Verified Reviews for The Packline Co.

We conducted phone surveys with actual customers

Winsby receives invoices from The Packline Co. each month, then calls their customers to ask them to rate Packline, based on their experience. Packline's star rating is the total of all ratings and verified reviews from real customers.

800-235-1491    

The Packline Co.

4.8 240 surveys

Verified Buyers

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5.05 Verified Buyer
They had the products, and we got them promptly.
5.05 Alyana Roster
We get the products promptly, and it's easy doing business with them.
5.05 Justin Aoun
5.05 Nancy Kirkby
Everything has worked out well; they are easy to work with, and we get the products promptly. They are a good company to work with.
5.05 Verified Buyer
They are there when I need them, and they are always helpful and friendly.
5.05 Verified Buyer
The ease of ordering from them, and we like their products.
5.05 Verified Buyer
I'm happy with their products and haven't had any issues.
5.05 Kathy Trybuski
The ease of ordering from them, and how quickly we get the products.
5.05 Verified Buyer
We like their products, and they ship them promptly.
5.05 Wendy Moco
It was easy to do, and they were very pleasant. Everything was good.
5.05 Stiner Wright
I dealt with them for 16 years, and Steve, Casey, and Dennis are fantastic.
5.05 Theresa Haner
They are easy to deal with, and I get the product in a timely manner.
5.05 Tracina Lyons
I like the quality of their product and the shipping time. Casey Barczyk was always responsive to my needs.
5.05 Scott Powell
I like their attention to detail and customer service. Steve Rider, my sales representative and one of the owners, goes above and beyond what is needed. Their pricing is competitive, but the reason I purchase from Packline is their customer service.
5.05 Verified Buyer
I like their pricing and on-time delivery, and they are easy to work with.
5.05 Lisa Duvall
Everything is going well, and the sales representative is always available and helpful.
5.05 Verified Buyer
Everything worked out well with them and I like their products.
5.05 Verified Buyer
We like their products, and the ease of ordering from them.
5.05 Verified Buyer
They treat us well. I've not had any issues.
5.05 Verified Buyer
The ease of ordering from them, and how quickly we get the products.
5.05 Verified Buyer
They get the supplies to us promptly.
5.05 Verified Buyer
Working with Packline is simple, quick, and user-friendly.
5.05 Verified Buyer
They're easy to deal with.
5.05 Verified Buyer
We like their products, and they deliver them promptly.
5.05 Verified Buyer
They're easy to work with and get along with.
5.05 Verified Buyer
Everything worked out well, and we got the products promptly.
5.05 Mark Coe
It's always a good experience. Steve Rider is always helpful and on top of his job. He makes sure we are happy with them.
5.05 Teresa Jacobs
The ease of working with them and we get the products promptly.
5.05 Verified Buyer
They're easy to work with and always have what I need in stock.
5.05 Sharon Langenburg
I've never had any issues, and they've been more than helpful.
5.05 Verified Buyer
They're easy to do business with, and the products are high quality with a good cost.
5.05 Sheila Manasterski
The sales team is great. They're very helpful.
5.05 Verified Buyer
They're very dependable, and the prices are fair.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
Everything is good. They take care of us.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Rachel Jevahirian
5.05 Verified Buyer
It was a good and easy experience.
5.05 Verified Buyer
We like the products that we purchase from them.
5.05 Mariann Jonas
My representative at Packline takes great care of us. If I need something, it arrives the next day. They are a reliable source for our company.
5.05 Sandra Milimkovic
Casey Barchzyk is a reliable and knowledgeable sales representative. I know I am in good hands when Casey takes care of me.
5.05 Beth Holm
The representatives at Packline have always been very helpful and get our orders delivered on time.
5.05 Chris More
Brother takes great care of us and has the lowest prices.
5.05 Verified Buyer
5.05 Dan Giddis
Steven Ryder takes good care. He came out and let me know what we needed, and he has been a great help to us. I have recommended them to others.
5.05 Theresa Haner
They're fast and responsive. The product was sent out in a reasonable time. 
5.05 Verified Buyer
They're a great company that we've dealt with for years.
5.05 Marie Pucak
They're a local company that has great customer service and knowledge.
5.05 Karen Roumpz
It's easy to order from them and we like the products that they have to offer. It was a good experience.
5.05 Theresa Haner
I'm happy with them, we like their products and how promptly we receive them.
5.05 Brad Bishop
Everything worked out well and we got the products promptly.
5.05 Verified Buyer
They had the supplies and the ease of ordering from them.
5.05 Verified Buyer
