jesus Villarreal
Heavy Machines has always been great to us, and I think they do a great job.
5.05 Robert Natal
Heavy Machines provides great customer service and has reliable products.
5.05 Anita Teston
If we need anything they get it to us quickly.
5.05 Hunter Williams
We have a great working history with Heavy Machines.
5.05 Bryan McClure
Dylan Skelton is the best of the best. I love working with him, he is very knowledgeable, and friendly. I highly recommend Heavy Machines due to Dillon.
5.05 Kelvin Burton
The sales team is competent and good to work with.
5.05 Greg Cain
We've never had a problem with them, and we've rented quite a bit.
5.05 Verified Buyer
Heavy Machines has always treated us well, and our sales representative, Dylan, is always available to help us when needed.
5.05 David Lorrens
They have good communication and fair pricing.
5.05 David McComon
Heavy Machines did a great job handling all our needs with ease. They were easy to work with, and I highly recommend them.
5.05 Philip Kyser
They always help us get what we need in a good amount of time even if it's not in stock.
5.05 Verified Buyer
Heavy Machines is the only place I like going to. They take great care of me and are always kind. It's very easy to work with them.
5.05 Verified Buyer
They have the rental equipment in stock and the rental staff were professional and friendly.
5.05 Matt Smith
Mark is wonderful and always there when we need him. Hunter, the service technician, does a great job at getting our machines fixed with speed and accuracy.
5.05 Verified Buyer
I had a great experience because everything I needed was in stock. They allowed me to take the parts I needed with me and invoice me later. This reduced my downtime. I think they do a great job at Heavy Machines.
5.05 Frank Vogler
Working with Heavy Machines has always been great. We always get what we need when we need it.
5.05 Travis Wilson
Our experience with Heavy Machines has always been positive, and they have a great staff.
5.05 Dan Dotson
They have parts in stock.
5.05 Kenneth Stubbs
We've never had any issues, and they get us what we need quickly.
5.05 Verified Buyer
They have parts in stock and make sure I get the needed parts.
5.05 Jon Pirtle
They do a good job and take care of you.
5.05 Jeremy Malone
My guy Scott is a great guy who knows what we need and gets it to us quickly.
5.05 Verified Buyer
They have excellent technicians and customer service.
5.05 Verified Buyer
Everything worked out well and I have no complaints.
5.05 Verified Buyer
5.05 Blake Atha
They're easy to deal with and professional.
5.05 Verified Buyer
5.05 Verified Buyer
They're very knowledgeable.
5.05 Verified Buyer
They're just very good to work with. I guess you could say they're my kind of people.
5.05 Al Menefee
Heavy Machines have always been a big help and have the most helpful team.
5.05 Jonathan Brock
It's very easy to work with Heavy Machines, and they have very knowledgeable technicians.
5.05 Verified Buyer
It's a good experience working with them and the technicians do a good job on the equipment.
5.05 Jake Swan
They're easy to do business with and have great prices.
5.05 Verified Buyer
They do what they say they're going to do, and the niche parts they have are readily available, and it's convenient going there.
5.05 Verified Buyer
They are a good vendor to do business with.
5.05 Verified Buyer
They have great service.
5.05 Ryan Parris
Everything worked out well and I will continue to do business with them. It's always a good experience with them.
5.05 Chubbs Michaud
The whole crew there is A+, and they have a pretty good team. 
5.05 Verified Buyer
Everything worked out well and I have no issues or concerns with them.
5.05 Verified Buyer
5.05 Felix Hershberger
They had the rental in stock and delivered it promptly. The rental staff were easy to work with.
5.05 Seth Beall
The people at Heavy Machines make everything easy.
5.05 Chad Morin
The staff is great. They're very friendly and easy to do business with. 
5.05 Verified Buyer
5.05 Verified Buyer
Heavy Machines was a pleasure to work with. They got us the right machine and even negotiated on the pricing.
5.05 Rob Sweetland
This was my first experience with Heavy Machines and Brian made it all possible. He was extremely knowledgeable, helpful, and friendly.
5.05 Craig Sullivan
Heavy Machines run smooth operations from top to bottom.
5.05 Matthew Booth
They do a good job, the ease of working with them, and I would recommend them.
5.05 Verified Buyer
Heavy Machines does a great job. Their equipment stands the test of time.
5.05 Verified Buyer
5.05 BJ Tutor
Dylan Skelton really goes the extra mile to help, and he is an all-around great person to work with.
5.05 Bonnie Jenkins
Everything worked out well and I haven't gotten any complaints.
5.05 Nick Duncan
I have enjoyed working with the guys at Heavy Machines.
5.05 Verified Buyer
They have a lot of product availability, and they're a good group of people. 
5.05 Verified Buyer
They handled everything they needed to and did what they said they would.
5.05 Paul Glover
They're quick and knowledgeable. It's always a smooth and easy process to get what you need in a timely manner.
5.05 James Traster
They're easy to work with. Steve and Darren are super competent, and they're great. 
5.05 Randy Martin
Everything's been great. They're quick to respond, easy to work with, and the equipment's dependable.
5.05 Verified Buyer
They take care of what needs to be done and own up to their mistakes. 
5.05 Phillip Maben
The salesperson was amazing. He was thorough, friendly, and, knowledgeable. He went out of his way to make sure all my needs were met.
5.05 Verified Buyer
Danny is the best. He always takes great care of us and makes us feel like we're his top priority. That's why we keep coming back to Heavy Machines. I highly recommend them.
5.05 Andrew Wilson
They get straight to the point, and they're on top of things. 
5.05 Verified Buyer
It's easy working with them.
5.05 Donnie Pritchett
If you want something done call them. They get the job done.
5.05 Verified Buyer
We have a lot of service request and they're quick to get them all done.
5.05 Justin Jordan
They're close, and everyone there is friendly.
5.05 Jeff Terry
They've done everything I can ask for, and they're very responsive.
5.05 Verified Buyer
They always do a great job, and their staff is beneficial and friendly.
5.05 Joel Reed
They offer a wide variety of services.
5.05 Verified Buyer
5.05 Verified Buyer
They are easy to work with, the mechanics do a good job, and we haven't had any issues with them.
5.05 Verified Buyer
Every time I've called, they have gone out of their way to help me out. If they can't, they guide me in the right direction. 
5.05 Chris Unger
The guys there know what they're doing. They have years under their belt. 
5.05 Scott Ohamn
I've had outstanding experiences with Heavy Machines throughout the years.
5.05 Willard Pierpont
Heavy Machines has an amazing staff, from the salesmen to the service technicians. They have always been great to work with.
5.05 Shaun Reynold
They're always willing to help me out.
5.05 Jennifer Lewis
The rep we worked with was on point. He followed up and made sure our needs were met. He was great to work with, and we have had no problems whatsoever. 
5.05 Verified Buyer
Miguel always makes sure we are taken care of. He goes above and beyond for us, and I really appreciate him. I highly recommend Heavy Machines.
5.05 Jaylon Sall
It's always easy to find what I am looking for.
5.05 Steven Philpot
I've done business with them since 2017 and haven't had a bad experience yet. 
5.05 Mark Voisine
I like that they're local. They always treat me well.
5.05 Jordan Trotter
Karen and Varden are great communicators and always quick to respond. They have provided me with great service over the years.
5.05 Verified Buyer
They get me what I need.
5.05 Tyler Barber
They get my parts to me quickly.
5.05 Pete Turnage
They did a good job, and I enjoy dealing with them. They've really helped me a lot.
5.05 Verified Buyer
It's a good company to do business with.
5.05 Verified Buyer
It was a good experience buying from them. 
5.05 Eddie Smith
They have what we needed and were very timely in getting the parts to us. 
5.05 Verified Buyer
Heavy Machines has always been our go-to. It's guaranteed to be a good experience every time we work with them.
5.05 Evan Penry
Heavy Machines always has what I need in stock.
5.05 Verified Buyer
This was my first experience with Heavy Machines. They had the seat I needed in stock and ready to be picked up.
5.05 Verified Buyer
Heavy Machines is always great to work with.
5.05 Deana Dorton
Heavy Machines do a wonderful job and are great to work with.
5.05 April Stryker
We have never had problems with Heavy Machines over the years.
5.05 George Brown
They're very knowledgeable, professional, and courteous with customers. 
5.05 Verified Buyer
They are the only ones that carry the parts I need. I'm grateful for that.
5.05 Chris Barker
Heavy Machines has great service, great people, and always provides me with great service overall.
5.05 Bryanna Lankford
They were very helpful and responsive.
5.05 Lane Myers
They get us our parts quickly.
5.05 Ethan Graves
I like the salesman, and the machines are good. I'll deal with them any chance I get. 
5.05 Ronald Scott
They have good communication, are helpful, and are always happy to go above and beyond. The employees are fantastic.
5.05 Verified Buyer
I had a good experience with the dealer and salesmen. I'm also happy with the equipment. 
5.05 Verified Buyer
They had the equipment available, and the rental staff were professional.
5.05 Tim Roark
The salesman was responsive and worked with me throughout the entire process. 
5.05 Mark Garrell
They have amazing service, and their availability of parts stands above the rest.
5.05 Verified Buyer
They're professional and do a good job for us.
5.05 Brian Davlin
Heavy machines have knowledgeable technicians who will fix your equipment the first time around. I like doing business with them because they try their best to help with anything and everything.
5.05 Pete Molnaird
When you call Heavy Machines, you're taken care of, and they're willing to help. Patrick is an awesome mechanic who needs a raise. He even came in on his day off to fix my machine.
5.05 Verified Buyer
They're the only people that sell Link-Belt parts in the area.
5.05 Verified Buyer
5.05 Jose Martinez
Miguel did a fantastic job getting me the right machine. He is the best of the best. He passes along information to me and it is very helpful. I think Miguel treats me very well and that is hard to find.
5.05 Landon Farmer
They're easy to deal with.
5.05 Jeff Pennington
I have absolutely no complaints, and I highly recommend them.
5.05 Ron Hill
The ease of ordering parts is the smoothest I have come across. Tom at Heavy Machines is the best of the best. He is knowledgeable about their products and very friendly. He will go above and beyond to ensure I receive the correct part. I enjoy doing business with Heavy Machines and Tom.
5.05 Deanna Rabb
I have never had a problem when working with Heavy Machines. They always do a great job.
5.05 Reed Scott
They've been easy to deal and they're very straight forward.
5.05 Daniel Kinney
They're honest and will help you anyway they can.
5.05 Verified Buyer
Heavy Machines has always been reliable and friendly. All of my experiences have been wonderful.
5.05 Verified Buyer
The salesmen are really good to deal with. They're very accommodating.
5.05 Jake Zeller
The technicians worked quickly and efficiently and it's easy to do business with them.
5.05 Verified Buyer
We've had good service them.
5.05 Tim Stewart
It's always a good experience working with them.
5.05 Verified Buyer
5.05 Verified Buyer
It is easy to do business with them.
5.05 Taylor Lin
Everything has worked out well with them, and I don't have any issues or concerns.
5.05 Tyler Moss
They're responsive and always ready to help.
5.05 Verified Buyer
5.05 Michael Massey
They are great people with quality equipment.
5.05 James Goin
They are a good vendor to do business with.
5.05 Verified Buyer
They provide high-quality services. It's also easy to work with and order from them. 
5.05 Verified Buyer
They treat me well, and they have good equipment. 
5.05 Samuel Price
They have a knowledgeable parts staff.
5.05 Verified Buyer
They're easy to get along with, and they did a good job helping me out. 
5.05 Verified Buyer
They had the parts in stock, and I have no issues or complaints.
5.05 Chris L
They had parts that were easy to work with.
5.05 Sean McCaa
They do a good job, and they're honest. 
5.05 Authur Helms
I placed the order, got the parts quickly, and they are a good group of people.
5.05 Pat Perrin
They are accommodating to my needs for parts. I would recommend them to others.
5.05 Verified Buyer
I haven't had any troubles at all, and I got what I needed. 
5.05 Davla Dee
They're extremely helpful and very accommodating.
5.05 Verified Buyer
5.05 Brian Sexton
They are efficient with getting us what we need.
5.05 Verified Buyer
5.05 Eric Sullivan
I've never had any issues when working with Heavy Machines. Their staff goes above and beyond to help,. They have a great atmosphere and quality parts.
5.05 Verified Buyer
5.05 Erica Grissom
Heavy Machines have always been our go-to because they are easy to work with.
5.05 Verified Buyer
They know what they're doing.
5.05 Verified Buyer
They've always got what we need and I appreciate that.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
We've had no issues with them. They've never had to come back for a service that they completed. 
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Billie Jo Judd
We do a lot of business with Heavy Machines and always get what we need.
5.05 John Wilbur
Heavy Machines is a great company to work with. They are very knowledgeable about their equipment and very helpful.
5.05 Verified Buyer
5.05 Brad Mulligan
5.05 Verified Buyer
5.05 Jermarious Spencer
Heavy Machines always takes care of us, and they are very responsive.
5.05 Jonathan Waddell
They have great services and parts.
5.05 Verified Buyer
They're easy to deal with, and it was a good first experience with them.
5.05 Eric Grimes
I had a great experience with Michael. He told me what he was going to do, and then he did it with speed, accuracy, and friendliness. All of the service technicians at Heavy Machines are great and deserve the highest of praises and raises.
5.05 Verified Buyer
5.05 Steve Smith
I recently purchased parts from Heavy Machines. I found their customer service to be great. The parts people were very helpful, knowledgeable, and friendly.
5.05 Lisa Ford
I recently needed a part from Heavy Machines. I found them to be easy to work with, and they were able to get me exactly what I needed. They were also very knowledgeable, which made for a smooth transaction.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Dedra Chick
They've always done everything we needed in a timely manner with no issues.
5.05 Verified Buyer
The rates are good, I've had no issues, and the service is good. I have zero complaints. 
5.05 Verified Buyer
They're great to work with and have good equipment. I've never had any issues working with them. 
5.05 Verified Buyer
The whole team is great. They're knowledgeable and understanding.  Casey is very helpful and accommodating.  Miguel is always great and attentive. 
5.05 Dean Fuller
The people there are great, and they give one hundred and twenty percent. They also take good care of their customers and have good prices. 
5.05 Frankie Idler
They're very knowledgeable and easy to work with. 
5.05 Tuscon Eddington
They work quickly and do what they need to do.
5.05 Grady Mixon
I was very impressed with the salesman, Vaden Mills. He went above and beyond to make sure things went smoothly for me. He is a great guy and deserves the highest of praise. I already recommend Heavy Machines because this experience was the icing on the cake.
5.05 Verified Buyer
The staff is knowledgeable and easy to work with.
5.05 Jonathan Pruitt
The equipment works well, and the people there know what they're doing, so it's easy to work with them. 
5.05 Verified Buyer
They're the only people in town, and they know what they're doing because they handle everything well. 
5.05 Bob Pidacks
I'm pleased with the overall experience. The service was excellent, and they got the parts I needed quickly. 
5.05 Nick Thorne
I've already recommended Heavy Machines to friends and colleagues. I've had a great experience with them, and they were easy to deal with. My salesman was very knowledgeable and helpful.
5.05 Chandler Prince
It was a smooth transaction, and they had the parts that were needed.
5.05 Verified Buyer
It was a good experience working with them. We were out of our usual area, and they had everything we needed. 
5.05 Verified Buyer
5.05 Mike Casteel
Everything was great. They always do a good job.
5.05 Verified Buyer
I've got no complaints. They have the parts we need and are always helpful.
5.05 Westly Wilbert
Everything worked out and the technician did a good job on the equipment.
5.05 Verified Buyer
They're good quality machines and the staff are always helpful
5.05 Glenn Pardue
They're honest people to work.
5.05 Verified Buyer
They're easy to work with. I've never had any issues.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Jake Kilbreth
They're easy to do business with.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They get us what we need and are always helpful.
5.05 Verified Buyer
They are the only place that offers repairs for the equipment we use, and they're great people to work with.
5.05 Donnie Bare
I've dealt with Heavy Machines for years. They are good people and do their best to help. Link-Belt isn't popular in this area, but they are great at getting me what I need. Since this is Deere and Cat country, Heavy Machines really, really helps me out because I love my Link-Belt machines.
5.05 J.B. Nokes
I found them to be very easy to deal with. They were helpful and timely, which is a rare combination these days.
5.05 Verified Buyer
5.05 Jason Stutheit
They have a good selection of used equipment at a good price.
5.05 Brian Nelson
They have great service and nice equipment, and doing business is always a quick experience. 
5.05 Dustin McColm
They were quick to help us out. They were quick to deliver. It was just an overall good experience.
5.05 Verified Buyer
They always have what I want, and its easy to work with them. 
5.05 Justin Tanner
Everything worked out well and I have no complaints.
5.05 Matthew Stokes
They had the rental in stock, and everything worked out well. A good vendor to do business with.
5.05 Verified Buyer
They're great even if things aren't in stock they get them to you quickly.
5.05 Verified Buyer
They are a good vendor to work with. Everything works out well. I have no complaints.
5.05 Verified Buyer
They have good customer service, and everything they do gets a thumbs up from me. 
5.05 Joel Prine
They have been good to me. They handle any issues I might have, and the communication has always been good. I
5.05 Verified Buyer
They're easy to work with, and they always do a great job. I get a lot of work done by them. 
5.05 Andy Fink
They have competitive prices on their parts, and I got them promptly.
5.05 Jim M.
They get your parts to you quickly, and they're very accurate with their work. 
5.05 Phillip Ingram
They had the parts I needed in stock.
5.05 Steve Kampwerth
Everything worked out well and I have no complaints.
5.05 Russell Hopkins
Everybody is super friendly and honest. There's nothing hidden, and they're always very upfront. 
5.05 Verified Buyer
They are a good vendor to work with. They are always professional.
5.05 Verified Buyer
They have good parts and service.
5.05 Scott Foshee
