Verified Reviews for Tach-It

We conducted phone surveys with actual customers

Winsby receives invoices from Tach-It each month, then calls their customers to ask them to rate Tach-It, based on their experience. Tach-It's star rating is the total of all ratings and verified reviews from real customers.

201-440-5500    

Tach-It

4.8 244 surveys

Verified Buyers

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5.05 Linda Rankin
Tach-It has quality products and quick shipping. I had no problems with my order at all, and I got exactly what I expected. I was very happy with my experience.
5.05 Pam Gerhardt
I handle all the ordering for my company from Tach-It, and I have to say, they always deliver. Their products get to our customers on time, without fail, and they always end up in the correct department. As a reseller, it's incredibly important that our vendors can be relied on for both of those things. Plus, we also use their products in-house, and they work great for us.
5.05 Jenny Fletcher
I've been purchasing from Tach-it for years, and I've never had any issues. They have everything I need, and their products are top quality. They ship my orders fast, and the reps are always knowledgeable and helpful. It's really easy to do business with them.
5.05 Verified Buyer
They handle all our order efficiently, and they are easy to do business with.
5.05 Verified Buyer
We always order the same thing from Alliance, but we never have any issues. They always have our stuff in stock, so we never have to worry about running out. The whole process is seamless from ordering to receiving the goods.
5.05 Lisa Stewart-Bailey
I really like how easy it is to order from Tach-It. Their customer service reps are friendly and helpful.
5.05 Brenda Durose
Nothing
5.05 Sara Benner
I'm really happy with Tach-It. They have everything I need for my packaging supplies and machines, and they know what they're talking about. I also don't have to worry about late shipments because they're always on time. I would definitely recommend them to anyone who needs a reliable supplier.
5.05 Norm Krohn
I can't say enough good things about the team at Tach-It. After it they serviced it, it runs like it was brand new. I can't thank them enough for the excellent service. I'd say they're the best of the best.
5.05 Verified Buyer
I recently purchased some packaging supplies from Tach-It, and I was very happy with the service and quality.
5.05 Mahlon Bawell
Tach-it was easy to work with, and the service was fast and efficient. The price was reasonable, and Joe was upfront and transparent about the cost of repairs. He was great about communicating with me throughout the entire process, keeping me in the loop about what was going on and what to expect. I had a really good experience with them and would definitely recommend them for any packaging equipment repair needs.
5.05 Gina Hill
I recently had a great experience with Tach-It. Everyone I interacted with was professional and nice, and the whole process was super easy. The entire experience was great, from the initial contact to the final product. I would definitely recommend Tach-It to anyone looking for high-quality products and excellent customer service.
5.05 Verified Buyer
I've been happy with Tach-it for years. Their products are top-notch, and they have everything I need for my business in one convenient location. I don't have to worry about late shipments because their shipping is fast and reliable. Tach-it's a great company with great products that my customers love.
5.05 Robin Russell
Their response times are great, confirmation came quickly and we've never had an issue with Tach-It.
5.05 Verified Buyer
They have what we need.
5.05 Verified Buyer
NA
5.05 Verified Buyer
We are distributors.
5.05 Verified Buyer
Tach-It has always done well for us. They are very reliable about having products in stock.
5.05 Verified Buyer
They have what I need when I need it.
5.05 Verified Buyer
They have what we need for our customers.
5.05 Verified Buyer
Tach-It is a very well-rounded and easy company to work with. They get us our supplies and machines promptly and with accuracy.
5.05 Verified Buyer
They're easy work with and have the items we need.
5.05 Matt Thibert
The prices are fair and they had exactly what I needed in stock.
5.05 Scot Matthews
This was my first time buying from Tach-it. Their staff made it the most seamless transaction I've ever had. I was in contact with Steven Clements; he is the nicest and most knowledgeable person. I was recommended by a friend who uses Tach-It and I am very pleased with the recommendation. Boy, am I glad I listened to him. Tach-It will receive my business from here on. Their products are the most durable and reliable ones I have come across.