The ease of ordering from them, and we get them promptly.
5.05 Steve Jaeck
It's always a good experience, we like their products that we purchase, and I have no issues with them.
5.05 Verified Buyer
We like their products and they have them shipped to us quickly.
5.05 Verified Buyer
They're willing to go the extra mile.
5.05 Walter Chimka
5.05 Verified Buyer
They're easy to work with.
5.05 Verified Buyer
They're great; we've been doing business with them for a while now and will continue to do business with them. 
5.05 Verified Buyer
We like their products, we got them when they said we would, and the ease of working with them.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Mark Coe
They're great they know their stuff and if they don't they figure it out quick.
5.05 Verified Buyer
They always deliver our orders quickly.
5.05 Verified Buyer
They're great and have the supplies we need.
5.05 Butch Clark
They had what I needed and got it to us in a timely manner.
5.05 Angela Nikolic
They always have the products that we need available.
5.05 Verified Buyer
We've used them for over 10 years and they always provide great service.
5.05 Angela Macke
They offer excellent customer service. Steve is our sales rep and he's smart, knowledgeable and fantastic!
5.05 Verified Buyer
We like their products, and they have the delivered when they say they would.
5.05 Shannon Hambly
I am happy with them, and we get the products in a timely manner.
5.05 Stiner Wright
Everything worked out well, and we got the packaging supplies quickly.
5.05 Vera Perrot
They do a good job getting the products to us quickly, and they are always helpful to our needs.
5.05 Verified Buyer
They do a good job, and we like their products.
5.05 Verified Buyer
I receive my orders on time and have had a great experience with Packline.
5.05 Verified Buyer
They are a great customer and a great vendor.
5.05 Dan Giddis
Steven Rider is great, and he takes good care of our needs. It's always a good experience when working with him.
5.05 Verified Buyer
We like the products that we purchase from them.
5.05 Megan Danks
They get the products to us quickly and I haven't had any issues with purchasing from them.
5.05 Casey Stahr
They are excellent, and we like their products.
5.05 Verified Buyer
We like the products that we purchase from them.
5.05 Casey Jensen
They had the supplies that were needed and had them shipped/delivered promptly.
5.05 Chancey Kemp
They are easy to work with and we like their products.
5.05 Michelle Cox
I always get good service when it comes to Packline, and they're very prompt.
5.05 Verified Buyer
They helped repair my sealer, and we were happy with it.
5.05 Verified Buyer
Their customer service is always tops. They're outstanding and we've never had an issue with them.
5.05 Verified Buyer
They have the parts we need when we need them and they always offer great service.
5.05 Verified Buyer
They're easy to deal with and offer a good product line.
5.05 Verified Buyer
They offer local delivery.
5.05 Eric Trombley
They're always friendly and willing to help every time I call.
5.05 Cathy Trybuski
They're user friendly and I deal with one person all the time. They get back to me quickly with what I'm looking for and make the transaction easy.
5.05 Kris Crillo
They're so easy to do business with. They carry a great line of products and always have what we are in need of.
5.05 Teresa Jacobs
Their customer service is always excellent. They answer their phones and if we have to leave a message they always get back to us quickly.
5.05 Walter Chimka
I already highly recommend Packline due to their service. They are friendly and have a wonderful crew working for them. Everything is always easy when dealing with Packline.
5.05 Verified Buyer
They have a good variety of supplies and we receive our orders quickly.
5.05 Scott Powell
I already recommend Packline on a weekly basis. They are a phenomenal company.
5.05 Verified Buyer
They make doing business very easy. I've not had any issues.
5.05 Kim Gerow
It's just easy to order. They don't give you a hard time. They make it easy.
5.05 Sandra Milimkovic
I don't need to order often but they do a great job each time. Very professional.
5.05 Verified Buyer
The materials I order come in on time and they're easy to work with.
5.05 Mariann Jonas
Super easy to order from them. I just email and they get right back to me. Staff is very nice when I've called in the past.
5.05 Mary Peterson
They're very easy to work with.
5.05 Verified Buyer
Outstanding delivery options and they can get us what we need in a timely fashion.
5.05 Verified Buyer
I enjoy working with them.
5.05 Barb Adamski
I've had very good experiences. They work with us, we work with them, it's a good back and forth. They are an excellent company to work with.
5.05 Seret Ishak
They're excellent, I have no issues. The communication is very good, and the quality as well. The salesman I deal with is a great person. He always does his best to answer my questions.
5.05 Jim Landon