I've never had any issues with any purchases or rentals. Everything is always good, and the salesmen are great.  Scott Moody is awesome. 
5.05 James Hicks
The people are friendly, helpful, and do a great job.
5.05 Verified Buyer
5.05 Verified Buyer
The machinery is great, and the staff is very helpful. 
5.05 Adam Hinson
It's always a good experience.
5.05 John Polito
Heavy Machines is great to do business with. Brian Webber is the best! He's very direct, straight forward, and just overall, a good guy to work with.
5.05 Ray Seals
They had the parts in stock, and they are a good vendor to do business with.
5.05 Bryan Casey
Everything went excellent. They have a great team in Birmingham.
5.05 Verified Buyer
Everything has been going well. You guys are always on top of it when we need things. The parts department researches exactly what we ask for.
5.05 Dewane Pigg
I do good business with them, and they have the parts available.
5.05 Chester Timber
They always try their hardest to get things done.
5.05 Verified Buyer
5.05 Nick Churon
They have a lot of parts available and good pricing.
5.05 Zach Whitley
The whole process went great. It was easy to work with them and get what we needed. Heavy Machines is one of the best rental companies I've worked with. 
5.05 Verified Buyer
Zack, the salesman, was awesome. He's a very genuine guy, very down to earth.
5.05 Price McWhorther
They're great to work with because they are very knowledgeable and have a lot of parts available. 
5.05 Justin Duckworth
The pricing is good, and the delivery is quick.
5.05 Luke White
They are very helpful and knowledgeable. I'm always satisfied with their services and products. 
5.05 Verified Buyer
The service and pricing are very good.
5.05 Verified Buyer
Their sales guys can answer everything we've had questions about.
5.05 Hairo Bermudez
The pricing and availability are good.
5.05 Adam Laster
They're easy to work with, and everything went smoothly. 
5.05 Verified Buyer
When I call they come out.
5.05 Verified Buyer
One of my best friends is a salesman at Heavy Machines. You'll get no bad reviews from me.
5.05 Brian Dancause
They are the best dealership I have ever dealt with, and Brian Weber is the best of the best. He is always willing to go the extra mile to make sure I get the best possible deal on the right equipment for my needs.
5.05 Verified Buyer
I have always enjoyed doing business with Heavy Machines. They are a great company.
5.05 Verified Buyer
We like their prices. Gerard Ross is a one-of-a-kind sales rep. He is excellent. He checks in with us regularly, he works with us very well.
5.05 Verified Buyer
I like the sales rep that comes around. Eric checks in periodically to make sure I have what I need. He's really good.
5.05 Scott Horne
They're the best company I've ever worked with. All the employees go above and beyond.
5.05 Verified Buyer
They had what I needed.
5.05 Verified Buyer
They get me in fast and fix it fast.
5.05 Derrik Collins
I have dealt with heavy machines for years and have never experienced any problems. They are a reliable company to trust with any needs.
5.05 Jason Cooke
They're a local business that does quality work.
5.05 Verified Buyer
They don't make you feel like they're not on your side. They're really there to be a help.
5.05 Tyler Watson
They have always provided good service, and I like doing business with Heavy Machines.
5.05 Verified Buyer
I'd rent from them again.
5.05 Chad Gordy
Everything is always great when we do business with Heavy Machines.
5.05 Justin Roughton
Everything has always been good. The cutter is working as it should and that's all I can ask for.
5.05 Verified Buyer
They're local and accommodating.
5.05 Verified Buyer
I'm not sure I would have bought it at all if it weren't for Danny Meador, though. He was very helpful and knowledgeable, and he made sure I found the right machine for my needs.
5.05 Verified Buyer
They carry what I need and the crew is great.
5.05 Verified Buyer
From belts to hoses, they always have what I need.
5.05 Kevin Smith
It's easy to get the parts you need and they have a great team.
5.05 Verified Buyer
They offer good machines and they always do right by me.
5.05 Verified Buyer
They have a solid staff and have the parts we need.
5.05 Glenn Laney Jr.
They're nice people and easy to deal with.
5.05 Justin Nichols
We have never had any issues when it comes to getting our parts.
5.05 Verified Buyer
They have the equipment we need when we need it.
5.05 Verified Buyer
They offer very good service.
5.05 Verified Buyer
Everything worked out well and I have no issues with them.
5.05 Verified Buyer
They offer fair pricing and a knowledgeable staff.
5.05 Kelly Crenshaw
All the departments there are great. I've had very good experiences overall. 
5.05 Verified Buyer
They're very dependable.
5.05 Verified Buyer
They're very easy to work with.
5.05 Verified Buyer
They're local, the parts are available, and the service is great.
5.05 Verified Buyer
I like their Caterpillar machines.
5.05 Verified Buyer
Being a Heavy Machines customer has always been a good experience. The people are great, and their Link-Belt selection of parts is great.
5.05 Verified Buyer
I highly recommend Heavy Machines. They are the best in everything they specialize in.
5.05 Peter Carrier
They know what they're doing. They're pretty well stocked and always do a great job.
5.05 Verified Buyer
They're local and always do a good job for us.
5.05 Verified Buyer
They had the parts we needed.
5.05 Fred Hall
They're prompt, accommodating and always do a great job.
5.05 Verified Buyer
They're the closest dealer to us and they always do a great job.
5.05 Hans R
The machinery works great, and their services are good. 
5.05 Doug Fales
Their service is always good and the sales reps are great. I've never had a problem with them.
5.05 Verified Buyer
They're easy to do business with and they always have what we need.
5.05 Verified Buyer
They've always had the parts I've needed.
5.05 Chad Morin
We do a lot of business together and have a very good mutual relationship. They have a great crew.
5.05 Richard Cooper
They did everything they said they would. They get an A+ from me.
5.05 Verified Buyer
They have the largest dozers to rent in the area. Their equipment is up to date and easy to run.
5.05 Verified Buyer
It's really easy to work with them, and they almost always have the parts we need.
5.05 Jake Marotta
The machines are great, and the employees do a really great job with everything. Also Brain Webber is a great salesman.
5.05 Verified Buyer
Heavy is slightly cheaper than others.
5.05 Anita Teston
We've never had a problem with them. They always do a great job for us.
5.05 Verified Buyer
They're helpful and friendly.
5.05 Dennis Cloyd
Aaron is knowledgeable and helps trouble shoot when I need the help. He always answers the phone and gets the job done.
5.05 Verified Buyer
They offer great service.
5.05 Lance Cissell
They went above and beyond and were really good guys. They showed they appreciated my business.
5.05 Jonathan Jeffer
I purchased a drill and the way they brought out the mechanic, dialed everything in for me, and stayed with me to make sure I was comfortable enough, made me love the service way more than the machine itself. I was happy that the workers gave me a number to call to make sure that if I had any questions, I could call them. They made me aware that they're here to help. I would say I'm more loyal to the service from the workers and quality of work after a sale, than the machine itself. I do like the drill a lot too. Kenneth was the person who helped understand the equipment and Warren was the salesman who helped me out too. Those are guys who I am very grateful for.
5.05 Austin Scott
The availability of equipment, and the great service that Dillon Skelton provided.
5.05 Joseph Sanyay
They have always been very good to us. We have never experienced any issues with Heavy Machines. It is nice to receive our order promptly and with accuracy every time.
5.05 Verified Buyer
I'm so glad I did business with Heavy Machines. The guy who helped me was great. Not only was he knowledgeable and helpful, but he also gave me a good price. I always have a great experience when I do business with Heavy Machines.
5.05 Verified Buyer
They're easy to deal with. You tell them what you want and they take care of it.
5.05 Brandon Patrick
The service personnel are top notch and very trustworthy. Rodney McLille and Dillon Skelton are great. They answer every time I call and are always prompt and have my equipment ready when I need it.
5.05 Shannon Venable
We're very happy with Heavy Machines, and I'd like to rate them highly for their service, and especially their great people.
5.05 Verified Buyer
They had everything I needed and were easy to work with. 
5.05 Curtis Terry
Heavy Machines is a great company to do business with. The part we needed arrived at the wrong location. They proceeded to drive over 70 miles and hand-delivered it. I really appreciate the amount of effort they put forth into helping us. More companies need to take note of Heavy Machines business operations.
5.05 Jim Burford
They're a one-stop shop for everything you need. The delivery, the equipment, and the pricing were great. 
5.05 Jimmy Woods
I'm extremely pleased with them.
5.05 Matt Gibson
They always do a great job no matter what we throw at them.
5.05 Craig Sullivan
They have been really easy to deal with, and the customer service is top-notch.
5.05 Verified Buyer
They came quickly to service the machine as soon as I called and they did a great job. I'm just double checking if the check got through but I'm not seeing it cleared on my end for check #92300. Hopefully there weren't any issues with that.
5.05 Verified Buyer
They carry the machines I need.
5.05 Verified Buyer
Their service is always outstanding. We've never had an issue with them.
5.05 Joseph Wyman
Jessie is always a big help. They have a great crew and excellent customer service.
5.05 Richard Haluska
Heavy Machines is super easy to work with. Their rental staff got me the best machine for my needs. They call to check in occasionally, that's hard to find in a company. Overall I highly recommend Heavy Machines.
5.05 Verified Buyer
They've been very easy to work with and they're always accommodating.
5.05 Verified Buyer
They always have what we need.
5.05 Verified Buyer
They jump right on with anything I need immediately. I've been a long time customer and they're fantastic.
5.05 Verified Buyer
They've always been good to me. We haven't had any issues with Heavy Machines.
5.05 Verified Buyer
They're the only people that work with Liebherr in this area. There is no choice.
5.05 Verified Buyer
They're awesome all the way around. No issues. Great guys and a great team. Chris is the man. He needs a raise!
5.05 Jamey Taylor
I explained to the service tech I needed my equipment as soon as possible. He had it fixed the next day.
5.05 Tristan Cummings
If we need parts they have them and if they don't they always get them to us quickly. Great company.
5.05 Verified Buyer
I had a really good experience with the company.
5.05 Kyle M.
Everything has been great with Heavy Machines. We get our parts from them and there aren't any issues.
5.05 Verified Buyer
I only got one machine from you guys but everything worked out as expected.
5.05 Verified Buyer
You guys are absolutely wonderful to work with! You're doing great. I only have one complaint with them.
5.05 Verified Buyer
They're just really good.
5.05 David Rush
I never have any issues working with Heavy Machines. You guys are doing great.
5.05 Verified Buyer
Danny M. took very good care of me. I've known him for years and I even work with his son. He gave me a really good deal and made me happy about it. I really like the size of the machine too.
5.05 Verified Buyer
They're the only place we can get what we need when we need it.
5.05 Darrell Blankenship
Their service is timely and they know what they're doing.
5.05 Chuck Schreiber
The staff is always easy to work with and they have what we need.
5.05 Huie Newton
They're very personable. I talked with Jason, Cole and Adam. They're all on top of it and know what they're doing. Great crew.
5.05 Verified Buyer
You guys always do a great job. Brian, our sales rep, always does a great job. He has a great reputation.
5.05 Phillip Sirmon
They did a great job when it came to the service. I have nothing bad to say about them. They're good to work with.
5.05 Verified Buyer
The salesman went over and beyond to help me. He did a lot of research for me. I'd give him a 15 if I could. He's the best parts man I've run into in my 28 years in the business.
5.05 Billy Reed
They were very professional and they always order exactly what I need without any mistakes.
5.05 Verified Buyer
I get my parts on time when I need them.
5.05 Daniel M
I can get a hold of service or sales any time I need. If I call for parts they get them right to me. They're very on top of things!
5.05 Nathan Graves
I loved the salesman who sold me my new machine. It has worked as expected and has done what they said it would.
5.05 Verified Buyer
Everything seems to have gone smoothly.
5.05 Jason Plog
They're local to my business and they're always friendly and courteous.
5.05 James Traster
Steve and Darren are the best. Anything I need they're on top it...very knowledgeable!
5.05 Carol Lucket
They had the equipment in stock, and I haven't gotten any complaints about them. Everything worked out smoothly.
5.05 Rusty Cook
They have the parts I need with a knowledgeable staff.
5.05 Verified Buyer
They always find what I need.
5.05 Robert Logan
They are competitive with their prices; the sales team did a good job.
5.05 Nick Duncan
They were extremely easy to do business with.
5.05 Jason Perry
I like the service and support. The people there are knowledgeable and they try to support my business in every way they can.
5.05 Verified Buyer
The first machine we rented wasn't good at all. Heavy Machines did everything they could to fix it and it turned out great the second time around. We love working with you guys.
5.05 Verified Buyer
Everything that's related to Heavy Machines has been wonderful for our business. I would highly recommend them.
5.05 Verified Buyer
They're easy to work with every time.
5.05 Kenneth Stubbs
I recommend Heavy Machines all the time. They are great to work with. They have dependable equipment and wonderful customer service.
5.05 Verified Buyer
They are the only place to get my Link-Belt parts. They do a great job at getting me what I need.
5.05 David Eddy
Heavy Machines has some of the best customer service around.
5.05 Verified Buyer
They're good to deal with.
5.05 Verified Buyer
Heavy machines are amazing at what they do. I highly recommend them to anyone needing the services they offer.
5.05 Jose Martinez
Miguel at Heavy Machines takes care of all our needs. He had the machine ready when we arrived. He took the time to turn it on and show us everything. We were able to try it out a little before loading it. He even helped us load the machine. I get calls from him frequently checking on us and the machine. It is rare to find that in a company and I am thankful for Heavy Machines. They do a much better job than United Rentals.
5.05 Verified Buyer
Heavy Machines has good service all around.
5.05 Brian Sfameni
I have always had great service from Heavy Machines. They are on the ball 24/7. I know I can always count on them.
5.05 Johnny Potts
I bought a radiator from you guys and everything went great. You guys sent it out promptly and it's been working great ever since.
5.05 John Turtle
Everything was great! I was very satisfied when I got a new skid steer. I do miss Dan the salesman he was great to work with.
5.05 Verified Buyer
I've got no complaints. They're helpful and quick to find the parts that I need.
5.05 Verified Buyer
They're quick to help us out.
5.05 Verified Buyer
I've known the manager for years and am friends with the team. They do a great job.
5.05 Verified Buyer
Elton always takes good care of us and never tries to sell me something I don't need.
5.05 Rick Labbe
They have the best service we've ever had. You walk in and they know who you are. If there's a problem with something we can call them and they'll walk us through steps to get back up if equipment is down.
5.05 Gavin McLain
They're a personable company with field and forestry experience.
5.05 Chris Littlefield
A relatable sales staff that knows how to relate to operations very well.
5.05 Verified Buyer
The pricing has always been fair.
5.05 Brad D.
I developed a great relationship with the team. They really know what they're doing and they're doing a great job.
5.05 Daniel Stevens
They're easy to deal with and they're knowledgeable.
5.05 Todd Emmons
They're fantastic to work with.
5.05 Verified Buyer
They're easy to work with. Brian, my salesman there, is fantastic.
5.05 Hunter Harris
Owner brought the equipment himself on time as requested, great job.
5.05 Rick Grant
I'm very happy with my machine. The sales team has good communication, which is very important to me.
5.05 Verified Buyer
They do good for us. I've got no complaints.
5.05 David Davis
Heavy Machines has always provided me with wonderful service.
5.05 Heath Stevens
Service manager communicates very well. If parts are on back order they let me know. Always doing a great job for us.
5.05 Paul Pyles
The service is consistent and always good for us.
5.05 April Vasquez
Heavy Machines has always provided us with great customer service. Their response time is very prompt.
5.05 Tyler Moss
They do what they say they're going to do and they're easy to work with.
5.05 Jordan Trotter
Vaden Mills at Heavy Machines is always doing a wonderful job for us. He is responsive and very knowledgeable. I love doing business with them.
5.05 Heath Avery
It's always easy to do business with them.
5.05 Verified Buyer
We have always had good luck with Heavy Machines. They are friendly and knowledgeable.
5.05 Verified Buyer
Transaction went smooth and everything went to plan.
5.05 Adam Hamaker
They've always done a good job for us, no issues.
5.05 Brian Wiggins
I am very pleased with Heavy Machines and their staff. They are knowledgeable and got me the machine I needed quickly. They even call about once a week to check on us. That is rare to find with a large company.
5.05 Verified Buyer
I love those guys. They always take good care of me.
5.05 Verified Buyer
The communication and their ability to improvise when there were issues.
5.05 Landon Sumner
We have never had any issues with Heavy Machines. They do a great job getting our specialized parts for all our machines.
5.05 James Stinson
They're easy to deal with. I make a phone call and the order is done quick and easy.
5.05 Verified Buyer
Their new ownership.
5.05 Brian Davlin
Heavy Machines is responsive and knowledgeable. Their equipment is durable and I would highly recommend them based on the care I have received.
5.05 Ethan Barrow
If someone needs equipment or anything I highly recommend Dylan Skelton. He is the best of the best. I have known him for years and he continues to care for everyone equally. I highly recommend Heavy Machines.
5.05 Verified Buyer
I just bought the machine about 3 weeks ago. I haven't had time to use it yet but so far, I'm very impressed with the features.
5.05 Tim Stewart
They were very convenient for me. Their shop is right next to the property I was working on.
5.05 Verified Buyer
It's been awhile but everything is always great whenever I order from Heavy Machines.
5.05 Todd Smart
They made things real easy for me and they know what they're doing.
5.05 Paul Spieks
They're good people who know what they're doing.
5.05 John Wilson
I deal with Aaron and Steven. They're both great. Aaron is very knowledgeable on these machines. If we run into problems he will walk us through it.