5.05 Tracey Wise
They have a knowledgeable staff and they're eager to help us with every order.
5.05 Verified Buyer
The customer service department is very helpful. They even sent us tagging fastener samples before we ordered so we could make sure they were what we needed.
5.05 Julie Hill
I've never had a problem with them and they offer great service.
5.05 Verified Buyer
They always take good care of us.
5.05 Ben Duerr
They're very easy to work with.
5.05 Ken Justin
They're spot on with good products and service.
5.05 Crystal Calvillo
They have a good selection to choose from and the pricing is fair.
5.05 Buzz Brown
I've been doing business with Tach-It for 30 years and have always had a good experience with Steve and the crew.
5.05 Bill Hailey
They bring a valuable price point to the market and carry what we need.
5.05 Verified Buyer
They have good customer service and are easy to work with.
5.05 Verified Buyer
They have good pricing.
5.05 Verified Buyer
We enjoyed doing business with them.
5.05 Sean Mahoney
Everything went great so far. I haven't worked with them a whole lot yet but I'm definitely liking working with them so far. Everything went really smoothly.
5.05 Verified Buyer
I haven't had any problems at all.
5.05 Verified Buyer
They have good customer service and they're a private family company. I like working with those kind of businesses.
5.05 Verified Buyer
They have responsive customer service and quick turnaround time.
5.05 Verified Buyer
They communicate very quickly with us every time.
5.05 Verified Buyer
I just place my orders and they get them out right away.
5.05 Verified Buyer
The ease of ordering. They get it done on time and right.
5.05 Pete Esbrook
They have a wide a wide variety of unique, quality equipment.
5.05 Alan Smith
Tach-It has always been a solid company and they stand behind their products. Steve is the owner and has been a great help to me.
5.05 Troy Sierer
They're an American company.
5.05 John Kinsella
I like their service. Always outstanding, timely and friendly.
5.05 Larry Begia
They've been around long time, family owned. Products they provide are great, strong and durable.
5.05 Verified Buyer
They're easy to work with and have a good product line.
5.05 Verified Buyer
I appreciate their customer service and how helpful their labeling equipment is.
5.05 Verified Buyer
Tags
5.05 Lauren Hardy
They're reliable, they ship our orders on time, and we haven't had any problems with them.
5.05 Richard Turner
I've never thought about it before.
5.05 Verified Buyer
They're just easy to work with.
5.05 Verified Buyer
A history of providing a consistent product, reasonable pricing, and the customer's ongoing requests for their products.
5.05 Bryan D. Hill
They have reliable products that are trouble-free.
5.05 Verified Buyer
I just like the ease of doing business with them.
5.05 Ben Patrick
I love Tach-It's communication. Johnny is the best!
5.05 Verified Buyer
Everything you guys do and offer is great.
5.05 Verified Buyer
Their delivery time is quick.
5.05 Rebakah B.
We received this order on the 1st of March and it was placed on the 26th of February. That's really good and a pretty quick delivery.
5.05 Verified Buyer
We only had one pre-paid transition with you guys. Everything worked out very smooth for us. We'll keep you on our radar for next time.
5.05 Anisa Williams
It was very easy to do business with Tach-it. Plus everything we needed was in stock and came quickly.
5.05 Verified Buyer
Everything is always perfect when we order from Tach-It. They are very knowledgeable and sustainable.
5.05 Verified Buyer
They do a great job at getting us what we need for our clients.
5.05 Kristy Verdier
They're easy to deal with overall.
5.05 Verified Buyer
We are a third party for Tach-It. We have always been happy with what we receive from them.
5.05 Taylor Decker
Tach-It always takes care of our needs. They run a wonderful operation.
5.05 Verified Buyer
They do a good job for us.
5.05 Hassan Zafar
They are always on top of everything we use them for.
5.05 Verified Buyer
Good service is hard to come by these days and they have it.
5.05 Verified Buyer
They have quick turnaround service.
5.05 Dan Fellona
Tach-It does an amazing job with all of their services.
5.05 Maura Bowen
Their whole team is easy to do business with. We never have any issues and they rank the highest in my book.
5.05 Verified Buyer