They're really responsive.
5.05 Verified Buyer
Everything went as usual, it went smoothly.
5.05 Nick Cerasuolo
They usually take care of us pretty good. I think they're a great company and their response time is very quick and they always get us what we need.
5.05 Verified Buyer
I enjoy the ease of ordering online and how quickly they get the products to us.
5.05 Verified Buyer
Everything is really good when it comes to Packline. I haven't had a chance to look at all of their materials but for what we do get, it's great.
5.05 Verified Buyer
I just like that they take care of it all.
5.05 Verified Buyer
They have what we need and they get it to us very quickly.
5.05 Verified Buyer
They're very responsive, they're very knowledgeable.
5.05 Verified Buyer
We've had no problems with Packline.
5.05 Verified Buyer
I have no complaints. They get the supplies to us promptly and they are professional.
5.05 Verified Buyer
It's easy to order from them and they always get the supplies to us promptly.
5.05 Dan Giddis
They make sure I get the supplies that I need, and they are always helpful to our needs.
5.05 Verified Buyer
We get the products delivered to us quickly, and it's always a good experience.
5.05 Verified Buyer
They had the supplies delivered to us quickly and I have no issues with them.
5.05 Theresa Haner
I'd recommend because they're easy to deal with and also for the pricing.
5.05 Verified Buyer
They're very easy to deal with and very friendly. I get the products in two or three days. I'd recommend due to ease of use, quality and shipping speed mainly.
5.05 Verified Buyer
Phil Brown is my contact over there and he's great. Whenever I call him things are always in stock and ready to ship. I've had no negative experiences with them.If I call them today and tell them what I need, tomorrow it will be here. It's very easy to deal with packline.
5.05 Verified Buyer
As of right now, I've only placed two orders from Packline with Casey. She's very helpful. So far, everything has been great.
5.05 Verified Buyer
There were no issues. Everything works out great when we purchase from Packline.
5.05 Verified Buyer
They've always helped us out and bend over backwards to make sure we get what we need in a timely manner.
5.05 Beth Holm
They always provide everything I need. My reps been very helpful in providing quotes on new products, one off products that I might need, things of that nature. He also always seems to have product in stock when needed.
5.05 Kris Crillo
I'd recommend them based off the ease of doing business with them and their reliability. They've always had what I've needed. They've always been great.
5.05 Mark Hervey
Packline's customer service impresses me the most.
5.05 Marisa Kent
I recommend Packline all the time. Steve, our representative, is very thorough and knowledgeable. He's wonderful at communicating. On top of that, Packline's prices are great too.
5.05 Kim Gerow
Our representative is friendly and helps get us what we need.
5.05 Sheila Manasterski
Phil, my sales representative, is very helpful. He's been a really huge help. That's the biggest thing for me.
5.05 Mark Coe
Steven is great to work with. They've have been very useful and helpful for us. We plan on giving you all a call again soon next month. Keep up the great work!
5.05 Verified Buyer
They get us what we need and have good products.
5.05 Wade Freeman
We've been using you guys for 30 years. You guys are very reliable to purchase from.
5.05 Verified Buyer
Their customer service impresses me the most.
5.05 Marc Fulker
They have great delivery.
5.05 Nicole Brosky
I deal with Casey Barczyk a ton and he is amazing. He does such a great job and is so friendly. I can depend on him always. Also, Rachel Seay helped me this last time and she was also very friendly, knowledgeable and helped me get what I needed. I love the quality of their products and the availability. It is also nice that everyone is treated equally at Packline and I trust they would look out for whoever I recommend.
5.05 Verified Buyer
We have never experienced any issues with Packline.
5.05 Verified Buyer
Casey is very pleasant to work with. He gets back to me right away in a timely manner.
5.05 Sharon Landenburg
We have never had any issues with Packline.
5.05 Jennifer Harwood
Packline is always there when we need them. They are the most trustworthy company I have done business with.
5.05 Verified Buyer
I like how fast we were able to receive the product when we ordered it.
5.05 Jennifer Donajkowski
They're always on time and speedy.
5.05 Matt McLean
It's very easy to order from Packline.
5.05 Verified Buyer
They always have the supplies we need in stock and ship things in a timely manner.
5.05 Eric Trombley
Packline is easy to do business with and ships its materials in a timely manner.
5.05 Verified Buyer
They have good products and their staff is friendly.
5.05 Mark Fulton
I've been doing business with them for years. They're a great company.
5.05 Rob Ohler
They get us products quickly.
5.05 Michelle Cox