5.05 Phil Taylor
They always do a great job for us. We've been happy with them for a long time.
5.05 Francis Zeir
They open early and they always answer their phone when I call them.
5.05 Verified Buyer
Everything went fine with the rental. I would highly recommend Heavy Machines.
5.05 Joel Reed
They have a knowledgeable staff and hire local people who always do a great job for us.
5.05 Joan Warren
They're very easy to talk to. They're understanding and helpful every time.
5.05 Tracy Howard
Every time we ever need anything Heavy Machines is always there to help us out.
5.05 Eric Picard
Everything went well, it was all good. I've actually told other people about Heavy Machines, I highly recommend them.
5.05 Jimmy Oullette
I'd recommend Heavy Machines because of the ease of ordering, and the friendly staff. Jeff made things super easy for me, he's been super helpful and kind. Heavy Machines is actually an hour away from me and I'm still more than willing to drive that far to use them rather than use someone more local because I so enjoy my experiences with them.
5.05 Verified Buyer
Heavy Machines is the only place that carries a certain part we need. They handle everything with accuracy and kindness. All of their products are top of the line.
5.05 Verified Buyer
The service was excellent. I am very thankful and grateful for the exemplary young man who helped me. He has great customer service and knows what he's doing. His knowledge is very impressive for his age.
5.05 Billy Griffin
I am very happy with Heavy Machines. They do well in every aspect of a company. I highly recommend them if you're looking for a dependable equipment dealer.
5.05 Verified Buyer
Heavy Machines is easy to work with. Their staff is very knowledgeable and friendly. Anytime we visit Heavy Machines, it is a breeze.
5.05 Jim Head
Heavy Machines has been great to us over the years. They are easy to deal with and handle everything with professionalism.
5.05 Verified Buyer
I've never had an issue or a complaint with them They've always been outstanding.
5.05 Verified Buyer
Everything we have Heavy Machines take care of is always accurate and on time. They are easy to do business with.
5.05 Verified Buyer
Everything is always a smooth transaction when we rent from Heavy Machines.
5.05 Verified Buyer
It was just easy. A smooth transaction.
5.05 Verified Buyer
They always do a wonderful job. I have been working with Heavy Machines for years and we have never had any problems.
5.05 Justin Everett
They did everything well.
5.05 Verified Buyer
Heavy Machines is a very reliable company.
5.05 Joe Sliwa
I was recommended by a friend and I would happily refer someone else. Heavy Machines has always done amazing work for us and with us.
5.05 Verified Buyer
Heavy Machines is very prompt and accurate. They are a pleasure to do business with.
5.05 Verified Buyer
5.05 Verified Buyer
They're responsive.
5.05 Verified Buyer
They have what we need when we need it.
5.05 Verified Buyer
The availability of parts and being able to get the parts quickly.
5.05 Nick Bacon
They treat you like family.
5.05 David Daniel
They do what they say they're going to do. The service has been incredible.
5.05 Dalton Honeycutt
They have great staff that are always willing to point me in the right direction.
5.05 Cliff Davidson
They did a great job servicing my machine. The technician was very knowledgeable.
5.05 Josh Johnson
Heavy Machines always does a good job.
5.05 Verified Buyer
I'm still waiting on the parts but I really like their service and availability. We only have 1 link belt machine and whenever we need something, we always go to you guys.
5.05 Verified Buyer
The freight charge shouldn't be so much just to order the stock orders. Other than that, everything is good.
5.05 Verified Buyer
Everything was fine when it came to my experience with them. They do a good job.
5.05 Verified Buyer
The parts department does a good job but the LVX finance part of things needs some work. I don't think Heavy Machines has any way to fix that though. They might be their own company.
5.05 Cody Lewis
They're good. I have no complaints at all.
5.05 Verified Buyer
The machinery operated well, and their employees were easy to work with.
5.05 Verified Buyer
They're great to deal with.
5.05 Jamie Ledger
The customer service was great. Overall, I'm very happy with Heavy Machines.
5.05 Sam Sharp
They were very responsive, they went out of their way to help me out.
5.05 Verified Buyer
They are easy to work with.
5.05 Tyler Barber
Heavy Machines has good people working for them. They overnighted a part for me, which was unexpected but delightful. They are worth the four-hour commute.
5.05 Herb Schaffer
The machine is just as fine as can be. When the hose was put in everything looked nice and clean. I'd recommend them highly. Everything worked well, working out the price was smooth, they took care of everything they said they would.
5.05 Verified Buyer
I love working with them. Heavy Machines is a great company.
5.05 Elliot Bullis
The machine I have from Heavy Machines is one of our best machines.
5.05 Verified Buyer
It's all been pretty good.
5.05 Verified Buyer
They had what I needed.
5.05 Morgan Miller
Heavy Machines has always been reliable about getting us what we need when we need it.
5.05 Phillip Kyser
They're really good guys up there, they're very helpful.
5.05 Carl Adams
I think Heavy Machines does a great job. They have great products and service.
5.05 Taylor Shannon
Heavy Machines are always easy to work with. When they don't have a part in stock, you still get it quickly.
5.05 Verified Buyer
They did what we asked them to do.
5.05 Paul Glover
They have great availability and a knowledgeable staff.
5.05 Chris Crisafulli
The ease of doing business with Heavy Machines is top-notch.
5.05 Thomas Cummings
Heavy Machines always has everything I need in stock and they are a breeze to work with.
5.05 Verified Buyer
Just because of everything we just went through,I had an overall good experience.
5.05 Ross Boatright
I'm very pleased with Heavy Machines. My salesman, Vic, is a great guy. He's super knowledgeable, and he'll call me whenever I need, whether it's within business hours or not.
5.05 Verified Buyer
Heavy Machines is just the best around. They help me out with everything and the sales representatives there are amazing.
5.05 Jeff Maguire
The customer service at Heavy Machines stands above the rest. They have always been reliable for us.
5.05 Matt Hensley
They did what they were supposed to do, everything went good. The tech was in and out in about 45 minutes, he did good. And it wasn't the most easy task we had for him and he did the research and did what he was supposed to do.
5.05 Verified Buyer
I always recommend them, constantly. I can't think of anything wrong.
5.05 Verified Buyer
I already recommend Heavy Machines all the time. They do great work.
5.05 Joey Walton
I'd recommend based off the communication they have with their customers.
5.05 Shea Lattus
I have no complaints at all. The pricing on it was nice. The ease of doing business with them was really straight forward. It was just an all around good experience.
5.05 Verified Buyer
They're easy to work with and have competent technicians.
5.05 Ron Pinkham
I have only done business with Heavy Machines a couple of times. Every time was a seamless transaction with knowledgeable employees.
5.05 John Polito
They're a good company to do business with. The rapport that I have with my point of contact, Brian Webber, that's what makes this all click. We buy a lot equipment from this company. They're very easy to do business with. There are no complicated stories and they're straightforward.
5.05 Verified Buyer
The parts guy sent me a schematic to my cell phone, he was very helpful. The customer service was great.
5.05 Taylor H.
I've always recommended Heavy Machines to people I know. They're great.
5.05 Jeremy Graf
They have good people and good service.
5.05 Dean Fuller
I recommend them almost every day. They are better than other places. We don't have to go up to Bangor to get ripped off. Whether you are buying a $5 part or a $5,000 part they treat everyone the same. They care and that makes a big difference.
5.05 Becky Turner
Heavy Machines is very easy to work with.
5.05 Walt Tittle
The quality of the people that are there and the quality of the service.
5.05 Kevin Hill
They're just very easy to work with overall. Our salesman, Jared, is a very good guy. He's very informative and straightforward. He's up-front about things and very knowledgeable.
5.05 Verified Buyer
I have dealt with many companies and Heavy Machines are one of the best ones.
5.05 Verified Buyer
Heavy Machines helped my guys out when they were in a bind.
5.05 Ingrid Stewart
Heavy Machines' customer service impressed me the most.
5.05 Jeff Hale
They always do what they say they will. Hunter is who I deal with a lot. He's right on it and gets right back to me. Whenever we need something done, he takes care of it.
5.05 TJ Lankford
Heavy Machines always does a great job.
5.05 Reyna Coleman
We're repeat customers, we're pretty happy with them overall.
5.05 Verified Buyer
We love doing business with Heavy Machines. They are great people.
5.05 Lori Cole
I'd recommend because of the customer service. Also, this transaction was for parts but we did have some service work done recently and the tech was great.
5.05 Verified Buyer
You guys are awesome. Everything has been great!
5.05 Verified Buyer
The brakes impress me a lot at Heavy Machines.
5.05 Verified Buyer
It's one of the better businesses in Memphis.
5.05 Jason Tomlinson
We liked the rental. Heavy Machines' customer service is great.
5.05 Verified Buyer
I've been meaning to get in touch with Scott Moody specifically to get some clarity on the invoice. They added $4,000 on the invoice and I'm not too sure why. Can you have Scott get in touch with me? I can give him a call as well.
5.05 Deanna Rabb
I haven't had any issue with them when it comes to the transactions, the invoices or the parts.
5.05 Chris L
Heavy Machines always have the parts we need when we need them.
5.05 Ryan Conner
They get everything you need really quickly and they've got a good location.
5.05 Sterling Fuller
They're good people to deal with. I've worked with them a lot over the years.They're always timely and competent.
5.05 James Hicks
The sales people at Heavy Machines are very knowledgeable.
5.05 Jeff Foss
Heavy machines have great service and great people.
5.05 Felix Hershberger
We have always had phenomenal experiences at Heavy Machines.
5.05 Randy Martin
They got the job done and did what they said they would.The tech was knowledgeable, easy-going and helpful. The scheduling was quick and accurate.
5.05 Dominic Hillman
They often have parts in stock when others don't. It was a real quick and real easy experience. Had it the next day and it kept the customer real happy.
5.05 Verified Buyer
Heavy Machines did a great job. I'm just wondering if I can get in contact with someone regarding my sales rep. I haven't been able to get in touch with them and I wonder if they still work with you guys.
5.05 Tom Edgar
They're good people to deal with down there, I like going to them.
5.05 Chad Thomas
Good customer service
5.05 Verified Buyer
Heavy Machines has great service and great people.
5.05 Bart Henderson
The parts were in stock and they have a knowledgeable staff.
5.05 Charles Thomas
They do a good job when we use them.
5.05 Verified Buyer
They do great service work.
5.05 Beverly Roy
The service has improved a lot recently. In the past,I would have a hard time getting responses when I'd reach out but things have been improving.
5.05 Steven Philpot
They have been very easy to work with. We're extremely satisfied with them all across the board.
5.05 Jared Knowles
They have amazing customer service.
5.05 Phillip Grant
They have what I need when I need it.
5.05 Verified Buyer
Everything is always great.
5.05 Dewane Pigg
I'd recommend because of the ease of doing business with them.
5.05 Verified Buyer
They were great. I've got to go, a customer just showed up.
5.05 Robert Zundel
They provided prompt service, had the parts in stock, and were pleasant to work with.
5.05 Perry Lucas
Because of experiencing good service.
5.05 Cory H
They have good parts and we always get them quickly.
5.05 Joe Richert
They're knowledgeable people and get me my orders as fast as they can.
5.05 Larry Peavy
The people are very nice. I love working with you guys. I always recommend you every chance I get. I'll be renting from you all again.
5.05 Brad Mulligan
I had a great experience. They are easy to work with and know what they're doing.
5.05 Jim Rosh
They are a good company to work with.
5.05 Randy Lamons
They've lways been fair to me
5.05 Justin Norris
Due to the price and the durability of everything. Link belts been around a long time, good equipment.
5.05 Brad Porter
The parts sales team are good people to work with. They are knowledgeable and friendly.
5.05 Verified Buyer
They have a great parts department. It's always an easy experience. They do always have to order my parts, I understand though because it isn't a common machine to have.
5.05 Veronique Grigion
The process of aquiring the machine was smooth and easy. The representatives were very knowledgeable and friendly. It was an over wonderful experience.
5.05 Jake Kilbreth
They are just easy to work with, plain and simple.
5.05 Tati Shaw
Heavy Machines are easy to do business with and knowledgeable in their field.
5.05 Kevin Rowland
Honestly, I will be stopping by there this week. I just love the convenience of all of their services. They do a really great job. When they were new in town, I saw them on the side of the road, stopped in and have been doing business with them often since then. I highly recommend them.
5.05 Porfirio Alfaro
Their service is always wonderful.
5.05 Allen Jeffries
Heavy Machines are easy to do business with and their personnel are knowledgeable.
5.05 Christopher Eichelberger
Heavy Machines provides excellent prices and customer service.
5.05 Dee White
They're fast, quick and easy to deal with. They're good guys.
5.05 Andy Baskin
They have good parts availability and good pricing.
5.05 Vince Little
I've been working with Heavy Machines for 18+ years. The parts we order are old and for obsolete equipment. Its hard to come by and they've been a good outlet for it. They are specialized parts and not always in stock, but it comes within a day usually when they have to order it. They're good people to work with and have been good to me for all theses years, they're good at what they're doing.
5.05 Glenn Laney Jr
Heavy Machines is a great company to do business with. They make everything easy and do a great job.
5.05 Andrew Smith
I have always been impressed with their service staff and their availability to respond quickly.
5.05 Cory Mitchell
I actually already recommend them. We have a great working relationship. Their guys are great with follow up. On top of it they are very easy to deal with and their product stands above the rest.
5.05 Verified Buyer
They do very good business and their response time is amazing.
5.05 Verified Buyer
Vaden Mills is our main guy at Heavy Machines. He makes sure everything is taken care of on time. Baden is very knowledgeable and a pleasure to work with.
5.05 Monika Haynes
I'd recommend them based off the experiences I've had with their customer service team.
5.05 Anita Teston
We've had the same rep with HMI for several years and he is wonderful to work with. They do a really good job.
5.05 Verified Buyer
Everything went great and we had no problems.
5.05 Mark S.
They took care of us okay,the speed of service and availablity of parts was good. They're easy to talk to as well.
5.05 Joe Abernathy
I'd recommend them because of their excellent customer service.
5.05 Verified Buyer
They have good parts availability and we rely heavily on them.
5.05 Verified Buyer
Everything went great working with Heavy Machines.
5.05 Eric B
They got the job done, this was my first time using them so I don't have tons of feedback, but I will be using them from now on.
5.05 Verified Buyer
Just everybody is friendly. They're fair.
5.05 Daniel Raines
They're good at what they do and get me my parts quickly.
5.05 Verified Buyer
They do a fantastic job. I was stuck in a sticky situation and they helped me out of it. I will always buy everything I need and want from Heavy Machines.
5.05 Verified Buyer
They provide good a good service.
5.05 Byron Lombard
I was surprised at how easy it was to order my parts and by how quickly I received them. They did a great job and I'm very happy with my experience.
5.05 Verified Buyer
They have good parts availability and are easy to work with.
5.05 Doug Fales
The sales, service and parts personnel teams are amazing. They are very accommodating to all of our needs. The equipment and parts they sell are durable.
5.05 Terry MCMILLIAN
They are knowledgeable about the equipment they carry.
5.05 Jerry Bailey
This is the best company I've worked with over the past 15 years. I'm very impressed.
5.05 Verified Buyer
Tommy and the other personnel in service were great to work with. I've been working with Heavy Machines for a little over a year now. I think the service is amazing but the prices are tough.
5.05 Verified Buyer
They make parts purchasing easy.
5.05 Micah Diller
Heavy Machines is knowledgeable within their field and provides good customer service.
5.05 Troy Brown
They do a great job of providing us with the parts we need for our machines.
5.05 Joseph Newcomb
They had the machine we needed already ready to go.I was able to pick up my rental right away.
5.05 Verified Buyer
They have competetive prices and things are often in stock when needed.
5.05 David Evans
Well, they're on time and the machinery is new. They're very respectful of the contractor's time. They're good to work with.
5.05 Verified Buyer
They have good parts availability and are easy to work with.
5.05 Verified Buyer
They have good parts availability.
5.05 Jake Swan
They're easy to work with. I enjoy doing business with them.
5.05 Verified Buyer
It's a little pricey but the quality is great. The new receptionist is great.
5.05 Verified Buyer
They did a real good job. I'm very pleased with the service work.
5.05 Joe Spinelli
They did a really good job. They were very thorough and got the work done at a reasonable cost.
5.05 James Montgomery
The salesman, Scott, did a great job!
5.05 Verified Buyer
The ease of communication and the availability of their machines is wonderful.
5.05 Raymond Anthony
Our repair there went great and they have great service.
5.05 Verified Buyer
The responsiveness of the sales person was great and impressed me.
5.05 Bj Hamm
The salesman, Dillon Skelton is amazing. I wish everyone were more like him. He always makes sure we are well taken care of.
5.05 Trey Morgan
They've always got what I need.
5.05 Roxy Neary
The employees impress me a lot at Heavy Machines.
5.05 Dan Dotson
I would recommended them. They have good service with our Link-belt machines. Kevin Lancaster is amazing. He does great work for us. The parts guy that handled this invoice is fair and amazing as well. I can't remember his name. They both always take great care of us.
5.05 Rob Elliot
Heavy Machines returns calls promptly and provides wonderful customer service.
5.05 David Rush
I like they have the parts in stock. if they do not have them they can get them in a quick manner.
5.05 Verified Buyer
The equipment we get from Heavy Machines has always been excellent. They have a great customer service team and they made sure this sale went seamless. Their pricing is actually great compared to other dealers.
5.05 Christine Smith
We liked the service.
5.05 Zech Heath
They did a good gettings us what we needed.