The availability of parts and friendliness of the service you receive. The sales team is extremely knowledgeable and we never have any issues.
5.05 Paul Hill
Their expertise and quality of products stands above the rest.
5.05 Verified Buyer
All of our sales representatives like doing business with Tach-It. We have never had any issues or complaints.
5.05 Verified Buyer
We're happy with our experiences.
5.05 Verified Buyer
They have the products we need to distribute to our customers.
5.05 Verified Buyer
We have been doing business with Tach-It for over 30 years now. We love their products. The responsiveness of their team is above all. The products are amazing and we will continue to do business with this wonderful company.
5.05 Verified Buyer
We order from Tach-It and they ship the products to our customers. We have never had any complaints from our customers. We have been happy with their services.
5.05 Verified Buyer
They have good products and we have no complaints.
5.05 Verified Buyer
We have never had any issues with their products, delivery time, invoicing or general issues.
5.05 Verified Buyer
Their responsiveness as a company is wonderful. The lag of shipping time is sometimes frustrating but once we get the product, it is worth it.
5.05 Derrick Fung
They got the supplies to us quickly and it's always a good experience when we purchase from them.
5.05 Verified Buyer
Everything is always very good when we order.
5.05 Robert Stern
We've worked with Tach-It for a very long time. It's been over 10 years since I first started working here that I know we've been working with them. I love the workers and the owner. They're great people and have great products.
5.05 Verified Buyer
The purchasing process went great. I had no issues with Tach-It. Other suppliers always give us a hard time with the process of purchasing but you guys were great!
5.05 Verified Buyer
It's hard to say as I only actually use them for this one specific item. I can say I've never had or heard any complaints when using Tach-It but otherwise don't have much I can truthfully comment on.
5.05 Misty Bowman
They have good customer service, they respond fairly quickly, and they don't have a high turnover rate.
5.05 Verified Buyer
Everything went very smoothly, no issues.
5.05 Verified Buyer
I use them all the time.
5.05 Verified Buyer
Their business is great. Everybody really seems to know their stuff.
5.05 Verified Buyer
I've never had any issues with Tach-It. Honestly, we don't work with the product directly but we've never had any issues purchasing from them.
5.05 Garvin Alexander
Tach-it is easy to do business with and has great customer service.
5.05 Stephen Donovan
Tach-it fills a niche that other equipment manufacturers do not supply very well.
5.05 Theresa Valdes
Tach-It's speed, customer service and pricing is great!
5.05 Verified Buyer
They're pretty fast.
5.05 Walter Cabrera
We've been doing business with Tach-it for years and have never had any issues with them.
5.05 Kristen Travis
Their product is high quailty and we have had no issues with anything.
5.05 Pam Akin
I like the they have a very specific niche of products.
5.05 Kelly Rogers
5.05 Nat Bello
We have been doing business with them since the current boss was a baby. They have reliable products, great customer service and care about what they do.
5.05 Kathy Barns
They know what they are doing and they are very helpful. I enjoy doing business with them.
5.05 Verified Buyer
They always have everything we need in stock and we receive it quickly.
5.05 Lynnae Hanson
The ease of doing business with Tach-It is wonderful and they have quality products.
5.05 Rob Desjardins
They are good people and easy to do business with.
5.05 Verified Buyer
We had a one time order for a special customer and they were able to get the items that we needed for them.
5.05 Verified Buyer
We have never had an issue and we love their machines and products.
5.05 Nancy Bioffi
You carry certain products that others don't.
5.05 Verified Buyer
The pricing.
5.05 Verified Buyer
I like how fast the products come.
5.05 Molly Herndon
It's an easy process to order from them.
5.05 Chrystal Houston
My rep anytime we need to get in touch with him it is always quick. I think quicker than other reps from other companies. I like there have been major improvements over the years in customer service.
5.05 Verified Buyer
They're very knowledgeable and very nice to work with.
5.05 Sonya Walden
They have a good quality of products and are great to deal with.
5.05 Cressa Davis