I think they are fantastic.
5.05 Verified Buyer
We have always been happy with them, and we like the products that they have, and it's always a good experience.
5.05 Verified Buyer
They've always been great to work with. We've worked with them in the past too and it worked out well.
5.05 Verified Buyer
It's very easy to place orders and work with them. I'm not a huge fan of the up charge delivery fee though.
5.05 Marisa Kent
They have good customer service, products, and pricing.
5.05 Mark Hervey
I've been dealing with them for years are always quick to respond and help.
5.05 Karen Roumpz
They are convenient to do business with.
5.05 Tom Klosowski
Packline has always been a great vendor to work with. I never run into issues while ordering from them.
5.05 Verified Buyer
I do appreciate them a lot and already recommend them. I enjoy the fact that they're up in Traverse City.
5.05 Verified Buyer
They're easy to work with. Most of the time they have everything you need. Everything today is increasing with prices but Packline does have competitive prices too.
5.05 Verified Buyer
Everything worked out great while working with Packline.
5.05 Angela Nikolic
You all offer a lot of different packaging options for warehouses and that's great! The shipping is super quick too.
5.05 Tom O'Neil
What we buy works well from the steel bands and banding we've purchased. I would highly recommend Packline to people in need of that.
5.05 Mike Jaeck
If we're behind on ordering something and are in a hurry, they go out of their way to get us what we need.
5.05 Sarah Alderman
Just recently I ordered the wrong thing, and they were very good about getting the correct product back to me.
5.05 Verified Buyer
Every time I purchase from Packline, everything always turns out great. We haven't purchased from them in awhile but I'm sure we will again soon.
5.05 Verified Buyer
This time around, we ended up going with the pick-up option just because we wanted to save more without having to pay for the shipping costs. Everything is great and the employees there are easy to work with.
5.05 Hussam Blaine
They did a great job. I enjoy working with them.
5.05 Verified Buyer
I would highly recommend them. Everything was good.
5.05 Verified Buyer
They do all our labels. I can't find anyone else to do it faster and at that price.
5.05 Verified Buyer
We are happy with them, the get us the supplies quickly, and I would recommend them to others.
5.05 Tiffany Sanfor
Easy to work with them and they get the products delivered to us the next day.
5.05 Gregg Kasper
They are a good vendor, they get the products to us quickly, they are easy to work with and I would recommend them to others.
5.05 Wade Freeman
They are a good vendor to work with, and we like the products that they have available. Will continue to use them in the future.
5.05 Ken Hodge
They got the supplies delivered to us quickly and it's always easy when we work with them.
5.05 Alexis F.
Everything has gone well with Packline. I never ran into an issue with them and they are very reliable.
5.05 Barb Adamski
Steve really cares about his customers and makes everyone happy. Packline is good to us.
5.05 Verified Buyer
It's a great company to work with and they have great products!
5.05 Jim Landon
They are local to us and very easy to work with.
5.05 Joan Tiborcz
Everyone is pleasant to work with there.
5.05 Todd McCain
Haven't had any problems with them, the get the supplies delivered to us quickly, and I would recommend them to others.
5.05 Brad Bishop
They get the products to us quickly and it is always a good experience when we work with them.
5.05 Verified Buyer
Haven't had any issues with them and they get the products delivered to us quickly.
5.05 Nicole Broski
Have used them for years, and it's always a good experience. I would recommend them to anyone.
5.05 Verified Buyer
They are professional and they get the su0plies to us quickly.
5.05 Verified Buyer
They get the products to us quickly, the ease of working with them, and they have competitive pricing.
5.05 Michelle Ward
They got the products delivered to us quickly and everything worked out great.
5.05 Kris Crillo
Everything worked out great, and we haven't had any issues with them.
5.05 Verified Buyer
On time delivery.
5.05 Verified Buyer
Everything you just mentioned: service, quality of the product, delivery, pricing and communication.
4.55 Rachel Jevahirian
I don't have any issues with them, and they have the products shipped to us promptly.
4.55 Verified Buyer
They do good at getting us what we need.
4.55 Verified Buyer
They've just met all our needs.
4.55 Butch Clark
The straps are good, and they work well with our equipment.
4.55 Verified Buyer
4.55 Sarah Dunham
They get the products to us promptly, we like the products that we purchase from them, and it's always a good experience with them.
4.55 Beth Holm
Our rep is always easy to get a hold of. They respond quickly to purchase orders and often times get things shipped out next day.
4.55 Verified Buyer