5.05 Dave LaRochelle
Heavy Machines provides great customer service,
5.05 Justin Stacy
Everything is straightforward.
5.05 Heath Nelson
Their availability on equipment impresses me the most.
5.05 Teyton Cloar
Everything went great and they are easy to do business with. I would highly recommend them.
5.05 Verified Buyer
They are very dependable. Their pricing is affordable and have an amazing sales team.
5.05 Scott Hawkins
I am always recommending them, they do amazing work.
5.05 Jason Finley
Heavy Machines provides reliable services, and their personnel are incredibly helpful.
5.05 Verified Buyer
Heavy Machines has great parts availability.
5.05 Verified Buyer
They have quality products.
5.05 Preston Prince
The people at Heavy Machines do a good job and they're easy to deal with. I'm satisfied with the rental.
5.05 Bob Monsfeld
They have been good to us for 8 years. Larry gives good advice to us.
5.05 Donnie Pritchett
Every time I call them, they get back to me. They're the only one I use for my equipment, I wouldn't use anyone else.
5.05 Tracy Morrison
They are great people to work with.
5.05 Mike Boyd
They have quailty equipment and are easy to work with.
5.05 Ben Bruns
They're top notch.
5.05 Verified Buyer
They offer a large product line. We have never had any issues getting parts. Their customer service is knowledgeable and friendly.
5.05 Taylor Thurston
They are the only dealer who has Link-Belt equipment and they have outstanding customer service.
5.05 Connie Carman
It is very easy to order what we need & it overall an easy experience.
5.05 Verified Buyer
The overall experience was great. We didn't have any issues and the staff was very helpful.
5.05 John Ware
They are very easy to work with and down to earth people.
5.05 Pete Molnaird
Robin is amazing and Patrick the mechanic can fix anything you put in front of him. I can't remember their last names but they both deserve the highest raises and praises.
5.05 Verified Buyer
I enjoy the services they provide.
5.05 Derick Glass
They are easy to get service and parts.
5.05 Keith Walker
They are a good company here in Memphis and I wish I could buy more from them. Heavy Machines is at the very top of my list.
5.05 Micheal Miller
Dylan Shelton is amazing at what he does. He is always in contact with me when I need him. I have a small business but he treats me like a million bucks. I appreciate kindness in the industry. Heavy Machines have special equipment other dealers do not carry, which is why I would always recommend them.
5.05 L Duffy
At the end of the day, me and my guys could not figure the machine out and many technicians from Linkbelt could not also. Heavy Machines figured it out and did not charge for all the time spent on the problem and took back the parts we did not need. They were very fair on the bill.
5.05 Verified Buyer
Melvin Blaisdell is amazing! He is always there when we need him. He arrives quickly and is very talented. He fixes everything correctly and with a smile. Heavy Machines is absolutely fantastic.
5.05 Glenn Pardue
That is a catch-22. I don't want anyone to know about the good service and equipment.
5.05 Westley Wilbert
I think they are a great company.
5.05 Verified Buyer
They are the only dealer in this area for the equipment parts. The sales rep was fast-responding and east to work with.
5.05 Pablo Falero
I like the ease of ordering and the competence of the parts guys.
5.05 Tim Nichols
They have people that know what they are doing. I like they can look up the parts and get you what you need.
5.05 Jason Perry
They had what we needed in stock and that keeps us from having too much down time.
5.05 Verified Buyer
The guy I dealt with was very helpful and great to work with.
5.05 Scott Webb
They took the time to order the part we needed from the dealer and that made things 1000 times better. I ended up also needing some specific sized bolts and they had them in stock when others did not.
5.05 Hassell Rather
5.05 Lonnie Smith
They have a quick turnaround time on service work.
5.05 Verified Buyer
They have quality equipment and always treat us well.
5.05 Danny Roberts
They have parts in stock, and they are always professional and helpful.
5.05 Brian Brock
Haven't had any issues, they have the equipment already in stock, and it's always a good experience when I do business with them with them.
5.05 Vicki Howell
They are exceptional to do business with.
5.05 Jody Sessum
They always do a great job and I actually recommended a buddy to them yesterday.
5.05 Dean Fuller
If it wasn't for heavy machines we wouldn't be in business".
5.05 Kevin Hill
Our salesman does a great job, he always takes care of us".
5.05 Verified Buyer
You guys are good to work with".
5.05 Logan Johnston
5.05 Melissa Hodges
We never have any issues with them. The personnel are welcoming and knowledgeable.
5.05 Jeff Maguire
I do a lot of work in the area, if anyone needed anything I would recommend Heavy Machines.
5.05 Verified Buyer
We always get what we need in a timely manner. They are always helpful.
5.05 Verified Buyer
They are professional and friendly. I would recommend them to others.
5.05 Verified Buyer
They were easy to deal with, knew what I needed, the counter person was excellent.
5.05 Verified Buyer
Heavy Machines has the knowledge I was looking for and always get parts to us quickly.
5.05 NIck Clark
5.05 Justin Loveitt
5.05 Elijah Smith
5.05 Ryan Keith
We had been looking for a certain excavator and no other dealers had anything close to comparable. The price was great as well as the staff. The timeliness of receiving the product was very quick. The entire staff at this location were very helpful and kind, it's hard to find that now-a-days. I will be using them again 10 out of 10!
5.05 Garry Chambers
The staff was very friendly, they helped me find exactly what I was looking for very quickly. Everything about the experience was amazing.
5.05 Ken Johnson
We use you guys all the time, we never have any problems".
5.05 Kelly Lahmann
Everyone at Heavy Machines is very quick to help us. We call them anytime and they walk us through a small issue. The technicians are amazing.
5.05 Felix Hershberger
Because I had a good experience.
5.05 Erik White
It was a good experience, the rental staff took good care of me, and they had the equipment in stock and ready for me to pick up.
5.05 Verified Buyer
They had the parts that I needed, and I would recommend them to others.
5.05 Daniel Turcotte
You guys do a good job so I am happy".
5.05 Reed Tunstill
They had some complications, but Vatin Mills did as good as he could do for me. I would go back and work with him again.
5.05 Cathy Cross
We have been very satisfied with doing busy with Heavy Machines".
5.05 Don Cochran
The personnel, the parts guys are really helpful.
5.05 John Childs
Everything went great".
5.05 Ryan Conner
I only order from you guys".
5.05 Verified Buyer
We haven't had any problems with you guys".
5.05 Verified Buyer
Have no complaints, and it's always a good experience doing business with them.
5.05 Kibbie Elliott
I would recommend you guys, they were very helpful
5.05 Stephanie S.
Heavy Machines is an easy company to work with. It's easy to call them and they seem to be very knowledgeable with what they do.
5.05 Verified Buyer
I like Darren, the parts guy. He's top notch. He's doing an excellent job.
5.05 Verified Buyer
It's easy to order from them and they are always professional.
5.05 Verified Buyer
It was easy to pick up the machine.
5.05 Ricky Godoy
They're easy to communicate with.
5.05 Seth Harris
Heavy Machines has a wonderful parts department that provides great service.
5.05 Tim Johnson
5.05 Jim Pittman
They always have what I need when I need it. If they don't have it, they can get it from another source.
5.05 Reyna Coleman
They are helpful to our needs, the communication is always good, and I have recommended them to others.
5.05 Jeff Foss
5.05 Ashcon Arab
Jared helped me out a lot He doesn't just try and sell to you he goes beyond. I like his dependability.
5.05 Kent Able
They are easy to do business with. I am also very impressed with the way things were handled.
5.05 Elton Farmer
Heavy Machines provides great service, and Brandon in the parts department went above and beyond to help me get what I needed.
5.05 Andy Landel
I would highly recommend Heavy Machines".
5.05 Doug Campbell
Heavy Machines is great to work with. They go above and beyond. I can't say that a lot with the places I've worked with before. They are one of the very few best.
5.05 Colby Couch
They came in one time and fixed it within that time. No follow up was needed. It was a one and done.
5.05 Chris B.
Everything went well while working with Heavy Machines. I would heavily recommend them to people I know.
5.05 Bryan Richardson
They are easy to communicate with.
5.05 Verified Buyer
They provide specialty parts.
5.05 Verified Buyer
Everything is great except the payment options for LBX financing. They need to streamline and modernize the available options.
5.05 William Shufelt
I already do recommend people over to you guys".
5.05 Verified Buyer
They have what you need and we have had no issues with them.
5.05 Tori Backlund
They're very good as far as what we need.
5.05 Colie Spencer
The crew at the store I deal with is very good. I would do more business with them if they had a closer location.
5.05 John Ware
Very Likely".
5.05 Jeremy Malone
Highest scores all the way across that's the reason I keep buying from you all".
5.05 Verified Buyer
Just their personalities and they always come out when I need help.
5.05 Tj Lankford
They got my machines up and running in a timely manner.
5.05 Duke Luffey
My friends aren't in this business but if they were I would send them to you all".
5.05 Bobby Strickland
I do all the time
5.05 Verified Buyer
Their service is really good. I call Darryl and he comes right out for us. Darryl is good, I have a direct line to him.
5.05 Justin Sapp
The customer service team is wonderful.
5.05 Joel Reed
Rental worked great, we do a lot of work with you guys".
5.05 John Collins
Very easy to work with".
5.05 Verified Buyer
They are very easy to get parts with and very helpful.
5.05 Glenn Laney
I haven't had any problems with them".
5.05 Ryan Stuckey
I am very likely to recommend Heavy Machines".
5.05 Brad Mulligan
They're very reasonable on their prices and they were quick to take care of me.
5.05 Gary Cartmill
They always treat me well.
5.05 Christine Rogers
The response times are great and Heavy Machines provided what I needed.
5.05 Verified Buyer
Jared, the sales guy, is phenomenal. He's a great guy! He was always checking on me and making sure everything went well.
5.05 Charles Dorch
All of the mechanics we've dealt with have been very knowledgeable".
5.05 Matt Rodriguez
They have been good so far".
5.05 Tracy Taylor
They are great people to work with.
5.05 Duane Boyd
We needed a hammer fixed and they took us right in, and got us going again.
5.05 Scott Foshee
I recommend them all the time because Scott and the lady in the office are both super great. They had the equipment ready for me in less than 4 hours when making the call.
5.05 Tommy Giles
They are great to work with. The salesman, Scott M., made it very easy to work with them.
5.05 Keith Pitts
They are knowledgeable, communicative, and their prices are competitive.
5.05 Monika Haynes
Haven't had any issues with, and they get the parts delivered to us quickly.
5.05 Verified Buyer
The people I worked with on the phone call and with the service were very professional.
5.05 Verified Buyer
They're very easy to work with. The service work is always spot on and there are no wait times.
5.05 Dennis Jones
They are very helpful, and there is no nonsense. They order your parts and they get them in on time.
5.05 Blake Dorsett
We've been doing business with them for a long time and we've never had any issues with them.
5.05 Anita Teston
They're reliable and dependable. They do a good job.
5.05 Verified Buyer
Very likely. In fact, I recommended someone to them about an hour ago.
5.05 Verified Buyer
They're friendly and they've always been prompt. Trey, Earl and Joe do a super job.
5.05 Craig Sullivan
I have no complaints about them, they are always professional and friendly.
5.05 Verified Buyer
They have what I needed, and it got to me quickly.
5.05 Matt Speich
We've had a good experience working with them. Everything is about them is good and professional.
5.05 Matt Wheland
They always take great care of us.
5.05 Dominic Hillman
They are very knowledgeable and very helpful.
5.05 Jeffrey Shoffner
They work with you, they are friendly, and they get back with you as soon as possible.
5.05 Francisco Correa
They're always helpful and very nice. They make it easy to order our parts and they get them to us fast.
5.05 Barbara Quillen
5.05 Verified Buyer
I've had great experiences with them and would be happy to recommend them to others.
5.05 Walt Tittle
We've built a great relationship with Danny over the years. We've worked with Danny for many years, he is helpful and knowledgeable.
5.05 Verified Buyer
They are easy to deal with and are the only link belt dealer around.
5.05 Paul Catellani
They make it easy to schedule our service work and always get us back up and running quickly.
5.05 William Perkins
We've done a lot of business with Heavy Machines and they are great.
5.05 Verified Buyer
It's the customer service, the care, and the products come in pretty quick.
5.05 Steve Gross
Very prompt with their service.
5.05 Verified Buyer
They are competent and timely with orders and are very professional.
5.05 Taylor Linn
Even though I did not purchase my machine from Heavy Machines, they completed my work in a timely fashion and fixed the problem.
5.05 Sean Battles
The parts guy I talk to is real easy to deal with, he knows his stuff.
5.05 Brandon Acosta
They get us the parts we needed, they were correct on the first shipment, and they shipped them strait to us.
5.05 Jennifer Cayton
Larry the tech out of Skowhegan. There isn't much he doesnt know, and tells you the truth even if its bad news. Strait forward, no frills and has a great attitude.
5.05 Tracie Austin
They easy to deal with, knowledgeable, and have everything we need and if they don't have it, they get it in a timely manner.
5.05 Tammy Jordan
Great staff, hard working. If there is any problems they will work with you to get it right.
5.05 Brandon Moore
Great people to work with.
5.05 Chase Samagal
The technicians did a good job, they were very efficient, and they did the job quickly.
5.05 Verified Buyer
Just being honest, that's all. Doing what they say." "Elton is the best. He does cylinder work, he's the only reason I go to Heavy Machines.
5.05 Verified Buyer
They have quality rentals and are easy to do business with.
5.05 Verified Buyer
They always do good work.
5.05 Mark Garrell
The competency of the employees, the ability to answer calls, and help find answers.
5.05 Dale Wooten
Have no issues with them, they usually have the parts in stock, and we get them quickly.
5.05 Verified Buyer
They have good customer service. The people in parts are very knowledgeable.
5.05 Verified Buyer
Heavy Machines always does a great job getting me the parts I need.
5.05 Verified Buyer
They're always available when we need them, they're easy to deal with.
5.05 Dennis Williams
Everything always goes well while working with Heavy Machines. They're great.
5.05 Verified Buyer
Heavy Machines has quality equipment and we enjoy doing business with them.
5.05 Craig Brock
Everything worked out well. I would tell people I know to go there for their parts.
5.05 Bj Aultman
All of the guys there are wonderful to work with. The customer service is excellent and my experience with the purchase went great.
5.05 Jimmy Hall
They've been good to me over the years.
5.05 Jake Kilbreth
They're easy to deal with, they're good people there.
5.05 Verified Buyer
They were very interested in renting equipment - other places were not very interested in renting. They also called back quickly.
5.05 David Pickard
They are upfront, timely, and knowledgeable.
5.05 Hugo Ferretiz
They were really knowledgeable about the part I needed. It was great.
5.05 Verified Buyer
They did a great job. I'm very happy with my experience.
5.05 Jeremiah Gattis
They just got it done, had fast service.
5.05 Verified Buyer
We always have a good experience.
5.05 Aiden Dorvee
Brian, Jeff, and the mechanic were wonderful people to work with. Their customer service is the reason why I went with Heavy Machines. They were fantastic and I would purchase from them again.
5.05 Brian Dean
I like that I can call people in charge and they can make things happen for me. They're just my 'go to' equipment company.
5.05 Keith Hall
I've never had any issues. They always keep their word.
5.05 Matthew Stokes
I like the machines they have and the sales and service.
5.05 Brian Dancause
Everything was great. I would highly recommend Heavy Machines.
5.05 Todd Emmons
Brian W. was my salesman and he's extremely great to work with. I have always recommended Heavy Machines to friends and will continue to.
5.05 Verified Buyer
They have good communication and follow up.
5.05 Jim Brown
They provide good service.
5.05 James Traster
Heavy Machines does a great job getting me the parts I need. Steve, in the parts department, is amazing! He makes it really easy to do business with Heavy Machines because he's always willing to help.
5.05 Preston Price
They usually have the parts already in stock, and I have recommended them to others.
5.05 Benn Stahl
The sales team was very helpful and provided an excellent buying experience.
5.05 Blake Lawrence
They got me a machine when I needed it. The salesman communicates like a friend.
5.05 Darryl Brown
They are a good vendor to work with, they usually have the parts in stock, and they are always professional.
5.05 Scott Horne
They do a great job, they are professional 100% of the time.
5.05 Roxy Neary
They did a great job, and they took good care of us. They got the parts to us quickly and will use them again. The communication was always good.
5.05 Verified Buyer
They're nice people at Heavy Machines.
5.05 Christopher Morrison
They had the equipment delivered to us quickly and it has worked just great. I like it.
5.05 Verified Buyer
They get me whatever I need.
5.05 Verified Buyer
It is very easy to work with them, from ordering to invoices.
5.05 Verified Buyer
Adam Pullen is the reason for the top rating. He does a good job.
5.05 Dylan Langone
Everything is quick and efficient, and the prices are great.
5.05 Doug Roberts
5.05 Scott Hawkins
They're local, the parts availability is good, the quality of the products is good, and the personnel are knowledgeable.
5.05 Thomas Wilson
Overall, we always have good experiences with them.
5.05 Verified Buyer
They had the equipment I needed already in stock and had it delivered to me quickly. A good vendor to work with.
5.05 Verified Buyer
They had the equipment in stock and it's always a good experience when we work with them.
5.05 Randy Lamons
Everything has worked out very well with Heavy Machines. The salesman, Danny M. has been such a great help to me.
5.05 Verified Buyer
They do quality service work. We've never had any issues.
5.05 Verified Buyer
They make sure that we have what we need, and it's always a pleasure when I work with them.
5.05 David King
Their service is excellent.
5.05 Verified Buyer
I use them all the time.
5.05 Verified Buyer
Just communication. We've worked together for years.
5.05 Kenneth Stubbs
They get us our parts quickly and have great parts availability.
5.05 Tom Price
They are good people! They are always efficient and I'm glad someone is there to answer the phone too.
5.05 Guy Hommel
They do a good job! The salesman stays on top of everything for me.
5.05 Jace Gallagher
Whenever we order the transactions are easy and smooth.