Whenever we had to contact customer service they respond in a timely manner and they are good to work with.
5.05 Kristy Verdier
We only buy 1 or 2 items because it's a specified item from my customer.
5.05 Tammy Alexander
We have been using them for years and have never had an issue.
5.05 Chris Peterson
The ease of purchasing also the simplistic nature of ordering
5.05 Peter Kates
5.05 Lamar Dixon
I recommend Tach-It every chance I get".
5.05 Nick Sanders
You have the packaging supplies that my customers or I need.
5.05 Verified Buyer
They have the products when I need them.
5.05 Dean Ganino
You guys are easy to work with, I haven't had any issues so far".
5.05 Crystal Calvillo
The purchasing process is always easy. Overall, everything comes on time.
5.05 Sherri Hirad
You guys are great to work with anytime I have had a problem it is fixed promptly".
5.05 Alan Smith
I feel you have a solid line of products and are a solid vendor. Steve and Jo in Matence have been great.
5.05 Sheri Melancon
I like the ease of doing business with them it's never a hassle.
5.05 Verified Buyer
We like the products that they supply us, and they are always professional.
5.05 Adam Rogers
I give them a thumbs up, they do everything they say the will do".
5.05 Sarah Pedersen
Everything is good'.
5.05 Verified Buyer
N/A
5.05 Amy Rose
They are always really quick to get back to us. They are also very easy to work with and have great customer service.
5.05 Verified Buyer
They were quick to communicate when it would be delivered.
5.05 Ben Patrick
They're great. I have been using them for 10 years.
5.05 Ben Kuhn
I like the ease of doing business with them.
5.05 Maura Bowen
Personally, I enjoy working with them. They are easy to work with and very friendly.
5.05 Verified Buyer
Everyone at Tach-It is always so nice. Our last order ended up getting shipped directly to our customer but we haven't heard anything from them so I assume everything went perfect.
5.05 Verified Buyer
Tach-It offers great products and they have a wonderful customer service team.
5.05 Verified Buyer
We sell the products to our customers and so far we haven't heard any complaints.
5.05 Verified Buyer
We sell their products, isn't that good?
5.05 Verified Buyer
This is our second time working with Tach-It. The first time everything was well and they kept us updated. This second time, our purchase is still in trans-it but they've kept us updated. It is a very niche business but works out well for what we need this moment.
5.05 Kim Shappley
We're distributors and have been buying from Tach-It for years now. We have no complaints.
5.05 Verified Buyer
We mainly communicate with them through email and we always get our questions answered in a timely manner. We love that the invoices are quick too. All in all, we enjoy working with Tach-It.
5.05 Brian Hay
They have wonderful service and prices. Ever since we started working with them, they've been great and never disappoint.
5.05 Walter Carerra
We've been ordering from them for 40 years now and I have never come across any issues. I've known Steve for about 20 years now and he's just wonderful to work with. The whole company is great!
5.05 Scott Coswold
Scott is awesome. We love working with Tach-It. Everything is always great while working with them.
5.05 Stephanie Lachman
Everything has been excellent while working with Tach-It. I've never heard of any complaints within our company about you guys either.
5.05 Verified Buyer
They've been so great to work with! Everything's been going great so far.
5.05 Verified Buyer
5.05 Verified Buyer
Everything worked out great and our customers love the supplies we purchased from you.
5.05 Jiny McBride
They have the parts we need and shipping is quick.
5.05 Max Zisman
It's easy to work with them and everything turned out great. Debra was very helpful. She helped me out a lot because there were less things for me to worry about.
5.05 James Dayley
They are a great company with great people. They are knowledgeable and good at what they do.
5.05 Richard Gust
I have no complaints about them, and they had the supplies delivered to us quickly.
5.05 Becky Thompson
We've never had any issues with them and the products we buy from them are a good quality.
5.05 Kristen Cravis
They have great customer service and great quality products.
5.05 Misty Bowman
Tach-it is a great company and they are easy to work with.
5.05 Donna Flavin
They're just really easy to work with, they're family owned, and they care about their customers.
5.05 Verified Buyer
Twist ties. It's kind of a niche, there aren't a lot of guys doing it.
5.05 Brenda Durose