I only order one thing from Packline, which arrives promptly and is always correct.
4.55 Verified Buyer
They worked out very well for all of my needs.
4.55 Verified Buyer
Whenever I call they are polite and easy to work with.
4.55 Verified Buyer
They have good products and are helpful.
4.55 Sherry McCrary
They're easy to do business with.
4.55 Michelle Martin
They have quick local delivery.
4.55 Verified Buyer
Packline is good to work with but I don't think they offer free delivery. When you get to a certain dollar amount, they should offer that. But if they do, I never knew.
4.55 Verified Buyer
They are easy to work with and get us our products quickly.
4.55 Verified Buyer
They have good customer service and we receive our products quickly.
4.55 Ken Ankney
The quality and knowledge of products, the rep always has answers for me quickly.
4.55 John Zofko
They're local and they have good prices.
4.55 Verified Buyer
The prices are cheaper.
4.05 Eric Perrot
We handle things well.
4.05 Verified Buyer
4.05 Verified Buyer
They're responsive, and my sales rep communicates well. 
4.05 Ken Gugel
I have dealt with Packline for a very long time. They are fair, never let me down, and a great company overall.
4.05 Verified Buyer
4.05 Verified Buyer
They have good products, so I'd recommend them if someone needed those products. 
4.05 Verified Buyer
They answer the phone and get us what we need.
4.05 Verified Buyer
They do a very good job at what they do.
4.05 Verified Buyer
They've always been super easy to work with and do a really good job for us, but the pricing is a little higher than we'd like.
4.05 Verified Buyer
The Packline Company has always been our go-to. They always have what we need in stock; if not, we receive it quicker than expected. The materials and equipment they sell are the most durable on the market. I think highly of their service and products.
4.05 Brad Bishop
4.05 Verified Buyer
They do a good enough job.
4.05 Jennifer Dice
I've not had any issues. It's really simple to place my orders via email.
4.05 Nick W
They always have what I need.
4.05 Brian Beck
I've never had any problems, we get good service all the time.
4.05 Verified Buyer
Their response times and the delivery times are very fast.
4.05 Joann Tiborcz
Packline is very easy to work with.
4.05 Verified Buyer
They do a good job for us.
4.05 Verified Buyer
The packages always come on time and we've never had any issues with them.
3.55 Verified Buyer
Some vendors that Packline deals with, we can just go directly to those vendors most times.
3.55 Verified Buyer
They have great response times and the quality of products offered is great.
3.55 Verified Buyer
The quality and timeliness on shipping the products is great but the pricing is a little high.
3.55 Verified Buyer
I'm currently waiting on an eta for my last order and it's been about two weeks. Sometimes Casey doesn't respond in a timely manner. The contacts don't really work out that well. Is there a way we can contact someone else? Also, the tag lines don't have numbers on them so we try reaching out by email and that doesn't help out much either. Other than that, the parts have been fine. I just wish we had solid etas. We always have to call our customers to update them on the eta when we don't really know the eta coming from Packline.
3.55 Verified Buyer
I ordered and picked up a 1/2 inch steel band but when I put it away, I figured out it was 5/8ths. When I called that day, I spoke to someone late in the day, assuming they only had about 90 minutes until closing time. To my surprise, the nice gentleman delivered, shipped and resolved the problem on the same day. I understand errors do happen. I had a great experience knowing how fast and willing he was to correct the issue.
2.55 Verified Buyer
They provide a painless process for ordering. It's not positive or negative, they just do what I need and that's it.
2.55 Julie Mathews
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer

About The Packline Co.

The Packline Co. specializes in providing packaging automation equipment, as well as packaging materials like stretch film, corrugated boxes, strapping, tape, poly bags, and more. They also develop custom packaging solutions, optimized for your specific business, products, requirements, and budget. The Packline Co. offers packaging options for a wide variety of industries, including automotive, manufacturing, fulfillment, ecommerce, agriculture, medical, food and beverage industries, and more.

Packline also provides packaging services like custom branding, predictive maintenance, packaging machine installation and service, inventory management services, and more.

Read The Packline Co. reviews below to see what people are saying about them in our phone surveys.

The Packline Co. Locations

Headquarters
Trenton, MI
1675 Fritz Dr
Trenton, MI 48183
734-692-7800
Map & Hours

Flint, MI
4100 Market Pl
Flint, MI 48507
810-239-8633
Map & Hours

Traverse City, MI
2889 Aero-Park Dr
Traverse City, MI 49686
231-342-2707
Map & Hours