5.05 Jeff Alexander
I recommend them all the time. They have some stuff other people don't have.
5.05 CHRISTOPHER EICHELBERGER
I've got a good working relationship with them. They respond quickly and I've got no complaints.
5.05 Glenn Pardue
I'm very satisfied with Heavy Machines.
5.05 Verified Buyer
I don't recall ever having an issue with Heavy Machines.
5.05 Ashley Lund
I feel everything has gone smoothly with them.
5.05 Verified Buyer
They get us what we need.
5.05 Verified Buyer
My family and I have worked with them for many years. We've always been pleased with the experience with them.
5.05 Mel Utterback
Heavy Machines was the first place I called and I was glad to know they had the parts I needed.
5.05 Taylor Thurston
The parts department is friendly and very helpful.
5.05 Price McWhorther
They're real good. They get us the parts we need.
5.05 Verified Buyer
We get what we need without any issues.
5.05 Tyler Moss
They're always there for us when we need help.
5.05 Verified Buyer
They are quick to respond and personnel is knowledgeable.
5.05 Verified Buyer
They have the parts that I need.
5.05 Verified Buyer
They have the parts we need and we get them quickly.
5.05 Cody Darvey
No comment.
5.05 Verified Buyer
They usually have the parts already in stock, and they are a good vendor to work with.
5.05 Anthony Barnes
overall services have been great. we love this company.
5.05 Verified Buyer
They always help when it's needed.
5.05 Verified Buyer
Heavy Machines is easy to deal with and have everything you need when you need it. It's a great company overall.
5.05 Jeff Morgan
I'd recommend it to people I know because when I called for the specific part I needed I got great service.
5.05 Pete Molnaird
We have a big linkbelt machine and Heavy Machines y were the only quick ones to help us out. Robin did a wonderful job as well!
5.05 Verified Buyer
I like our salesman.
5.05 Verified Buyer
They do a good job on the equipment, and I don't have any complaints.
5.05 Aj Anderson
They had the equipment in stock and had delivered to us quickly. It's always a good experience when we work with them.
5.05 Danny Wagner
I had a good experience with them. They were nice to me and helped me.
5.05 Chris Koserski
They were easy to work with.
5.05 Valerie Lessard
fast service, recognize who we are and usually remember what equipment we need.
5.05 Jerry Bailey
I am very happy with them; they do good work on our equipment and it' s always a good experience.
5.05 Verified Buyer
overall services with the company are great. No complaints at this time.
5.05 Verified Buyer
good company for the most part have the parts we need when we need them.
5.05 Jason Tomlinson
Worked with a previous employer and they referred us to Heavy Machines. I enjoy the great service! Great at communicating!
5.05 Verified Buyer
The technician is very knowledgeable.
5.05 Verified Buyer
They had the equipment in stock and they got it to us quickly. It was a good experience, and I would recommend them to others.
5.05 Charles Anders
They always have the equipment I need, when I need it.
5.05 Rick Labbe
All around excellent service. Service is most important to us when it comes to any kind of equipment. Very accommodating! Know us by name and go out of their way to make sure we are treated well. They are great role models to follow; more businesses should be like them. Overall excellent!
5.05 Gavin McLain
always have the parts we need available and ship them pretty quickly compared to other companies.
5.05 Tracy Morrison
overall easy place to do business, very accommodating, very easy-going place to work with.
5.05 ROGER THARPE
They always are efficient with the timing.
5.05 Robert Zundel
The location is great based in Farmington and so are the parts.
5.05 Dillon Wentworth
They are easy to work with.
5.05 Verified Buyer
They just seem easy to deal with.
5.05 Nick Voltolina
The great deals.
5.05 Jimmy Ison
I couldn't ask for a better experience. The parts personnel sent pictures before placing the order to make sure the parts were the correct ones.
5.05 Nick Voltolina
Heavy Machines has great deal.
5.05 Verified Buyer
The service and support, they do everything they can so I can stay in business.
5.05 Ron Martel
They are always quick, attentive, and give very little reason to go anywhere else.
5.05 Corey Mann
I'm thoroughly impressed with my entire experience and the rental staff.
5.05 Bentley Farr
They've always done a great job for us. I've not experienced any issues.
5.05 Sandra Dempsey
They were easy to reach and they helped us.
5.05 Steven Philpot
They just helped me. They've gone to bat for me from the beginning of my business to now, they've been outstanding.
4.55 Justin Loveitt
Brian Weber is a great guy to have on your side. He has taken care of all of my needs with ease and friendliness.
4.55 Marvin Bonnes
They're prompt.
4.55 Verified Buyer
They're reliable and have what we need when we need it.
4.55 Verified Buyer
They treated me well and were helpful.
4.55 Dwayne Conley
I have purchased equipment from them before, and it's always a good experience.
4.55 Verified Buyer
They're really good to work with, especially Cole.
4.55 Verified Buyer
I've been satisfied working with them.
4.55 Dusty Codet
They had the bucket I needed in stock, and I received it the next day. The entire experience was smooth and easy.
4.55 Verified Buyer
The parts department is good.
4.55 William Shufelt
The guys are really good and friendly.
4.55 Verified Buyer
The techs know what they're doing and I appreciate their help.
4.55 Verified Buyer
They treat us well and get us what we need.
4.55 Verified Buyer
They do a good job. I've got no complaints.
4.55 Verified Buyer
They always do a good job for us. I've never had any issues.
4.55 Verified Buyer
They have what we need.
4.55 Andrew Long
It is a pleasure to work with them, so we use them frequently. Their customer service is excellent, and their prices are reasonable.
4.55 Dave Jackson
I've had good experiences working with them.
4.55 Leon Pope
Their people and equipment were dependable and did a good job for me.
4.55 Dave LaRochelle
The staff is good, and they're in a convenient location. 
4.55 Verified Buyer
4.55 Verified Buyer
Not many places carry what we need.
4.55 Verified Buyer
They're professional and very helpful. They did everything they could to make the issues that came up right.
4.55 Jason Stevens
I've had good luck working with them.
4.55 Verified Buyer
We've had no problems working with them. They're great.
4.55 Verified Buyer
I love the Yanmar and Link-Belt selection they offer.
4.55 Bob Garland
Danny is a great communicator. He followed up with me and kept me informed. I was really pleased with him and how straightforward he was with me.
4.55 Verified Buyer
They fulfilled the order. There were no issues, and pricing was good. 
4.55 Carl Adams
I've had overall good experiences working with them. 
4.55 Ron Ridley
I'm happy. They do a good job for us.
4.55 Verified Buyer
4.55 Neshach Ortiz
This was my first time dealing with them, and it's been good so far. 
4.55 Chris Pitts
Heavy Machines has always done right by me.
4.55 Abou Sarr
They are easy to do business with.
4.55 Verified Buyer
They're a good place and the employees are down to earth which I appreciate.
4.55 Josh Allen
The machine we rented was durable and got the job done.
4.55 Verified Buyer
They've always been great with us, and I don't have any complaints.
4.55 Verified Buyer
My guys never have any issues and working with them is straightforward. The people behind the scenes who do all the paperwork do a great job.
4.55 Seth Vorous
They got the parts I needed easily, they're knowledgeable, and the pricing was pretty good.
4.55 John Violette
They were straightforward and prompt. They also had the equipment I needed. 
4.55 Joel Butler
They're easier to deal with than a lot of the bigger dealers, and the sales team is great. 
4.55 Jared Waniewski
I have been very pleased with the services Heavy Machines provides us. They are always on the ball and make everything easy.
4.55 Verified Buyer
They were very professional.
4.55 Tom Edgar
They're good people to deal with.
4.55 Verified Buyer
I've had good experiences working with them.
4.55 Sarah Plummer
They are close to us, and it's been all good with them and we get the parts quickly.
4.55 Robert Mitchell
Everything was great, and the machine performed excellently.  Riley was great to work with.
4.55 Robert Kennedy
The ease of working with them, they are helpful, and I got the parts I needed.
4.55 John Milligan
They're very punctual and work hard, and they've improved over the years. 
4.55 Charles Thomas
They have always provided me with great service.
4.55 Josh Stevenson
They always have what I need for my machine.
4.55 Reyna Coleman
It was a good experience, and we are happy with the equipment. I would recommend them to others.
4.55 Verified Buyer
I've had great service, and I'm satisfied.  Tommy and the other guy are very receptive and helpful.
4.55 Verified Buyer
The pricing was good and it was great that they had what I wanted.
4.55 Verified Buyer
Their prices are usually competitive and they help you the best they can.
4.55 Verified Buyer
They're quite a distance from us but dealing with them is super easy. Good crew.
4.55 Matt Speich
They are great at what they do. Our parts are always on time and correct.
4.55 Verified Buyer
They're friendly and always have the parts we need.
4.55 Verified Buyer
The ordering process was very straightforward and easy. I would definitely recommend them.
4.55 Verified Buyer
It's hard to be perfect, but everything has been good there. Sometimes I see the tech might forget something, like a bolt or 2...but other than that I would continue to do busy with Heavy Machines.
4.55 John Linkletter
They're personable and easy to work with.
4.55 Verified Buyer
They have a very accommodating staff and they're very friendly.
4.55 David Eddy
they prompt and take care
4.55 Verified Buyer
They've gotten me everything I've ever asked them to get.
4.55 Verified Buyer
It's easy to get a hold of my sales guy. I have his cell number.
4.55 Verified Buyer
They're a good company overall and have friendly staff.
4.55 Bryant C.
We have a really good relationship with Heavy Machines. They did a great job.
4.55 Richard Deaton
Their customer service is amazing. They are always helpful and care for me and my equipment.
4.55 T.J. Rylands ??
I deal with Trey in parts and he always does a great job for us.
4.55 Verified Buyer
They've always been timely with repairs. It's been an all-around good experience so far.
4.55 Randy Harrison
Pretty easy to deal with and they helped me get the parts I needed.
4.55 Mike Cagle
Heavy Machines has been wonderful to us. They are knowledgeable about their equipment and always keep our downtime minimal. They run a very smooth and accurate operation.
4.55 Lance Huntley
I already recommend Heavy Machines all the time. They always reach out and ensure we have everything we need.
4.55 Verified Buyer
They always do a good job for us. We order a lot of parts from them.
4.55 Verified Buyer
I had to rent the machine because the type of tires that I needed on my machine were hard to come by. It would be nice if Heavy Machines had more of those kinds of tires in stock.
4.55 Colin Bergeron
They communicate very well and do a great job of answering all my questions. They pay attention to my needs every time.
4.55 Thomas Douglas
They have good people there and I've used them for a long time. They do a great job for me and are easy to work with.
4.55 Scotty Swayze
The service maintenance was great. You guys do a great job!
4.55 Verified Buyer
They always do a great job getting us our parts. I have not ordered much from them but, it's always been a breeze.
4.55 Shaun Reynold
They have always been a helpful and easy company to do business with. All of my machines are from them and I enjoy their services.
4.55 Verified Buyer
They do good for us.
4.55 Verified Buyer
They did a good job but it took longer than expected.
4.55 Verified Buyer
They get me the parts I need.
4.55 Walter Donnell
Heavy Machines did everything I would expect them to. Their service was great.
4.55 Tony Grubbs
Usually a good experience working with them.I enjoy the ease of doing business with Heavy Machines.
4.55 Kevin Dean
Heavy Machines is a great company to do business with. They have wonderful service technicians and a pleasant sales team.
4.55 Verified Buyer
They did a great job with everything and they have the piece of equipment we needed for the lowest price.
4.55 Peter F
We have a ton of equipment from Heavy Machines. We love them as a whole. They have always treated us well.
4.55 Kory Bodeaux
The people working at Heavy Machines are phenomenal. I just took over this role and I was not familiar with the machine. They were and also were able to get me up to speed on the equipment.
4.55 Dillon Wentworth
Heavy Machines has great guys working for them. They are very knowledgeable and help me with all my needs.
4.55 Jim M.
We would do business with Heavy Machines again. They were great to work with. I'm even looking to buy another drill in the future.
4.55 Verified Buyer
The ease of doing business with Heavy Machines is top-notch.
4.55 Verified Buyer
I like my salesman but he never texts me back, he's very slow with repsonses and I have to text him again and again. I've texted him 7 times to request a deeper bucket and there's no answer back.
4.55 Verified Buyer
The way they do business suits my needs.
4.55 Verified Buyer
Heavy Machines has been very good to me. Their parts and service guys are always a pleasure to work with. The products they carry are reliable.
4.55 Matt Speich
They always do a good job.
4.55 Verified Buyer
I didn't receive an invoice on a service for another machine. I had just spent about two hundred thousand dollars and it still took about a month an a half for someone to just come take a look at it. That backed us up and we lost a couple jobs because of that. My last experience was good though because the machine got fixed correctly under warranty. The service guys did a good job. For that reason, I would still recommend them.
4.55 Verified Buyer
Their mechanics do a wonderful job. Everything is always right the first time.
4.55 Steve Smith
They give me good service. I've always been happy with them, they always help me out.
4.55 Verified Buyer
They have the parts we need and the employees are very helpful.
4.55 Verified Buyer
They have a great response time.
4.55 Verified Buyer
We have on going business with them and we never have any issues. They do great work.
4.55 Verified Buyer
Parts would be a 9, sales would be a 5. I like to be sold and they we're not willing. Most sales people everywhere nowadays are just order takers.
4.55 Peter Biekman
I like the ease of doing business with them and everything went well.
4.55 Terry Mathis
This was my first experience with them and they were easy to do business with. I got my parts quickly and everyone was friendly.
4.55 Peter Carrier
Heavy Machines are easy to work with, they have great parts in stock, and they do a great job.
4.55 Darryl Brown
I enjoy their availability compared to others.
4.55 Michael Whittington
They get us the parts we need.
4.55 Ron Martel
They're professional and have quality machinery.
4.55 Travis Handy
Their work ethic is great. Whenever we need them, they are very professional and work quickly with good quality.
4.55 Mel Utterback
I like the parts availability and the customer service.
4.55 Jonny Potts
I like the pricing & condition of the machines.
4.55 Robbie McQueen
The employees are so nice we have became friends outside of business. They have a real family feel and I love it.
4.55 Verified Buyer
They're a good company.
4.55 Peter Cook
We have been with them for several years. They seem to have a good stock of parts. I like the brands they offer and their know-how. They have a good team.
4.55 Verified Buyer
I like their honesty and they have decent machines.
4.55 Verified Buyer
They have dependable equipment and a great sales team.
4.55 Verified Buyer
They always do a good job getting our equipment serviced on time.
4.55 Verified Buyer
Everything went great with ordering and the machine".
4.55 Chuck Robinson
You guys do a great job".
4.55 Verified Buyer
We only ordered fluids from you guys but it was a great experience".
4.55 Verified Buyer
Raul was very helpful.
4.55 Verified Buyer
Sometimes they don't have a lot of availability but I know it's a worldwide thing since the pandemic and it's not really their fault. They're convenient and do a great job.
4.55 Reid Loper
They have good customer service.
4.55 Charlie Kessler
They take quick care of our needs.
4.55 Verified Buyer
I could not give them a 10 because no company is perfect.
4.55 Verified Buyer
I didn't call you mad so I think were in good shape".
4.55 Verified Buyer
As far as I know everything went well".
4.55 Randal Davies
They shipped it the next day".
4.55 Eric Todd
They are always good to us".
4.55 Tim Finzo
We call them up and they are quick to respond.
4.55 Verified Buyer
We purchased from you guys before and it worked out great. We'll continue to buy from you guys.
4.55 Brian Cook
4.55 Andy Barber
They had the parts in stock and had them delivered to us quickly.
4.55 Odell Bordwine
They are all nice and efficient, and got me fixed up and back on the job.
4.55 Becky Whitehouse
We've been doing business with them for years and haven't had any issues.
4.55 Verified Buyer
They are easy to deal with and service both ASD and common forestry/mulching equipment.
4.55 Christopher Stetz
They were helpful and got my parts to me on time.
4.55 Verified Buyer
They are very straightforward, get back to you in a timely manner, and communicate well.
4.55 Jerry Williams
We have dealt with them for 17 years and have built a relationship with them. They have good people in parts and sales. We Have a good working relationship with them.
4.55 David Rush
They have always treated us well, and if they didnt they have them, they would get them in a timely manner.
4.55 Van Tyler
Everything worked out well with them, they are a good vendor who usually have the parts in stock.
4.55 John Turtle
Heavy Machines did a really good job. I enjoy the equipment I got because it helps out with mulching.
4.55 Verified Buyer
They usually have the parts in stock, and I have no complaints.
4.55 Verified Buyer
Heavy Machines is great! The first machine I rented didn't work but my salesman made it right by giving me a new piece of equipment. They didn't charge me extra or make me pay for the first rental.
4.55 Verified Buyer
It's just availability and the ease of ordering. I got my parts pretty fast, I didn't have to wait 2 or 3 weeks to get them.
4.55 Jeston Anderson
The people are the best. They work with me and they're honest.
4.55 Verified Buyer
We had some complications with my own skid steer. No one from Heavy Machines has to reach out to me about it though. It was resolved for the most part.
4.55 Charles Thomas
The warranty and dependability are good.
4.55 Verified Buyer
They got what I needed. I called them up, they found it.
4.55 Verified Buyer
The salesmen was good, he was easy to deal with.
4.55 Verified Buyer
They have good service all around.
4.55 Russell Hopkins
No main reason really, just hate to give everyone a perfect score.
4.55 Duffie Edwards
Everything was done right, they took care of the equipment, and I have recommended them to others.
4.55 Verified Buyer
I've been ordering from them for about 30 years and the people know what I want and they will find it for me.
4.55 Verified Buyer
The staff is friendly and personable. They're good people to do business with.
4.55 Verified Buyer
I was very impressed.
4.55 Verified Buyer
I only had conversations with the sales rep.
4.55 Travis Crippen