They're easy to talk to, they take care of all of my orders, and if I have a question the service team will walk me through everything.
5.05 Verified Buyer
Everything is easy and we had no issues with them. The delivery is fast and the information is clear.
5.05 Tessa W.
Everything worked and was delivered as expected.
5.05 Olivia Sanchez
We ordered the tape from you guys as a test purchase and it worked out well! We will be ordering more soon.
5.05 Verified Buyer
Everything is excellent!
5.05 Verified Buyer
I have no complaints towards Tach-It.
5.05 Terri Knight
We have very good relationship with them, and it's always been a good experience.
5.05 Nat Bello
They always have good products to choose from and I've been a customer for many many years. They always help and treat me well.
5.05 Stephen Donovan
If I knew of somebody that needed what they sell, I would share that information and tell them to go to Tach-It.
5.05 Tom Sobeski
I guess it's pretty basic. They had a part, I needed it, problem solved.
5.05 Cara Deron
They are easy to do business with.
5.05 Verified Buyer
Marlene, my rep, is amazing.
5.05 Annie Schmitt
They are easy to do business with.
5.05 Ray Eilenfeldt
They've given me good service.
5.05 Mackenzie Golden
They are easy to do business with, responsiveness and consistency of their products are always great.
5.05 John Richtarik
They're just easy to work with. They're good at what they do. They're very efficient and timely.
5.05 Gabe Tejara
Jim went above and beyond to get what I needed. I was able to go to his home address and pick up the machinery.
5.05 Verified Buyer
Good prices, good quality, and timely shipping.
5.05 Verified Buyer
To customers, a 10, not to anyone else.
5.05 Verified Buyer
Their customer service is always helpful and easy to work with.
5.05 Verified Buyer
We enjoy working with them. They always take great care of our needs.
5.05 Becki Krause
Everything always goes well. I've never experienced an issue.
5.05 Bryan D. Hill
They have excellent quality products and they have good pricing.
5.05 Kay Martin
They're good to respond quickly and they usually get stuff shipped out quickly. There have been times when things were backordered, but they do communicate it. They're good to respond and give me the information I need.
4.55 Quitman Starks
I recently placed an order from Tach-It and found the transaction to be smooth and hassle-free. The products were, as always, of the highest quality.
4.55 Verified Buyer
They're always helpful and knowledgeable.
4.55 Verified Buyer
They have what we need and they're good people.
4.55 Kathy Barnes
Tach-It always gets me my order quickly. They are very nice and easy to do business with. I highly recommend them to anyone needing packaging tools or machines.
4.55 Dot Finleyson
I've never had a single problem with them.
4.55 Verified Buyer
Automation seems to be the more reliable way over people now a days.
4.55 Verified Buyer
When it comes to automating processes they are the best. Their relationship with Tach-It is key.
4.55 Verified Buyer
I've never had an issue with Tach-It.
4.55 Lee Howard
We have never had any issues with Tach-It. They have great customer service and products, and they are responsive.
4.55 Verified Buyer
They are always responsive, great customer service and wonderful products. We have been doing business with them for years and I don't see us changing suppliers.
4.55 Verified Buyer
They provide a good service and are very knowledgeable.
4.55 Marta Gonzalez
I know the ease and knowledge when doing business with you.
4.55 Verified Buyer
I like the ease of ordering products. The products are always available and the pricing is competitive.
4.55 Cliff Hamrick
4.55 Steve Smith
We got tape the dispensers and everything has been great so far.
4.55 Verified Buyer
I would love to give a 10 out of 10 but there have been a few shipping delays. Other than that, everything's been great!
4.55 Marie Schaller
4.55 Verified Buyer
The quality of the items we purchase is good.
4.55 Kristy Verdier
4.55 Sara Thornton
Really, from my perspective, the customer service is what puts it over the top for me.
4.55 John Rebrovick
They are prompt. Plus, their packaging and products are great!
4.55 Verified Buyer
My experiences have been very pleasant.
4.55 Verified Buyer
No one is perfect but Ben Clements is pretty good! Never had any issues.
4.55 Verified Buyer
It's just nice that the lead times are short, I've had no problems, and hear back in a timely manner.
4.05 Daniel Nabavian
I already recommend Tach-It for many reasons. They have quality products, reliable customer service, and complete orders with accuracy. I love Tach-It overall.
4.05 Mac Binger
The pricing is right and they're easy to deal with.
4.05 Verified Buyer
Everything seemed to go fine for the most part. We do have some trouble with the usability of the tape.
4.05 Verified Buyer
They're easy.
4.05 Verified Buyer
It's a great company.
4.05 Verified Buyer
It's just the customer service.
4.05 Verified Buyer
They are a wonderful business to work with.
4.05 Verified Buyer
They've got a nice selection.
4.05 Dion Lopez
They are always straight forward with our guys about their products. Everything is always on time and the order is correct.
4.05 Verified Buyer
4.05 Brain Priddy
4.05 Verified Buyer
We have only ordered from them once on behalf of another customer. They offered a product that our company does not.
4.05 Jeff Vogelsang
I resell products I buy from them and it is an easy process to get what I need from them.
4.05 Verified Buyer
They have good products and always do a good job for us.
4.05 Nathan Boucher
Deb is awesome he is always helpful. The quality of the machinery is amazing.
4.05 Dion Lopez
The service and product that we receive are great.
4.05 Sherrie Fouts
4.05 Brian Priddy
4.05 Mark Beinke
They have what we are looking for, and the sales team is very helpful.
4.05 Verified Buyer
The prices are pretty good and there is no minimum checkout fees to purchase items which I like.
4.05 Brad Bohn
We use a lot of dispensers. They work well for what we use them for. The customer service is good.
4.05 Bernard Westendorff
3.55 Verified Buyer
They gave me twist ties when I needed them.
3.55 Verified Buyer
The ease of ordering from them is impressive. We don't have any complaints.
3.55 Verified Buyer
They are consistent with their pricing.
3.55 Verified Buyer
It took them awhile to fix the machine we needed.
3.55 Mario Diverdi
3.55 Verified Buyer
N/A
3.55 Verified Buyer
3 of the 6 machines I purchased do not work. The service manager got in touch with customer service, but things are not moving quickly enough, and I want to be contacted.
3.55 Verified Buyer
No reason.
3.05 Elmer Koffmann
I recommend Tach-It to anyone needing their services. They got my equipment back up and running in no time at all. Overall a great experience.
3.05 Verified Buyer
I had ordered tape guns that had issues. I tried to tell the staff but nobody seemed to listen. They shipped the wrong parts at one point but they took care of the problem.
3.05 Verified Buyer
I ordered a quantity of ten items and I have only received one of the ten. I have not heard anything from Tach-It on my items backorder. I think their communication needs improvement. I will continue to do business with them though because they have great products.
2.55 Verified Buyer
I was sent the wrong item but I'm trying to exchange it. I filled out the return form but while filling it out, I ran into email issues. Before all of this, when I asked someone in tech for the part I needed, I sent a picture of exactly what I wanted but was given something completely opposite. I was told even though it's a different color, it'll still fit but it's way bigger than what I need. I still need the proper part though and I'm trying to finish up the return process.
2.05 Verified Buyer
What they say and what they do are two different things. They don't get back to me. Sometimes it takes me reaching out 4 times to try and follow up with them.

About Tach-It

Tach-It specializes in Entry Level Automation, which includes semi-automated and automated labeling equipment, twist tie and bag sealing machines, L-Clip box sealers, tape dispensers and applicators, as well as tagging and UL cable ties. They also provide tape guns, box cutters, and stretch wrap dispensers, along with consumables like twist tie ribbons and bag sealing tape. Tach-It offers a variety of solutions for ecommerce, fulfillment, medical and pharmaceutical, manufacturing and assembly, bakery and food service, retail, and a wide range of other industries. The Tach-It team will look at your current operation and work with you to determine what type and what level of automation will deliver the greatest productivity gains for you. Plus, they offer competitive financing to make it easier to purchase the equipment your business needs. Tach-It is a well-known trademark name owned by Ben Clements & Sons. Read our Tach-It reviews to see what people are saying about them in our phone surveys.

Tach-It Location

South Hackensack, NJ
50 Ruta Ct.
S. Hackensack, NJ 07606
201-440-5500
Map & Hours