They've always been good and timely. Everything has always been wonderful!
4.55 April Vowers
They are always easy to work with. I have never came across any issues with Heavy Machines.
4.55 Justin Nathan
They have good machines.
4.55 Verified Buyer
They usually get me what I need.
4.05 Mike Trivet
Whatever we order gets shipped in a timely fashion, and we always receive the right parts. If they had to dropship something, it never took too long.
4.05 Verified Buyer
Heavy Machines is our go-to place for all our Liebherr equipment needs.
4.05 Lance Simmons
They have a wide selection of parts available.
4.05 Verified Buyer
Heavy Machines performs quality service, and their response times are quicker than most.
4.05 Logan Anderson
Heavy Machines is easy to work with.
4.05 Reyna Coleman
They are very responsive.
4.05 John Hinds
The people are easy to work with. They have been knowledgeable and can navigate the process of getting what I need.
4.05 Jamie Chapman
Our service needs are handled pretty well by them.
4.05 Corey Worster
The pricing is high, but the service is good, and the parts are readily available. The staff is professional and prompt.
4.05 Teddy Cochran
The salesman, Jared Ross, was great.
4.05 Verified Buyer
They offer parts that no one else has available, and they get them quickly.
4.05 Verified Buyer
They do a good job of locating parts for our older equipment.
4.05 Verified Buyer
Their personnel has been very helpful.
4.05 Justin Hilton
Vic is great to work with. I know that I will get what I need quickly and accurately when working with Vic. Heavy Machines does a good job handling our needs.
4.05 Verified Buyer
Their equipment is great.
4.05 Verified Buyer
I just started working with them, and it's been good so far.
4.05 Martin Nathan
The parts are available and the staff is knowledgeable.
4.05 Travis Reed
We have always had great experiences at Heavy Machines. Their availability of specialized parts and non specialized is the best part of doing business with them.
4.05 Verified Buyer
4.05 Verified Buyer
It's the only place I go to for drill parts.
4.05 Verified Buyer
4.05 Tracy Partain
Heavy Machines are always easy to work with.
4.05 Verified Buyer
This was our first purchase from Heavy Machines and they did a great job. The equipment is exactly what we were looking for.
4.05 Verified Buyer
4.05 Mike Lane
They're the only dealer for the parts I need, and I haven't had any issues. They're fast to respond and get parts pretty quick. 
4.05 Verified Buyer
They get us what we need, and I have no complaints. 
4.05 Verified Buyer
I enjoy working with Heavy Machines because the staff is friendly and they carry good equipment. 
4.05 Jacob Bruce
They did a great job from start to finish.
4.05 Ronnie Campbell
They're easy to work with and straight shooters. Brian W was very responsive and great to work with.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Logan Anderson
They are pretty easy to work with and I would recommend their equipment.
4.05 Larry Holley
They're responsive and communicate well. It's nice that they have the ability to get me the older parts I need.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
It's generally a good experience and one of the better places to do business.
4.05 Verified Buyer
They communicate well and do a good job.
4.05 John Hinds
The guys there are easy to deal with, and it was an overall good experience. 
4.05 Verified Buyer
They have good products readily available.
4.05 Josh Karr
I've had good luck with heavy machines so far. They're very helpful, knowledgeable, and responsive. 
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Troy Greenleaf
They're really easy to work with, and they do the best they can.
4.05 Verified Buyer
It has been pretty good to work with Heavy Machines lately. One time the technician cost us a lot of downtime but there is a great tech who makes up for all of the bad times. His name is Patrick. He really knows what he's doing.
4.05 Verified Buyer
I've had a good experience with the folks at Heavy Machines. The service department was responsive, and my technician was skilled and knowledgeable. I do have one complaint, and it's a big one: the cost. The hourly rates for service calls are just too high. In my case, it cost more to fix my machine than I made using it.
4.05 Verified Buyer
They do good work for me, but this time around I'm not super happy.
4.05 Micheal Wilson
I have always had a good experience and would recommend Heavy Machines to anyone looking for equipment.
4.05 Verified Buyer
They were very courteous and professional.
4.05 Verified Buyer
Heavy Machines has always been reliable, and the staff is great. My only issue is that the parts I need aren't always in stock.
4.05 Verified Buyer
Their reps are knowledgeable and the techs no what they're doing.
4.05 Steve Carter
They're very responsive and good at getting the equipment to me.
4.05 Verified Buyer
I don't do a lot of business with them, but when I do they do a good job.
4.05 Verified Buyer
The staff is knowledgeable and friendly.
4.05 Verified Buyer
So far, I've had a very good experience with them.
4.05 Verified Buyer
John did a really good job. He was prompt and diligent. He stayed in touch with me. He gave me updates every morning.
4.05 Verified Buyer
They get it up and running pretty quickly.
4.05 Verified Buyer
4.05 Verified Buyer
Their prices are too high, otherwise I'd give them a 10.
4.05 Verified Buyer
Recently they've gotten people in their parts department who know what they're doing and their service techs get out to you quickly.
4.05 Troy Montgomery
I have always had good luck with them. Their availability of parts stands above the rest.
4.05 Al Menefee
They are always there to help when we need it. I believe they are running a great operation there.
4.05 Verified Buyer
They provide great service and the parts ship out quickly.
4.05 Verified Buyer
They overall do a good job for us except for us having to send the equipment back because it wasn't correct.
4.05 Verified Buyer
So far the parts guys have gone above and beyond to help me.
4.05 Preston Price
They've always been there when you need them. They try to help you in any way they can. They're good to work with.
4.05 Verified Buyer
We have got to know everyone at Heavy Machines through the years and they have always taken great care of us.
4.05 Verified Buyer
When I get in contact with the right people, I get the info I need.
4.05 Verified Buyer
Heavy Machines always has everything we need in stock and readily available.
4.05 Chris Unger
Heavy Machines is the only place I will go from now on. They have a wonderful staff and are always there to help. They possess greater knowledge than their competitors here in town.
4.05 Verified Buyer
It was an easy process and worked out well for what we needed.
4.05 Reggie Carr
Heavy Machines has always taken great care of us. Our auto-ship items are always on time and accurate. They hold up their end of the bargain on credits issued. I have noticed they are much more responsive and easier to get ahold of compared to some of our other vendors.
4.05 Verified Buyer
Heavy Machines is the only place to find the part I needed. The AC compressor was available and we were able to have everything back up and running promptly.
4.05 Bentley Farr
They are the only place around the Birmingham area that has the parts for the specific machine we use. They always do a wonderful job and we like doing business with Heavy Machines.
4.05 Nathan Martin
They were super easy to communicate with and knowledgeable of their product line.
4.05 Derek Hix
They had the parts I needed.
4.05 Verified Buyer
We always have a great experience at Heavy Machines.
4.05 Verified Buyer
The knowledge of customer service impresses me the most.
4.05 Verified Buyer
They had a really good mechanic named Andy. I'm not sure who the new one is but I'm willing to try him out when we need to.
4.05 Clayton Pelletier
We love doing business with Heavy Machines. Everything is always delightful. I've not had any issues with them.
4.05 Verified Buyer
Larry Foley is amazing. He takes care of everything smoothly. He is a joy to work with. The parts department invoicing sucks. Pardon my language, but I need two copies and they only send one by mail. Service always makes sure to get me the final invoice with the freight number so I can pay them. The parts department needs to take advice from the service department.
4.05 Verified Buyer
Heavy Machines provides great customer service.
4.05 Verified Buyer
They're good and easy to work with.
4.05 Verified Buyer
I'd say an 8 and not a 10 because of the low availability of the parts. When they're not in stock, the delivery time is not good.
4.05 Verified Buyer
They have great service. When my rental was having issues, the mechanic did a great job every time we needed him.
4.05 Verified Buyer
They're personable.
4.05 Paul Rich
4.05 Verified Buyer
Heavy Machines came out and looked at my machine. The technician stated that a valve needed reset. The valve is located in a tough spot within the machine. He told me if he were to fix it, they would void my warranty. I ended up having to take it to another shop and it was fixed very easily. I should not have had to take it somewhere else when the machine only has 60 hours on it. Threatening to void a warranty on this type of equipment is detrimental. There's also a lever close to the door that always snags my clothes and it's very bothersome.
4.05 Verified Buyer
We love Heavy Machines. We have had a lovely working relationship with them for years now and will for years to come.
4.05 Verified Buyer
We always have good luck dealing with Heavy Machines.
4.05 Bob Myhrvold
They're good with their parts. For example, the quality of parts is good. It's just the time required to get the parts is the only drawback that makes me not give a ten.
4.05 Verified Buyer
They had flexible pricing based on our use of the machines.
4.05 Verified Buyer
I haven't used them in a couple years until now. I will be going back more often because their customer service is the best I have had in years.
4.05 Verified Buyer
I just use dealers I trust and luckily HMI ranks the highest on my list. They have great service and are trustworthy. I like dealing with them because I've never had any issues.
4.05 Ethan Sanderford
I don't have any issues when working with Heavy Machines. The only reason I didn't say a 10 was due to their location, they could be closer.
4.05 Verified Buyer
I'd say an 8 because there wasn't any trouble with the machine, but I was not happy with the pricing and invoices.
4.05 Allen Sneed
The sales people were really nice and knowledgeable, everything was great.
4.05 Verified Buyer
Heavy Machines typically provide good services and good products. My last experience went poorly, as they did not have the parts I needed in stock.
4.05 Dwayne Newhop
They did what they said they'd do.
4.05 Verified Buyer
The machinery from Heavy Machines is dependable and the pricing is decent.
4.05 John Griffin
For us, it is critical to have the parts available. They have good parts availability. The parts guys are good.
4.05 Landon Monroe
They do a good job.
4.05 Chad Morin
The personnel are easy going.
4.05 Westly Jordan
For us, they are close in proximity to us. We also like the people that work there.
4.05 Brian Bloxom
I like the convenience and they are knowable.
4.05 Peter Powley
I like our relationship. They are very helpful and knowledgeable.
4.05 Verified Buyer
I got my equipment from Shane. He no longer works for them. Since he has left the service has been bad.
4.05 Duffie Edwards
The people you work with seem to be good and friendly.
4.05 Bob Young
I had an overall good experience.
4.05 Shea Lattus
This was my first experience with them and everything went very smooth. They have a well oiled machine of an operation at Heavy Machines.
4.05 Ron Pinkham
I am limited on where I can get parts and they have always came through for me.
4.05 Marvin Bonnes
They do a good job at having, and getting the parts we need.
4.05 Verified Buyer
They always have everything I need in stock, the staff is friendly and the service is always excellent.
4.05 Verified Buyer
We were there to do an install on a machine for one of their customers and they had great pricing for use of rental space to service.
4.05 Lonny Worley
They've always been attentive. If I need something, they're there to take care of it.
4.05 Verified Buyer
It is our overall company we love to use and they are very trustworthy.
4.05 Nathan Martin
They are easy to work with and are knowledgeable.
4.05 Derrick Oleze
They always have what I want or need.
4.05 Verified Buyer
Heavy Machines has treated me with respect.
4.05 Joe Lefebvre
I probably wouldn't buy another link belt just because of the parts issue".
4.05 Bob Myhrvold
They've been able to come up with hard to find parts.
4.05 Verified Buyer
It's just the motors, we have to have motor repair.
4.05 Brian Steele
It was great, the only problem is the part had to ship from Germany and took a couple of months".
4.05 Grady Glawson
My biggest problem is getting a copy of the invoice when the service work is complete".
4.05 Joe Richert
I have an old machine so it takes some time to get parts in but it's not your fault".
4.05 Larry Sumner
We haven't had any issues when we use them.
4.05 Jake Swan
I have referred them before because they have been honest with me every time I've used them.
4.05 Brandon Stafford
The parts we ordered were delivered incredibly fast.
4.05 Bryant Catalanotto
They're just very reliable.
4.05 Peter Biekman
They are easy to deal with and take care of us when we call them.
4.05 Sandra Reeder
They have good machines and a good customer service department. Their repairs are also good.
4.05 Seth Barker
They are new to me, but their customer service was great.
4.05 Verified Buyer
They got me the part quickly.
4.05 Vaughn Hersey
They are a local company and they understand the market and price point for this region.
4.05 Mike Burgess
They're thorough in terms of finding parts
4.05 Verified Buyer
They are easy to deal with.
4.05 Ron Brown
They have good equipment and the employees that work there are great.
4.05 Derek Madden
No reason, there's always room for improvement.
4.05 Thomas Taylor
They're just available when we need them.
4.05 Verified Buyer
Not sure, they are more or less the only dealership we use, so not able to compare to anyone else.
4.05 Verified Buyer
No specific reason.
4.05 John Hinds
No specific reason.
4.05 Scott Harding
4.05 Verified Buyer
No specific reason for answer.
4.05 Wanda Burchett
I‘ve never heard anything bad about Heavy Machines from anyone in our shop. The service we had was great!
4.05 Verified Buyer
I've been there before and it's been great. There are a lot of great people there but the availability of parts could be better.
4.05 Verified Buyer
We bought the machine on an "as is" basis. The machine is broken down now. I haven't had chance to use it. I've spent an additional $15,000 on it since I bought it. We've had to rebuild the hydraulic pump and replace the air conditioner.
4.05 ROBERT YOUNG
They are local and my experience with them has been positive.
4.05 Dennis Bell
They do good work and they got us the parts we needed.
4.05 Corey Mann
Product selection that they have is good.
4.05 Verified Buyer
They did good work on the equipment.
4.05 Verified Buyer
They get the job done.
4.05 Verified Buyer
Jesse and Matt are very knowledgeable employees. They're great! For me, it is a two hour drive and they've been try to open a store in Knoxville but it's been 14 months. Wish there was a location closer to me.
4.05 Dennis Pruitt
They got the job completed fast.
4.05 Mike Stephens
Since it's local for us, they are very fast. Time is money in our business. They do a great job trackings parts.
4.05 Dave LeRoehelle
They are easy to work with.
4.05 Chad Morin
Not an average customer but they fit my needs when needed.
4.05 Kevin Nezat
They usually have the parts in stock and have them delivered quickly.
4.05 Chris Dorr
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
The guys I deal with are very knowledgeable and competent. Blake is great to work with. I'm happy he's back.
3.55 Jamie Montgomery
They have good salesmen.
3.55 Verified Buyer
They have equipment readily available.
3.55 Hassell Rather
They kept us in the loop during our repairs and did a wonderful job.
3.55 Verified Buyer
They are easy to work with and communicate with us well.
3.55 Verified Buyer
3.55 Verified Buyer
The staff is great. I like the people that work there.
3.55 Verified Buyer
Heavy Machines is good, and they carry great brands. 
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
The mechanics are quick and responsive. Also, they have a good amount of machines available. 
3.55 Verified Buyer
3.55 Verified Buyer
They're easy to work.
3.55 Verified Buyer
I just bought equipment from them. Other than that, nothing.
3.55 Verified Buyer
We rented from them and everything was fine with the rental but I think they should work on having better communication about the billing.
3.55 Verified Buyer
The wait time is always long when trying to get a service technician out here. Sometimes it will take weeks, sometimes it will take a month or two. Everything always turns out well once we have a technician's services.
3.55 Lidiom Hernández
I am happy that my equipment does what it is supposed to do. The salesmen were very helpful.
3.55 Verified Buyer
The service has been good when we call them.
3.55 Verified Buyer
They have a great service department and Larry and Jesse are the best.
3.55 Verified Buyer
I haven't worked too much with Heavy Machines but so far everything seems to be good.
3.55 Verified Buyer
They have always done a good job. I never have any complaints from my guys.
3.55 Verified Buyer
New service reps are pretty good but still parts are slow to come in.
3.55 Verified Buyer
It's too timely to get parts/service because of the location being far from us.
3.55 Verified Buyer
We order from Heavy Machines for our customers. We have never had any issues getting our customer's orders. Everything is always very prompt and reliable.
3.55 Verified Buyer
I had a little trouble on the phone with them. Overall I ended up pretty happy.
3.55 Verified Buyer
The machine ended up breaking down on us. Aside from that, everything was fine. They came out and tried to fix it for me.
3.55 Verified Buyer
Heavy Machines is a great company to do business with. They are the only ones who have a specific part we need. I think they do a wonderful job taking care of us.
3.55 Verified Buyer
I thought the parts were in stock and they weren't. I was told they were but then it turned out they had been sold. I had to wait on the parts to get there. I had to keep asking when they'd get there, too. 02/08/2024 I told them we were ready to purchase the thumb and bucket that was in stock. It didn't get to the store until 02/27/2024 because it turned out they had been sold. I had to line everything up to leave the machine there and have everything put on. Nothing terrible I guess but my deal is the communication. I ended up getting it at the end but the timing and everything in between was a little more than I was expecting. Communication is key. If the customer has to ask over and over again where we are, them not checking in or giving any news or how we're looking or anything. I had to ask every question instead of any of it being offered up to me.
3.55 Verified Buyer
It's pretty easy and simple.
3.55 Verified Buyer
I would recommend Heavy Machines, but I detest my Liebherr." "My warranty wasn't worth 2 cents. I've had multiple component failures." "I'm looking at a 4 to 5-year-old machine, I now have to replace the joystick, and it's $5,000. I've had regen problems, steering problems, and air conditioning problems." "It's way too complicated and way too expensive. I run Cats, Volvos, and Komatsus and the one Liebherr costs me more than all of the others combined.
3.55 Verified Buyer
This was my first time using Heavy Machines. I called and asked how much it would be for someone to come take a look at my loader. The guy I spoke with about billing said it was going to be $510.00 round trip to come out. The technician charges are $180.00 per hour. So, I said go ahead and let's get her done. The technician took about an hour to fix the wiring that a rodent chewed up. No parts were needed, thank goodness. I would say about an hour for him to get his stuff out, put it back up, and diagnose and fix the issue. The guy I was speaking about billing with gives me a call and says "I have good news for you. We are not charging you for the return trip because the technician received an emergency call right as he was leaving your site." I am thinking "Well that is a nice break." He told me I owed them $1,460.00. There was a charge of $200.00 per hour to use their trucks to come to you. I was not told about this charge. I called CAT and it turns out they do it for $450.00 with a service charge of $160.00 with no hidden fees. The technician that did come out was wonderful. He was friendly, and responsible, and found the problem quickly. He got my machine fixed and he was just a lovely person. When I went to go ahead and pay the bill using a card over the telephone they informed me that it was a $3.50 charge per $100.00. I ended up telling them to just mail me a bill and I would send them a check. I would still recommend them though because the technician did such a great job and I would warn whoever I recommend to ask about the extra costs.
3.55 Verified Buyer
Everything went good. We just order by email and it's always really easy and straightforward.
3.55 Verified Buyer
HMI deals in specialized equipment so it's either go with them or do without. The personnel are fine, invoices are fine.
3.55 Verified Buyer
They always have plenty of new equipment in stock.
3.55 Verified Buyer
We had a rental over thanksgiving weekend. We had problems with it and we couldn't get in touch with anyone at first. When we did, they couldn't help us. We do a lot of emergency fixes so that wasn't good for us. I would recommend Heavy Machines to people I know but only for reservations.
3.55 Bryant Catalanotto
They're just very responsive.
3.55 Verified Buyer
I'll probably do it again, it's right around the corner.
3.55 Verified Buyer
They do very well on everything the provide. The service they offer on equipment is nice to have.
3.55 Mike Lane
They are good to deal with. The parts guys are knowledgeable.
3.55 Verified Buyer
We haven't ordered from them much.
3.55 Mike Brock
I've been doing business with them for quite a while. I like the brands of equipment they carry and they recently offered me a discount on some equipment I purchased.
3.55 Verified Buyer
Their mechanic is top notch. Marty is a no BS kind of person, he just gets it fixed for you.
3.55 Verified Buyer
They carry the equipment and parts that I prefer to use.
3.55 Verified Buyer
They're not the biggest crew and sometimes my sales rep is poor at following up. It's unfortunate for them that I had to look for a dozer on my own and they missed out on that sale.
3.55 Verified Buyer
I have to go through them for my Rottne parts.
3.55 George Brown
They are nearby, and they do a great job.
3.55 Cody Adgent
3.55 Verified Buyer
No reason.
3.55 Verified Buyer
They have a hard time getting back to you, such as returning phone calls. They don't return calls and / or they're slow with returning calls.
3.55 Verified Buyer
Availability is an issue and has to come from overseas.
3.55 Verified Buyer
(Answer was neutral) They're an exclusive source for parts, you have to go to them.
3.55 Chad Crippen
They do good work on our equipment.
3.55 Jayson Rawls
They usually have what I need in stock, and I like that they are 1/2 mile from shop. Have used them often.
3.55 Verified Buyer
They need more service technicians available.
3.55 Verified Buyer
We enjoy doing business with Heavy Machines. The only issue I've had is that on our recent order, there was a handling charge of approx $250 that we weren't told about. Because we were unaware of this extra fee we took a loss on our order as we had already given our customer a purchase price.
3.55 Verified Buyer
They answer the phone. They'll let you talk directly to a mechanic.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
I've had issues with the availability of parts from Heavy Machines. Everything I need is on backorder for 3-6 months, which is a long time to wait. That being said, their customer service is great. Everyone I've interacted with has been super helpful, even when I've been frustrated.
3.05 Verified Buyer
It is more or less a matter of past issues I've had with them. It's going to take more experience dealing with them before I feel comfortable recommending them to others.
3.05 Verified Buyer
They don't communicate well and they seem disorganized. They outsourced the delivery so I never even saw a person from Heavy Machines. I spent $200.000 and never received any type of training on the equipment from Heavy Machines, not even a demo. The delivery was incomplete, so I had to rent a trailer and pick up the bucket myself. The deal was they were supposed to deliver all of the equipment.
3.05 Verified Buyer
It took longer to get parts and they didn't update us, which was frustrating.
3.05 Verified Buyer
I like the service department. The only problem I have is with the ADS Machine. The pulley system on that only costs $500 but you guys are charging $19,000. It's almost like buying a new machine because of the way it's made in comparison to Cat.
3.05 Verified Buyer
Mostly everything was overall good. The pricing on the actual machine itself was good and the guys were good. But there were fees that weren't discussed beforehand that were very overpriced. Thats why I rated the invoices low too was because of those fees that popped up. Everything else was good though.
3.05 Verified Buyer
They do good work but we have had problems with the invoicing. We haven't received the one for this service yet. Another one took about 8 months to finally get the invoice.
3.05 Verified Buyer
They got me the part I needed but I found it online for a lot less. Also, I had a question about how to remove a waterpump from my machine and HMI wouldn't tell me how to remove it. Instead they wanted me to schedule a service call which would have cost me $2,000.
3.05 Abou Sarr
3.05 Verified Buyer
The maintenance on my machine has been slow and is still ongoing. I am a small contractor so I know they have other things to take care of, but I need my machine fixed soon.
3.05 Verified Buyer
Communication could improve, as I have to call multiple times to reach someone.
3.05 Verified Buyer
There is some uncertainty about the service that we received.
3.05 David Harkness
3.05 Verified Buyer
It was really difficult to get the service department out to our farm. They didn't follow up with us. I had to reach out to them several times for updates. The main reason I used their service department is that they were the only ones with the computer needed to diagnose my machine.
3.05 Verified Buyer
3.05 Verified Buyer
I received no communication from the service department about the delays in my service work. I had to contact them numerous times for updates. This last experience with the service department is the only bad experience I've had with Heavy Machines Inc, but it was frustrating enough that it has stuck with me.
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
They overcharge for everything, from parts to service to just about anything else.
2.55 Verified Buyer
Sales is a 10 the main office is a zero. They haven't returned my calls and haven't approved the paperwork I submitted 2 weeks ago.
2.55 Verified Buyer
I had a problem with the service personnel. The tank wasn't filled, a bolt was broken, and the machine wouldn't start when it was returned.
2.55 Verified Buyer
They gave me the wrong part but eventually made it right.
2.55 Verified Buyer
They don't have many mid-size machines and this is upsetting to me because they have to order them and it takes a few days.
2.55 Verified Buyer
They've gotten better but we still have some bad taste in our mouths. The current service manager has done a great job. Previously, techs have come out and misdiagnosed problems and it cost us a lot of money.
2.55 Verified Buyer
First machine I bought was great, next 2 needed service and they were slow to work on them. It took them close to 3 months to repair because they said they had no techs to look at it.
2.55 Verified Buyer
Their communication is awful. That is all I have to say.
2.55 Verified Buyer
They lack follow-through in the service department. They are competent but the fixes never seem to last long. The pricing is alright but some of the parts aren't good quality.
2.55 Doug Terry
2.55 Bradley Riddle
2.55 Verified Buyer
2.55 Verified Buyer
It's just that it takes forever to get them out here.
2.55 Verified Buyer
It took 3 people to find the right part, there was a lack of professionalism as they debated in front of me, a customer. One of them didn't even know how to use the cash register.
2.55 Valery M
2.55 Verified Buyer
We needed the machine at a specific time and they did not tell us it was not available until an insurance payment was made. I thought they would have cooperated with us more." "I've also been trying to reach my service rep since last week and I haven't heard from him yet.
2.55 Verified Buyer
There was a steep increase in the costs.
2.55 Ben Taylor
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
Before I buy anything else, I'd call my buddy Frank in Germany and get it cheaper.
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
Parts aren't always in stock and the service department needs to step up.
1.55 Verified Buyer
My machine has been serviced several times and is still not completely fixed. It's usable but is not running at 100% capacity. Most of the communication regarding this has been one-sided meaning I've had to reach out numerous times for updates but have received very little communication from the service department. I'm in the market to purchase a new skid steer but based on my experiences with this service work I am looking to purchase from a company other than HMI.
1.55 Charlie Livesay
I had to make several complaints because the invoices were always inaccurate. It seemed like someone was stealing money.
1.55 Verified Buyer
They said that the machine was fixed but it's not. I've been in touch with them and they said they'll fix it but it hasn't been fixed yet. I'm in contact with them so there's no need for anyone to reach out to me regarding this.
1.55 Verified Buyer
Their service department is horrible. I took my Link Belt 700 X2 material handler there 6 times and it still isn't fixed.
1.55 James Bond
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
We had a machine here that's a Linkbelt. I wasn't super familiar with it. The person sent out spent most of the day not knowing much about it either. He didn't fix it but it got worse. It was a big bill of $1,800. The manager said if we stick with them, then he can knock down the price. He did knock it down a little bit. The service manager was great to work with. I understand he can only do so much. I'm very hesitant to recommend you guys to other people because I wouldn't want anything to go wrong and wouldn't want those people to come back to me with their bad experience.
1.05 Verified Buyer
I can tell you right now I am very unhappy with Heavy Machines. We have an L110 Liebherr material handler and Heavy Machines is our vendor. Sometimes when they come out to do service work, we don't even know it because there is no communication. I believe there is also a lack of communication between the tech and other employees at HMI. Sometimes we will get quotes but sometimes we get an invoice and had no idea any work was even done. I am very unhappy and dissatisfied.
1.05 Verified Buyer
I've been trying to set up a credit account with them for years. The first time, everything got lost. The second time, Heavy Machines never got back to me.
1.05 Verified Buyer
The machine itself is great and the guy who delivered the machine was good. The issues I had were with the delivery time and HMI not doing what they said they would do. For example, I was promised that the machine would be delivered with a full tank of gas. After the machine was delivered I attempted to drive it around to the back of my shop and ran out of gas after only 50 feet.
1.05 Jimmy Price
1.05 Christopher Morrison
The service department had me waiting for a part for a month. It also took 6-8 to get a radio. Then the antenna broke and that took another 6-8 weeks to arrive. I called the service department about a part that would come in. I was told by the service department it would arrive tomorrow and they would drop it off. It never came and they have yet to reach out to me.
1.05 Verified Buyer
Their product knowledge is zero.
1.05 Verified Buyer
The lack of knowledge of the sales team." "They scammed me. I bought 2 new buckets but they gave me a used bucket that they spray painted. The serial number on the used bucket did not match the number they gave the finance company." "Heavy Machines would not give me a receipt for the equipment I purchased. I've asked but the sales guy would not give me one. I would like a receipt.
0.55 Verified Buyer
0.55 Verified Buyer
I bought one brand new Linkbelt machine and twelve caterpillar machines. I've had more problems with the one Linkbelt than all of the other machines combined. Based on my experience, I would not recommend it but I would say the air conditioning with the Linkbelt was good. I'll be having to spend $3,000 for the repairs I'm needing.
0.55 Verified Buyer
The dozer kept breaking down. They tried to overcharge me because they didn't pick up the machine when they were supposed to. It took them forever to correct the invoice.
0.55 Verified Buyer
I feel like they're not all on the same page. The pricing and experience from the service department was not good at all.
0.55 Verified Buyer
I'm in production myself so I understand the difficulty of keeping parts available and stocked. The maintenance department can be better but when it comes to the parts department, Daniel has been good to me.
0.55 Marcus Byrd
0.55 Verified Buyer
They over billed and the mechanic did not have a clue. Instead of handing it over to a competent mechanic, they sent out a guy who didn't know what he was doing, and then they billed me for 12 hours." "The next guy they sent out figured out the problem and had it fixed in 2 hours but then they billed me over $900.
0.55 Chris Duncan
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
I had to bring my ASV 135 in for repairs and they overcharged me. They charged me $260 to put in 2 washers. They also kept my skid steer for a month when it should've been a week. When I got it back it still wasn't right.
0.05 Verified Buyer
They're excellent to work with.
0.05 Verified Buyer
The machine I purchased was not as described by the salesman. It is missing certain features they said were on it. I am just not the happiest with Heavy Machines at the moment.
0.05 Verified Buyer
0.05 Verified Buyer
Their communication could be better. We were going to purchase from Heavy Machines but they seem to be cut throat. I used to speak highly of them but no more.
0.05 Verified Buyer
I've been in this business for 25+ years. They charge more than what retail is. Then if you take it back, once I found out how much it was, they charged me 25% restocking fee. I will never buy anything from them again. They charged $3600 for a small muffler. $500 for two pieces of tubing that was maybe 3/4 of an inch with a hole drilled in. $900 for a piece of flex pipe. When my mechanic ordered and brought all of it to the shop, I about had heart failure because the bill was something like $7000 for a muffler, and few clamps, and a piece of flex pipe. They're horrible, I'll never work with them again. I never give bad reviews, I really don't, but that was more than what I paid for the actual compactor! I even bought a brand new 2023 Volvo compactor with cabin air and that was just $115000 from another entity and then I bet we've spent 10000 at Heavy Machines for just parts! I'll put it this way, Dynapak is in Germany and I got my friends to get me the parts I needed out of Germany before I used HMI again, they're awful. I understand things have gotten high but not that high.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
That's a zero right now. We've given them a chance to make this right but they haven't. What's worse, I dealt with a new employee who didn't know how to apply the credit back to my credit card.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Jayce Gallagher
They are easy to deal with.
0.05 Verified Buyer
0.05 Verified Buyer
I'm not happy with them. They did nothing but kick the code off for the parking break. The machine has just been sitting, doing nothing. I tried to call Heavy Machines and they wouldn't help me out. They only called me to collect the $2,600. I called Yanmar's corporate office and they said the machine would've told them what needed to be changed. I can't seem to get in touch with anyone from Heavy Machines to get this fixed.
0.05 Francis Zeir
I've had no problems at all, everything runs smoothly with Heavy Machines".
0.05 Gordon Hutchinson
0.05 Verified Buyer
We were sold a crane and were told that it was a great alternative, but it arrived with some issues and we are now having operational problems. Heavy machines have not responded in a timely manner and do not have the expertise to work on our machine. They had to bring in someone from another country to work on our machine, and it is still not operational. The person that can fix the machine will not be available for months, so we are stuck with a broken machine until that person is available again. When we purchased the machine, Heavy Machines assured us that they would have technicians able to service our machine, and that has not been the case.
0.05 Verified Buyer
The service was not good. They had my machine for 4 months. Once my hauler got the machine picked up, it was still not fixed. Then I had to wait another 3 weeks for it to be fixed again. Things that were replaced didn't even need to be replaced and the costs were ridiculous. It was a horrible experience.
0.05 Verified Buyer
I wouldn't recommend them. That's nothing against the people in Birmingham, they're fine. That's on Heavy Machines.
0.05 Verified Buyer
I bought an ASV forestry mulcher 8 months ago. I've had numerous issues including mechanical and electrical issues since I bought it. It is under warranty and I've had it serviced multiple times. Over the last 8 months, the machine has lost 60% of its value. I'm now in the market for a new ASV 135 forestry mulcher and would like to use the machine I previously purchased as a trade-in but the salesman told me that they won't take the machine I previously purchased as a trade-in because it's had so many issues. Also, when I bring my machines in to be serviced the technicians will often repair/replace things that aren't necessary so it ends up costing me more money.
0.05 Verified Buyer
They charged me a $1,500 delivery fee. They made me pay in advance, COD. I called around and found out most other companies only charge about $700." "The salesman was overbearing and rude. He miscalculated the charges." "I'll never rent with them again.
0.05 Verified Buyer
That would take too long to describe, so let me just summarize: horrible communication.

About Heavy Machines

Heavy Machines specializes in new, used, and rental equipment, parts, and service for the forestry, scrap, and heavy construction industries. They operate 11 branch locations that serve 14 states in the South, Mid-Atlantic, and Northeast. Heavy Machines carries tracked and wheeled excavators, material handlers, wheel loaders, soil and asphalt rollers, cranes, screens, tub grinders, rock drills, and much more. Choose from top brands like Liebherr, Link-Belt Excavators, Hitachi, Sakai, Dynapac, Yanmar, ASV, Diamond Z, Fecon, and many others.

In addition to providing heavy machines, their five equipment dealerships offer comprehensive heavy equipment service and a huge inventory of parts for most makes and models. Emergency equipment service is available on-site or in their shop!

Read Heavy Equipment's customer reviews to see what people say about them in our phone surveys.

Heavy Machines Locations

Memphis, TN
120 Mann Dr.
Piperton, TN 38017
(901) 260-2200
Map & Hours

Murfreesboro, TN
2115 N. Thompson LN
Murfreesboro, TN 37129
(629) 335-3077
Map & Hours

Gray, TN
364 Bob Joe Road
Gray, TN 37615
(423) 282-5462
Map & Hours

Portland, ME
2401 Broadway, bldg. #3
S. Portland, ME 04106
(207) 550-0014
Map & Hours

Skowhegan, ME
159 North Ave
Skowhegan, ME 04976
(207) 858-0051
Map & Hours

Covington, GA
10110 Roberts Way
Covington, GA 30014
(770) 788-0888
Map & Hours

Birmingham, AL
825 31st Street North
Birmingham, AL 35203
(205) 323-6108
Map & Hours

Mobile, AL
7651 Theodore Dawes Rd
Theodore, AL 36582
(251) 653-5955
Map & Hours

Decatur, AL
314 Beltline Rd NW
Decatur, AL 35061
(256) 898-0550
Map & Hours

Shreveport, LA
5200 Hollywood Ave
Shreveport, LA 71109
(318) 621-0854
Map & Hours